A-Plus Furniture

HORRIBLE. TERRIBLE. NEVER COMING BACK HERE EVER AGAIN.
I came here with my pops & little sister to buy a full size mattress for my apartment & the experience was utterly disgusting. Okay. maybe I’m being a little dramatic.
Out of all seirousness, I would NOT recommend anyone coming here to buy any type of furniture.
When we first walked in, there were 3 guys sitting in the middle of the place gambling. They didn’t even look up and greet us or anything like that. Strike one.
My dad & I walked around the store looking at the mattresses. We had to go up to them to get any type of attention. Not only is that horrible customer service, but the guy was full of attitude & extremely rude. Strike two.
Since we’re tight on time & the price wasn’t THAT bad, my dad decided to get my mattress there. After we paid, the guy had some of his people carry the mattress out to our van. A few minutes later, two guys came out with the mattress so I walked them to the car & signaled for him to put the mattress in the trunk for us. GUESS WHAT THEY DID? They slid it in a little bit & left. WHAT?! WHAT?! They didn’t even put the mattress in the whole way for us. My dad & I had to do the rest ourselves. I know that sounds rather self-​centered & spoiled, but if we paid for their product, isn’t the least they can do is put it in our car for us? Strike three.
Never again.

Our friend recommended this place because they’re related to the owners. We went there and were quite disappointed with the selection of furnitures they had on display. The price isn’t even a great bargain for the crap they sell.
Anyway, the staff weren’t friendly, they didn’t even smile. They were so lazy and would do very minimal, barely moved an inch. They pointed to the catalogs and asked us to browse if we wanted. Um, no thanks.
I live really close by there and drive by there often. Don’t believe them when they say «EVERYTHING MUST GO» painted on their windows. It has been like that for years. Just a marketing scheme to make you believe things are on clearance!

This place is shady. First time I visited the place, it was a typical small-​business place with staff using some of the furniture to eat lunch. The others stood around and one guy was reading a newspaper while we stood there at their office desks waiting… the nerve! If you see someone/​customer at least ask what they need. At least call some other staff to help if you’re on break… sheesh.
We had 4 items that were ordered over the phone. Cash was paid in person and we wanted to move the furniture ourselves. We left the location to get a bigger car. Unfortunately, circumstances arose and we had to cancel the order over the phone. They told us they don’t refund at all. Whaaat? I didn’t even receive the merchandise! How can there by no refund if I didn’t even get the product?!?
So now we are suing them for the refund. When I contacted the City of San Gabriel City Clerk/​Finance, I was told that there were numerous small claims filed for this company in the past. I spent half the day trying to verify the correct owner and legitimate business name. I found that Duong Huynh is the owner with a Business Lic# 122 475 in San Gabriel. This place has been closed, re-​opened, and transferred to new owners a couple times before.
If you want no hassles, make sure you know what you’re getting because their policy is crap.