XpresSpa

1 star for lack of quality service for the price.
Got to the airport two hours early because of the thanksgiving travel and got a mani pedi at the airport instead of doing it before leaving for the airport.
My bad for not looking at prices before I sat down but $ 45 for a gel manicure and $ 45 for a pedicure for what you get is ridiculous. The ‘pedicure’ has your feet in a bucket of water for 3 minutes then the rest of the service is just done on a towelette on the chair. The gel manicure looks ok from afar but up close and for 45 $ the quality is poor, the whole nail isn’t painted and there are bumps in the nail. The whole reason you get gel is so that the nails will last and the moment I got up it looked like they have been on for at least a week. The lady told me it was because my nails were short and the dark color of the polish well actual manicurists don’t seem to have issues with short nails… No matter what color the polish is.

Great pedi and super nice staff. I had a few hours to kill and stopped in to clean up my hike-​ravaged feet before a red eye to DC. After the pedi, I started to get up, but the ladies encouraged me to recline in the massage chair, take a nap, and stay for as long as I wanted while my toes dried. They even offered me a blanket! They knew I had a few hours to kill, and it was very sweet of them to offer up a massage chair for me to take a nap in, even after I’d already had a 30+minute pedicure. They’re just really nice and did a good job.

My flight was delayed an hour so I decided to stop by here and check it out. I was kind of skeptical at first but the manager, Natalie? I believe, was super nice and approachable. She told me all about the services and helped me decide on a massage. The massage was great! The workers were friendly and attentive. Natalie made sure me and the other guests were well taken care of and she personally checked on us. The spa was clean and organized, which is a plus as well. My massage therapist, Tram, had magic hands and was very sweet! I would seriously go back for the customer service and the professionalism of these two employees! If you stop by for a massage ask for Tram! And the friendly manager is super knowledgable if you have any questions about services or needs!

Service was horrible for the prices. I didn’t expect a real spa experience, but I have had better services at a hole in the wall place for much less money. Should have just waited and found a place at my destination instead of thinking a manicure would be a nice way to spend a long layover.

15 min pedicure
They did not have gel to remove callous skin from feet the massage part was 5 mon and the normal cost was 45 dollars. So it was twice the price but xpress spa didn’t have standard product and the time off pedicure was ¼ the time at a regular spa. Pay twice as much and a quarter of time also new customer came and they left to them asap. Manager did apologize and gave 30 percent off. I didn’t want a discount. I just wanted a good service at a decent price. Good luck going here.
Sincerely Seab

should not come to this place! the stores should be closed for business. I got few hours delay and i just want to find a place to relax but when i came in the girl name Natalie she saw me walk in but she just like to ignore me and use her fone. but yes massage therapist and the nail technician very welcome me in and very friendly. i wonder why they didnt hire a spa coordinator. i dont know wat the girl named natalie is manager or watever. ehh! i dont know why this shop can hired the girl like this. Also, i dont know why u guy could open the business when there are no buffers. you guy think i dont know anything about nails and want to skip it. oh hell no. u guy think it wrong. i paid for $ 30 bucks to get super bad service. The nail technician very nice but only the way you cheat customer like this is not nice at all. ONE Last thing is the girl named natalie and alex something i am not really good about the named but yes i guess it right. I dont really like the way she treat their employee. i dont care what they do and wat the position are but she is just too bossy in front of customer. yeah they are working but not like slave, the way they were talking to their co-​worker so mean. i would never come back to this place again.

When you get slapped with a 2.5 hour delay and don’t want to waste precious Hawaiian vacation time in a nail salon, you definitely get your nails done in the airport.
I did this, and while it was a bit more expensive than my usual nail salon, I felt it was worth the convenience (and what else would I do to kill time?).
Crystal was super sweet, talkative, and I really liked her. My nails looked great. My only complaint would be that she used the nail file to buff off my shellac and scratched my skin on three separate fingers, leaving a small scab the next day. But overall I was pleased :)

I was only in the waiting area and I’m in heaven. Massage chair while you wait for your massage? Yes I will! Convenient and relaxing. They are concerned with getting you to your gate on time. The 15 minute chair massage was just what I needed. The woman that massaged me was great!

Three people in the shop one doing a massage and no one available to serve us when we came in. Is this a viable business model? Hmmm

Came in to try to book some time for a facial– was ignored for some time before a bored looking bald man looked up from his seat and his iphone to grunt «yeah?»
I asked about a facial and a woman servicing another patron’s toes said «we all booked. No more.»
Really, guys? Airport massage places aren’t exactly known to be luxurious but basic human manners should be observed. Never again.

You already know the deal: if it’s in the airport, it’s pricey. High rent, captive audience. I don’t begrudge merchants that. Just market forces at work, gloriously raw.
There seem to be two different Unilocal entries for Xpres Spa. There is more than one location, within the airport, but the therapists move between the terminals.
I am writing just to say quality varies. One person, Jason, who does reflexology (foot massage), is terrific. I always ask for the pressure to be as firm as possible. And he uses a level of force that makes a person regret having requested it. That’s good. Look for him.

There are times when we feel stressed out and just want to get away. We manage to clean our desks, change voice mail, throw what we need in a carry-​on, and get to the airport with a little time to spare. Then we look at ourselves in the bathroom mirror and realize we look like we are just coming out of a battle. Xpress Spa will change the way you feel. I went in for my nails and had a facial that made me feel so rested. Everyone was super friendly and I felt very relaxed. My tired appearance went away. Prices are not bad at all and the products they used on my skin were all natural. I recommend it for everyone: guys and girls don’t be shy. This will prepare you for several hours of flight. They also sell different kinds of neck pillows, in case you don’t have one yet and are not flying first class.

Tina is the best. She was sensitive to my time constraint, did exactly what I asked along with the leg massage I needed but would have skipped without her insistence. Excellent service.

I wish I could give a review on service, but I can’t. I stopped by the terminal 3 location in the food court area and they told me they could see me in a half hour. I got a bite to eat and came back on time. I was told it was going to be another 15 – 20 minutes, maybe more. So whatever, I headed for my gate. I came around the corner and there was another location. But not a single customer, yet no one could serve me for over an hour and a half. Really?
So here I sit — and btw the only employee in the location has been on the phone for over 25 minutes…

Massage in an airport… sounds shifty/​questionable, right? I was waaay wrong — Lung was amazing. Price was actually worth it. Can’t wait for my next SFO wait for a flight.

After an 11 hour flight from Tokyo I enjoyed the best massage from Allen Chen during the layover. He promised that I would be tired and ready to sleep on my red flight to Dallas. He delivered. It was better than the massage I had at the Ritz Carlton last week. Thank you! What a nice surprise!

Massage = FIVE STARS!!!
Minus 2 stars for being so darn expensive!
So united airlines sucks and delayed our flight for NINE hours because all the toilets on the plane needed repair.
What in the world do you do to kill NINE hours in the BORING Terminal 2? Why you get a pedicure and massage from xpresspa of course!
The pedicure I got was ok. Nothing out of the ordinary. The massage that came with the pedicure was strong and great.
The seated neck and shoulder massage was also very strong and sooooooo relaxing!!! I am a fan of the lady «Amy» who gave me the massage. I loved every minute of it.
If it wasn’t so expensive I would’ve gotten a two hour massage!

Everyone here is friendly and eager to help which is great when you are on a tight schedule. I stopped by for a polish change and did not experience a wait. They only use Essie nail polish here and they use this quick dry serum that is an absolute life saver. I kid you not, my nails were completely dry in 5 minutes. They did a great job painting my nails but they are kind of pricey. I know $ 15 for a polish change is standard for some people but I’m used to paying $ 15 for a manicure with nail designs. LOL. It ‘s all good though. This nail salon is inside an airport so I expected to pay what I weigh.
*They also do massages!

OKAY. $ 30 for a 15 minute massage — total rip-​off, right?
THE MASSAGE GUY IS AMAZING. HE IS WORTH $ 30 FOR 15 MINUTES. He’s a small Asian fellow, I think he told me his name was Andy? I’m sorry if I got that wrong. I’m telling you, this was like. .. . this massage was out of this world amazing. I am actively looking forward to flying into SFO on Virgin again. This dude is AMAZING.

XpressSpa is popular with passengers any time u have a flight delay.
This new location at T2, is directly across from Napa Farms Market. They also have locations inside T3 and the Int’l terminal boarding area G (for flight passengers only), only T1 has none. It’s the largest chain of airport spas in the country. But don’t expect it to compare to a full spa in the city. Also, it’s not cheap. For example a massage (neck & back, foot, or hand & arm) is $ 25-​$ 55 (10÷15÷20÷30 min). My rating is based on massages only, I’ve never tried any of the other services like manicure, pedicure, facial, etc.
Tip: if u plan to be a frequent customer, consider joining the free membership online to earn a $ 5 credit for every $ 100 spent accumulated.
Hours: daily 6am-​11pm
SFO provides free WiFi inside terminal 2.