Walgreens

I’m only giving one star to the photo department. I decided to make prints of photos I’ve taken from my 50.6 megapixel dslr camera to frame and all of the photos came out looking like I took them with a Kodak 110 camera. Very disappointed. I guess I should have looked before I took them home.

Called to ask if they sold simple party invitations that were NOT customized. I was put on hold for a few minutes then someone picked up the phone and asked what I can be helped with. I told them I wanted to know if they had any party invitations. And no, I didn’t want to costomize and get them from the photo department. They put me on hold again… Finally someone answered and asked me what I wanted. I explained myself again, tried to say it as simply as possible using less words this time… The response I got was, «uhhhhhhhhhhhhhh… No? Uuummm… I pretty suuuure… Uuuuuuuuummmmmm… Wait … Uuummm. I’m pretty sure no…» Judging by his broken English, I felt like he didn’t even understand the question. He sounded very confused. But automatically said no just to make the confusion go away.

Refused to fill my prescription by saying they just did not have it.

there’s only 1 cashier. i’m cool with that. looked around didn’t see the chips i came for (out of stock). got something else.
didn’t see any line so got behind person at register. didn’t see any signs where line is suppose to forms. (looks like the post with odds & ends for sale in it). when the person in front was finished. cashier told me there’s a line. so i let the other person go first.
buys:
–miaow miaow” chicken aritificial flavored crackers. (.99)
many other flavors available.
–msg, palm oil, lots of additives and flavorings
-.
shopping:
–noticed receipt later showed i gave here a $ 10
that explains why she said «u gave me a 1, not a 10, right?»
yep, i gave her a 1.
–not a good place to shop when protocols aren’t visibly posted and cashiers can’t tell the difference between a $ 1 and $ 10 bill.

Unlike many Unilocalers it seems, I don’t mind this Walgreens. It’s been my pharmacy choice since I moved to the neighborhood in 2013 and I’ve never had terrible customer service. This one is small and does get busy but it’s on a high-​traffic street. We live in a big city people!
The regular pharmacy lady is always super nice to me, same with the few guy pharmacists I’ve had. They always are sweet and remind me to use my rewards card! Cashiers are usually kind to me, sometimes there is a bit of a language barrier, like when I tried to buy my Clipper card recently but everything got settled.
I guess it’s all how you see the situation. Or maybe I just have my rose-​colored glasses on indoors.

Agree with other Unilocalers here about the shitty customer service.
Not every person who works here is a miserable troll, but the others who are really leave something to be desired.
On one occasion, I simply asked for change for a dollar and got a nasty retort that Walgreens «isn’t a bank.» Really???
I asked a simple request and the clerk could just have said «sorry, we can’t give you change.» End story. But alas, I got major attitude instead.
Also, if you want to be ignored when asking a question, this is the Walgreens for you.
The only reason to go here is for the convenience and close proximity to my house.

No public bathrooms. I had a huge list of things to buy here but my desire to relieve my blatter made me change my mind and seek fulfilling my list elsewhere. They otherwise are clean and well stocked but not my first wallgreens choice by far. Consider the union square or marina/​divisidaro one instead.

THIS IS THE WORST WALGREENS I’VE BEEN IN!!! Considering there are so many drugstores to shop in the city I am seriously thinking of going to CVS now instead of shopping at Walgreens. I went in to return some items with the receipt and was told because I had paid with a debit card I would receive cash back. I told them that doesn’t make sense you should return the money back with the tender that I paid with. The «team leader» as he called himself said they didn’t have that capability on their register. IMPOSSIBLE!!! Every retail store has this capability!!! BS!!! I then agreed and after that he asked for all my personal information. Phone number, address, etc… I refused! You can’t return on my original payment method and because you want to give me cash back now I have to give you my information??? I don’t think so!!! I got the name of the Store Manager and immediately called the customer service number. Very easy to get ahold of customer service and much more pleasant than dealing with the associates at the store. The representative let me know that she had never heard of this policy and that they are supposed to return the amount in the original method you paid with. She told me she would have the store manager call me and discuss issue with me. A week later the assistant manager jenna jenger (sp) called and started to argue with me about how they do returns. This was supposed to help??? Why even bother calling me if all your going to do is tell me what the other «team leader» told me. I told her to have the store manager call me and btw, why wasn’t he the one that called me back? She said he was too busy being a «community leader». A few days later I received 2 calls back to back from someone else named Calvin? Basically leaving me a message saying the same thing Jenna just told me about their returns??? Are they going to listen to me at all? Are they going to explain anything to me that makes sense??? Why does their policy on the back of the receipt say something completely different than what they are doing???
In the future, if you think you may have returns… And you want the original payment back. Pay in cash or credit card… This doesn’t make any sense at all…
POOR LEADERSHIP, MANAGEMENT, CUSTOMER SERVICE… NOT RETURNING AT LEAST TO THIS LOCATION… MAY BOYCOTT WALGREENS ALL TOGETHER… HORRIBLE…

In terms of customer service this Walgreens is terribly lacking. They especially like to take advantage of people who don’t speak English. My folks came by to buy an over the counter ointment. Having limited English skills, they noticed the 50% off sign right below the ointment. So they thought it was half price.
Upon going to check out, they found out the ointment cost $ 20+. When my father asked the clerk why it wasn’t half off, the Clerk told him it was because only «welfare people» got the discount. He didn’t even bother to go down the aisle to double check the signs. Since this was an over the counter medication, I really doubt the sign said «welfare people get 50% off.» I think it really says, buy one get one 50% off. Thanks for misleading the immigrants, Walgreens of Clement!

If your looking to be treated badly and want to be made to feel as though you are a bother and want to line the pockets of the employees/​Store Manager who don’t care than please come to this Walgreens.
Unfortunately for me this is my neighborhood Walgreens and I try to avoid it at all cost however, lack of basic necessities had made it necessary for me to visit, more than enough times to be certain that what I am writing here is completely true and not fabricated.
My most ‘favorite” employees is the older gentleman with the grey hair who works in the front as a cashier, he never says hello, he loves to cut you off when you have a question, and is visibly rude to the elderly. (which pisses me off)
the second-​Is the middle-​age asian woman, she stands at the front with a scowl on her face; again no Hello, grabs your items, tells you the total and then waits impatiently while you have to bag your own items and try to pay at the same time.
the third-​the young lady who is an assistant manager that rhymes with «Andy’, again no hello, short curt questions «you got reward card», don’t bother asking any questions because she’ll cut you down with an answer that’ll make you feel as though you are stupid.
My questions are You do realize that the money I spend here is paying your salary? Why bother making me feel as though I am taking you away from stocking or updating prices when your doing those things for me the customer? And you are aware that there is a Walgreens on every block of SF right? and I don’t have to come here.

I ran in here on a Tuesday night to get some OTC for my roommate who was really miserable post strep throat disaster. I raced to the pharmacy to ask them what she needed. BUT, there was a LINE at 8:30 PM! I was like NOOOO!
I waited for about 5 minutes and was up at the counter! YAYYYY! I told the pharmacist my roomie’s symptoms and she was incredible. The pharmacist told me that my roomie needed X and Y. I didn’t really know what either of those was so I walked down the aisle and had her shout when I got close to them. Perfect. That’s my kind of help.
Happy Ali.

Yes the ubiquitous Walgreens… should all be the same… right?
This walgreens is so depressing. The employees are depressing, the customers are depressing, the atmosphere… you guessed it.
The pharmacy is the worst… sheety attitude, terrible customer service, just a bummer.
Location is the only reason to go to this Walgreens.

The smallest Walgreen’s in the Inner and Outer Richmond neighborhoods.
I usually end up coming here on my way to the many eateries of Inner Richmond district.
Selection is limited and it’s also understaffed.

None ever ordered… Maybe next year
I am a regular customer at this store, often times begrudgingly, due to the lack of customer serice and rude employees. Today’s visit has ‘sealed the deal’ !!
I went in looking for Chanukah cards. When none could be found, I had their Asst Manager join me in the holiday card isle to find them. After his breif check he informed me that none had ever been ordered and the MIGHT have some next year. I was shocked at this reponse. I then asked him about the Christmas and Kwanza cards which had been fully stocked for the last 3 weeks. Again I was told too bad and to try next year. I have 6 years of regional retail managerment expiernece and would NEVER say such a thing to a customer
I contacted their cusomer service separtment and am awaiting a retun call.

This is THE WORST Walgreens in town. I never fail to have a problem here. Just a few of the ones that have happened to me in the past year (I only go here because it’s walking distance)
1– I was overcharged $ 5 on a box of diapers, I didn’t notice until I had already paid. The old guy that works there just shrugged his shoulders. I told him the price was wrong and he just stood there staring at me. I had to ask a woman at the next register if she’d call a manager. The manager came, and took the diapers and left for several minutes. When he came back, he apologized and gave me back $ 5. I noticed a sign on the register that said you get the item free if it rings up wrong, up to $ 4. I pointed this out and the old guy laughed out loud at me and shook his head no while saying No Way, No Way, over & over. The manager looked at the sign, and gave me another $ 4.(by the way, I had never noticed this before and no one here has ever offered me $ 4 or a free item when I’ve had a problem, ever)
2– I bought some toothbrushes that didn’t ring up on sale. I was told that I must have misread the sign. I must have grabbed the wrong ones. I must just be mistaken. Finally the woman takes them & leaves. When she comes back she corrects it without a word. I pointed out the sign about giving me a free item, and she said that’s only if I don’t get a receipt. It said nothing about a receipt and I pointed it out. She said no, it says I get $ 5 if I don’t get my receipt. It didn’t say that at all. I read it out loud to her. And she said she’s never heard of that, and just shrugged and asked for the money again. I told her the sign right here, on her register, says that I should get the item free. She again said she doesn’t know what I’m talking about. Like I’m in the twilight zone. The day manager was finally called and I got a free toothbrush.
3– I bought some candy that was on sale. It didn’t ring up correctly and the night manager was the one checking me out. He went to check, and came back and said the sign was incorrect and I had to pay full price. I showed him the sign, it said exactly what I was buying and the price. He said he knows, but that’s obviously wrong because the price in the computer is always right. After a few minutes of back & forth I left without buying anything I came for because he outright refused to honor the sale price, insisting it was wrong.
4– I bought some floss and gave them a .75 off coupon. For some reason the woman manually entered minus .50 and slipped the coupon into the drawer. I told her that the coupon was for .75. She said no it wasn’t. I told her I really think it was. She said she can’t open the drawer to check until I pay. I told her I’m not paying until she corrects it. So she calls the manager over, looking very angry, has him void the transaction, she digs through the coupons, and pulls out a .50 off coupon for something else and flashes it at me and says that’s it. I said no it’s not. Keep looking, and she digs around more and finds the .75 coupon! So she begrudgingly rings it up again correctly.
I don’t get it, and I go up to the 3601 California Location whenever possible to avoid this madness. I shopped here for years with no issues, and the past year things have really gone downhill big time.

Have you ever shopped at a remodeled or newly built Walgreens? They always look so organized and clean, huge selection, nice displays…
Well, this is NOT one of them.
It’s small and cluttered, limited selection, and if you need assistance or have a question for the pharmacy clerks they act annoyed. The pharmacist is pretty nice though.
The younger cashiers are pleasant but I think the ones that have been there a long time are just burned out. I had a question about the Balance Rewards Program in relation to an item I was buying. I asked the cashier (older, possibly Chinese?, thin build) and he barely let’s me finish what I’m saying before giving me an answer that DIDN’T even apply. I tried re-​asking and he acts like I’m an idiot and keeps giving me the same answer. Because of that, I didn’t get 3,000 rewards points.(Not a BIG loss or anything, but still)
I still shop there, but only by necessity. It’s the closest one to my house, and it’s not as if the customer service at the other ones close by is all that much better.

So many people believe that racism no longer exists. Moreover, they can’t imagine that it exists in a «melting pot» like San Francisco. When confronted with this opinion; I often express that I have been to the bowels of Alabama and never been treated worse than I have right here in my hometown of good old, San Francisco. My trip to Walgreens the other night is a perfect example!
Tuesday, October 16^th at 7:30 pm a friend and I walked into Walgreens. She needed to buy her son some shaving cream. So, as we looked around, we were laughing, talking and reminiscing about how we once went to Walgreens for Baby Wipes for our boys; now we are looking for Shaving Cream. We were standing in the aisle looking at the different varieties of shaving cream; still laughing and talking. Suddenly, over the store PA system someone (we now know was «Jamie») says, «Security walkthrough on Aisle 7 B!» I looked around thinking, «something serious must be going on in Aisle 7 B… glad I am not there». As I looked up; I WAS standing in Aisle 7 B… just me and my other big, black, afro-​wearing friend. Appalled by what I had just experienced; I immediately walked to the front and ask to see the Manager. But, «Jamie» the Manager, refused to come to see what I wanted. I proceeded to tell the associate that was desperately trying to get «Jamie» to come; that «racial profiling is illegal»! …and I stormed out.
I am still so offended and very hurt that someone would so blatantly and publicly defame my character; solely based on how I look!
Yes! Racism is alive and well in San Francisco. You can find it at Walgreens at 745 Clement Street in Aisle 7B. If you need help finding it; just ask for «Jamie».

Unlike others I’m going to have to say that I’ve honestly had POSITIVE experiences with cashiers. Especially the tattooed photo guy and the down-​to-​earth older Asian gentleman. There is a young-​looking female Asian manager who is kind and knows her stuff. Never a hassle.
I often pity the salespeople who do their best to please unpleasable or potentially insane customers.
The sticker sensors on things drive me crazy, but I imagine there is a reason for it; I wish there wasn’t. In my TWENTY years shopping here, I’ve never seen a bag checked when the alarm goes off — so I’m guessing if that happens there is a reason. The alarm has gone off on me and my family — we’ll offer an explanation often, but even then… nope, no hassle.
I do often wish they had a better stock of sandwiches, more variety in «to-​go» food like some other Walgreens, and soy milk (preferably unsweetened). There are certainly MANY options on Clement Street for food during the day, but not as much if you’re in the mood for something more typically American or pre-​packaged fresh food (useful when in a major rush). However, I do appreciate their selection of general merchandise and foodstuffs. And it’s true, San Francisco is in COMPLETE DENIAL about the need for AIR — but Walgreens got ya covered!
This is my to-​go place for the occasional beauty products as well. Although I’d like to BEG customers not to make shows of themselves, it’s not a place for theatre or oddly trying to impress strangers with your date. Seriously, how dull or skanky is your life if you’re doing this? Some of us are actually shopping.

It is hard to find parking at this location and the floor can look a little dirty sometimes. But it is pretty well stocked store, and every time I’ve visited this location they are always restocking the shelves. They also have a really great selection of cards.
One time we walked in with a Rx and were expecting to have to come back later in the day, but they were done in 5 minutes. Yay! Not to mention that we were expecting his meds to cost at least $ 50, but it was $ 10. Double yayy!!!

Yes, the Inner Richmond thieves must be classier. This store locks up toothpaste! The criminals here must have the cleanest teeth in town.