Yellow Bus

Went on the yellow bus and had a great time. Our driver, think his name was Robert was a very good tour guide. His tours are Fun, Informitive, and entertaining, and he was very knowledgable of the the history of San Francisco. Coming back again this year. highly recommended, and if you can try to get Robert as your tourguide.

Recommended but be aware that this will not be ideal on a cold night. Everyone on the bus was freezing especially when we went across the bridge. Also, the bus driver started our tour 20 mins late because he took a break to eat. We also could barely hear him speaking due to poor speaker quality. In addition, the tour bus did not make it to the golden gate bridge because the driver got lost for about 10 mins. Smh.

Got introduced to this tour bus via Groupon. Overall we had an ok experience but with very mixed feelings.
First of all, it took us forever to find the bus stop (had to call eventually to ask them where we could get on because they had no signs at all) and then took us forever to wait for the bus to come (they dont come too often so we almost wanted to just waste our Groupon and hop on bus with another company lol). After we finally got onto the bus, the ride itself was enjoyable for the most part. The bus driver was knowledgable and actually waited for us at a few stops to take pictures. However, he was super sarcastic and would make fun of people who got onto the bus. Needless to say, while most of us just laughed it off, some people did take offense of it.
As a Bay Area resident for many years, this was the first time I got onto a tour bus in SF so this was actually quite fun. However, if there’s a next time (or when I go to a different city), I’ll probably (very likely) go with another company.
Bottom line: Highly recommend to give tour bus a try even if you’re not new in town, but go with another company if you can!

Worst Tour Bus in San Francisco. Got a good deal from groupon but a worst experience. Bus is small, you cant take pictures of the places. We waited 1 hour in bus stop no bus showed up.
I will never recommend this Bus at all! I dont even want to give 1 star!

Very unprofessional business. The maps were very hard to read and stops were undistinguished on the website so we had no idea where to get on. No one picked up the phone when we tried to call either.
We finally managed to find a bus after a traffic officer told us most buses will gather in front of macys in union square. The bus driver we had was nice enough but was kind of hard to hear if u sat anywhere other than the first three rows. Btw, do not get off the bus because they don’t come by often; I think the bus driver was in a hurry to get to his next shift so he skipped a lot of stops on the way and took some detours.
Overall it just felt like a very disorganized and unprofessional business, so don’t cheap and just go with a more established bus tour.

I highly recommend Yellow Bus. I had some family visiting from out of town so we decided to take one of these tours. The sales staff was super helpful and not pushy, the drivers were knowledgeable, and we found that the stops were all extremely convenient. We rode in a few different types of buses which I thought was cool, the trolley was my favorite.
Overall it’s s great way to experience the city.

I wish I had read the Unilocal reviews before purchasing groupon… not worth the money at all. We had to wait almost 2 hours in open waiting for the bus, still no sight. Atleast 15 buses from other operations kept passing by, but the customer rep kept giving the lame excuse that the buses will be coming in next few minutes, those 5 minutes never happened — thoroughly disappointed. Try the gray line or the red buses — saw too many of them plying by.

Worst bus tour I ever had!
If you’re not sitting in the first line it’s just impossible to hear the guide.

Dennis our tour guide was fantastic! So funny and informative. Totally great way to see San Francisco! We stayed on for the whole loop/​tour. We road on the double decker bus on the top. It was chilly but worth it!

I saw a discount on Living Social so I decided to do this tour with a friend visiting from Australia. While everyone who works here is very nice, the actual tour was not a good choice unless you stay on the bus to see all the sights. The «hop on-​hop off» aspect doesn’t work. They tell you a bus comes by every 30 – 40 minutes but we waited 2 hours at Ghiradelli Square and when a bus finally showed up, it was already full. We ended up taking a taxi back to Union Square to make our dinner reservation. I don’t think San Francisco is well suited for these types of bus tours and I would not recommend it to anyone.

DON’T RECOMMEND THIS COMPANY AT ALL!
So the busses aren’t like the one on the photos (they are small and not as high as on the website), we waited over an hour for the freaking bus. So no fast «hop on– hop off».
The staff was incompetent and had no idea was going on.
Don’t try to get this bus tour just because it’s cheap.
The seats are way to small, even worse than in a plane and the Speakers are too silent, so we couldn’t understand what the driver was explaining.
I would give 0 stars if I could!

Don’t waste your time. I used a Groupon to get a good rate. Didn’t matter, because I never saw a bus. I’m not kidding. Waited over an hour at the main stop at North Point in the rain. Called office and confirmed that we were at the correct spot. Waited even longer and they never showed up. What a waste of time.
If you want a tour bus, I recommend any if the red tour buses. These were running constantly and plentiful.
We spent another 3 days sightseeing and we never saw a Yellow Bus. You’re likelier to see a Yellow submarine before you see a Yellow Bus. What a racket. Boo

They don’t come every half hour or leave every half hour. Go with the big red buses we watched so many of those while we waited. In the end we were left stranded in union square and they wouldn’t give us a full refund.

Yellow bus is the bomb. I loved my bus driver and the tour of the bridge! So many other busses out there but those companies aren’t yellow bus. Next time Your’re in San Francisco look for yellow bus Office is on taylor st and bay. By Starbucks

Loved my Tour! The busses were super cute!
The bus drivers were so Nice especially Dennis I believe his name was. He was great with his tour and I loved his commentary. It was cold on our way back, so they sent us a closed bus with heater on it! I felt like It was a company that cared about their client’s satisfaction and not only trying to collect money and just put me on the bus. I would recommend Yellow Bus with no hesitation!

Awesome driver and tour. A must do when you are in San Francisco. My guests had a great time while visiting the city.

18 Stops all around the city including Golden Gate Bridge, best San Francisco has to offer

Reckless driving. Almost got hit by one of these. Sf doesn’t need any more tour bus accidents due to irresponsible drivers

Not worth it. They say pickup every half hour at locations and never come. Over an hour waiting after several calls. Try other bus vendors as I saw plenty of other buses for other tours rolling by.

I wanted to thank this company for their exceptional service. I think one aspect that stunk about sight seeing in San Francisco, is the sales reps on the corner harassing the tourists to get on a bus. For us, we didn’t have to do that. We just finished checking out a breakfast that was featured on Diner’s Drive Ins and Dives. We could have used another Über, but I decided to call these guys thinking we can just walk to their pick up spot.
The person who handled my call went so far as to map out my walk to the next pick up. Once there, we were thoroughly entertained by our driver who took us all over the city. We were the only ones on the bus so we got personal attention and we asked questions about certain sights. All in all, it was a fabulous experience. The bus we were on wasn’t the most comfortable, but the temperature was wonderful and we enjoyed every minute of it.
I overheard this one guy who represented another bus company heckle my wife for choosing to ride with this company because we were the only ones on the bus. As if to say, that this company is not as good as the one he’s selling to. That just pissed me off. I thought the Yellow Bus company was giving us the best San Francisco had to offer. It was personal and I appreciated their attention to two tourists. What kind of attention and care would I have had packed into a larger bus?
I think Yellow Bus should really take a note on Über and make an app to allow me to get picked up without being hassled. Thanks Yellow Bus for a very private, personable and memorable experience in San Fran. Turns out, I don’t really care for San Fran, but the tour was great!