Walgreens

I just had the worst day ever! Had my wallet stolen on Bart. No ID no money and was out of my meds. I explained my situation and Ryan the pharmacy manager and he was extremely helpful and super sincere about my dilemma.
Ryan was amazing and fronted me 5 pills and told me I can pay him when I come to pick up the rest. The best costumer service I have ever experienced. Thanks to him I will be coming back and recommend this pharmacy to everyone I know.

Well once again went to Walgreens in Cole Valley at 8:00am when they should be open and waited untill 8:15 along with 10 other people and I left because no one was there to open the store. So I went back at 2:30pm. that day to buy OJ and because it was on sale there was none. There was 1 of there brand 2 for $ 5.00 but there was only 1 so I was charged $ 2.99 because there was only 1. So I asked when does the OJ get here today? They said o we have a new driver so who knows when he or she will get here? I realy don’t know why they put it on sale? Its gone with in 1 or 2 day’s. HAY HERE’S A IDEA ORDER MORE OR PLEASE DONT PUT IT ON SALE

The knowledgeable cashier here managed a line, called for another register when presented with multiple clipper card orders. Full disclosure, even as a seasoned Walgreens shift leader, helpful decision making skills impress me every time. additionally, this cashier kept my clipper cards in order. He upsold candy at an excellent price. Furthermore, use of space in this Walgreens promotes a peaceful evening, especially if you walk here to or from anywhere in the inner Sunset district.

Craptastic customer service.
Yesterday I hobbled in there for an ankle brace after spraining my ankle, and some other assorted items. They rang me up for two accidentally. That’s fine, things happen, we all make mistakes. But when I dragged myself in there today to remedy the situation, they acted like they were doing me a big ass favor by reversing the charges for the 2^nd ankle brace that I never bought. There was also a lip liner that I bought that when I opened the package, there was just an empty container with no product in it. So I had to get my money back for that also.
I never got an «I’m sorry.» or anything. I was treated like I was inconveniencing them by asking them to fix their mistakes. You know, I was totally sympathetic to the girl at the counter who is a hard working person who is only doing her job, until the minutes passed with this process of reversing the charges, and she had to call a manager for approval and everything, and never, not once, was there an «I’m sorry.» So I started to get really pissed off.
Customer service sucks in our culture now, and Walgreen’s is just one example of that. I’m sticking to Ulta for cosmetics and Mom & Pop drugstore from now on. Or, heck, even online is better. At least they apologize in their form emails!

Hey morons… instead of having a message that repeats: «Our pharmacists are answering other calls» have a message that says: We are closed today. and do not keep people waiting on the line… Another example how school is not for everyone!

I love a 24 hour walgreens. So convienent. And they have a drive through pharmacy that I also love b/​c I often times have my kids in the car sleep etc and don’t want to leave them in the car and this works out perfectly for me.
I think every neighborhood should have a 24 hour walgreens or somewhere you can grab a little of everything.

You get your drugs, you pick up some floss, hang out and read some magazines.
Oh of course, toilet paper, tissue paper, maybe some chocolates with salt. And Halloween decorations, maybe a pencil. and foot powder?
Maybe send your poster there to print. Everyone deserves to have a Walgreens within walking distance.
I love coming here.

Very helpful people at this pharmacy. They really go the extra mile to make things smooth. The automated texts and phone calls when your prescriptions are ready are very convenient. The pharmacists are very knowledgeable too.

Standard Walgreens. We were in and out fast. Parking is a pain here as it is with any business in this neighborhood in the city. Nothing great but not bad either.

This is a review of their Passport photo service. In a word: Don’t.
Passport photo requirements are quite strict, with regards to things like framing, picture size, lighting, picture quality, pose, facial expression (seriously, you aren’t allowed to smile), etc.
On a recent visit, these guys grabbed a crappy hand-​held point and shoot, used whatever overhead fluorescent lighting is around, and didn’t give any guidance to the sitter. The prints that resulted were not usable because they were out of focus and didn’t meet the government requirements for the size of the face in the photo.
I had them retake the photos, this time with me verifying that the shot was in focus, and showing them how my head needs to line up with the on-​screen template provided by their software. Photos came out usable, but looking like they were taken with a webcam. At close to $ 10 per 2 photos (with no discount for printing extra copies of the same shot), I expected better.
A few months later I needed more photos for an international passport and some immigration paperwork. I went to ‘A Foto’ on Mission at Cesar Chavez, and had a great experience, at roughly the same price.
2 stars instead of 1 because everyone at this Walgreen’s is pretty friendly and helpful otherwise.

Review is for Photo Services:
Every time I drop off film there, its a major hassle. First let me say: I have done my fair share of negative scanning using a computer and manually printing my film. I am no photography novice.
I have a fish eye lomo camera. takes normal sized shots, but fish eye, so there is some black around the edges of the shot. Meaning the automatic method on their machine, does not work. After two failed there attempted a gentleman who is no longer there told me, «Oh yeah. Well we can do it manually and they will be perfect.»
Great! I come back the next day, they are wonderful, perfectly cut and centered. Wonderful! Since he left it has never been the same…
Every roll of film I get back, is either cut in the middle of the image, or so far off center I have to come back the next day to get re prints. Today was my 4^th trip back for a roll of film.
No big d, takes two trips anyway right? One to drop off one to pick up. Except now every time I drop them off I ask for manually cut and they say OK to my face only to do it automatically right after I leave, giving me the same results. Making me come back again and again.
The last person told me, that the guy did it manually, and they still came out this way. As any photographer knows, with film THIS IS NOT POSSIBLE. If I can see the whole imagine on a negative, it is there! It is not gone. It can be printed. It may take you ten minutes, but it can be done. I figured my 9 dollar developing fee would cover that.
Come here to get a soda or tp, sure. But take my film? Not a chance. Go to the pros.
Lesson learned here: Connivence quality

This has become my main Walgreens because the one at Irving and 22^nd has *the* worst pharmacist ever. When he finally insulted me to my face I brought my patronage here and am much happier.
This Walgreens is clean, always pretty well stocked with items, bright and I’ve always had friendly service at Pharmacy, check-​out and photo. The store manager is really on top of their game here, it’s like night and day from the Outer Sunset Walgreens.
Parking lot is very small, and sometimes drivers block the entrance waiting at the stop light at the corner. It’s still a pretty easy in and out overall.
Another plus, check in on Foursquare and see the weekly coupon :)

Very clean. Super nice personnel. Very well-​run. Love that about this store.
SUGGESTIONS: I give only 4 stars because I don’t like how they are letting their dubious NICE brand dominate so much shelf space. C’mon, Walgreens, what about offering more products from LOCAL San Fran businesses? Also, their photo upload app has failed me so many times I gave up in it. I’d be buying much more there if I was able to send my photos there for processing on the fly, via a reliably functioning app.

This is a neighborhood Walgreens. Geared towards the NEIGHBORHOOD. If you come here with your car, good luck buddy!
With that said, this Walgreens takes care of business. You’re not going to find ten types of root beer here. You’re not going to find that rare ancient ginseng supplement brought to the states by the butter carving monks. They may not have what you want (enter stereotypical SF Cole Valley rare/​organic answer) but they will have what you need when you need it (Tylenol).
Oh and the staff are a bunch of sweethearts! :)

No sure what all the griping is about. Every time I take a prescription here, they check to see if my meds are in stock, then they fill it on the spot, or tell me when it will be ready to pick up. I’ve never had a long wait, and I’ve never experienced any attitude from the pharmacy staff.
Beyond that — it’s Walgreen’s. They’re all pretty much the same.

My new favorite Walgreens in SF.
The employees are friendly, helpful and the photo guy even had my prints ready in 10 minutes today.
I’d give it five stars but hey, it’s still a Walgreens.

I work at a pharmacy and Walgreen’s on Parnassus doesn’t do things right. I waited for my nasal spray medication, was promised a wait time of 15 minutes. It took **45 minutes** to get my prescription that seriously only takes a slap of a label on the medication box. What gives? A prescription like that takes literally 10 minutes to fill. Even I can fill it in 5 minutes. Perhaps, I’m more experienced in typing and more efficient and honest in providing customers appropriate wait times, but this Walgreen’s was not accurate in their estimation of wait time.
That prescription had a coupon attached to it, so I wanted a «coordination of benefits», which requires my primary insurance to be billed first, and the coupon second. Since I work in a pharmacy, I know VERY well how to do a coordination of benefits. I told the pharmacy technician to do a coordination of benefits on my order, but she failed to do so and billed the coupon as my primary insurance, despite having my regular primary insurance being flagged and popped up on the Walgreen’s computer system. Anyways, when that happened, my coupon got voided (1 time only coupon).
The pharmacist apologized and said she would take care of everything for me, and that I just had to get a hold of them the next day. Well, I tried calling the pharmacy the next day, and I was put on hold for about 10 – 15 minutes, without even a single pick up. What gives? You should at least pick up the call and greet customers and ask them to hold, instead of having the phone ring and ring… where’s the customer service??? It was lacking.
I got a little upset so I went down to the pharmacy to inquire about my order. The thing that upset me even more was that the pharmacist, who had promised to take care of everything, FAILED to do so. I understand it can get pretty busy in a pharmacy, but if you forsee yourself being busy (that day or the next day), you shouldn’t make promises that are unachievable. When I work at my pharmacy, if I tell a customer I’ll do something for them, I will DO it, and if things get super busy and I am get everything done as I had promised. I will call the customers and follow up with them.
Needless to say, the pharmacy department is lacking in customer service skills. They make promises that they don’t keep. And they do not follow up with their patients (in my case, me and the whole coupon ordeal).
I don’t think I will EVER go to this pharmacy again. I’m sorry Walgreens on Parnassus, you need improve your pharmacy performance. Make promises you can keep. Follow up with your patients. Be better to your customers.

This is now my neighborhood Walgreens, and it works.
Cons — Small store, low selection, feels cramped
Pros — Doesn’t get a huge amount of traffic, so checkout is usually quick.

It’s a small store so it’d be totally unfair comparing it with the bigger establishments (as mentioned by other reviewers)… but for a neighbourhood pharmacy, I can get emergency grocery top-​ups, prescriptions and beauty products. That’s good enough for me!
Oh and Joel takes really good passport photos… as well as passport pics could be.

Walking down Haight Street in my too tan «Hooters» ish tights, I noticed a big run down the back of them.
I could feel it getting bigger with every sashay I made.
And when a girl has a run in her tights — there are only two options — you either embrace it… or go home.
Being the self assured woman that I like to think I am, I tried to forget about it, and continue my shopping mission. But each step revealed a thick white stripe, on my too tan hoisiery-​ed legs. Finally I broke.
I began to head on home.
Along the way it occurred to me that there was a Walgreens nearby. My go-​to-​place for packages-​of-​three cheap tights. I stopped in, and grabbed two packs and as I was checking out, I asked the kind older woman at the counter if she knew of a coffee shop nearby where I could change into them. She shot me a concerned look and right away said I could change in the Walgreens bathroom.
Cocking her head to the side, she smiled.
«It happens to us all, I’ll make sure someone helps you right now and shows you to our restroom.»
I couldn’t thank her enough.
A little while later — someone showed me upstairs to their private employee restroom.
It was huge. It was clean. Actually one of the cleanest restrooms I’ve ever been in. And there was no one there.
I changed my tights promptly. I even took advantage of the space and quiet to reapply my makeup. Doing a dance the whole while. It was that big.
I left with perfectly tan legs, and a new confidence in my swagger. I marched right back to Haight street and proceeded to buy two new shirts.
I thank you Walgreens for existing. For always being reliable. And moreover for helping a girl out in a time of crucial need.