La Belle Laser and Surgery Center

I have been to this location twice now for IPL Facial, which I redeemed on Groupon. Both times I made early Saturday appointments. Both times I was greeted and helped by Veronica. Veronica is professional, friendly, and great with explaining the process from beginning to end, including after care instructions. Both appointments have been super fast. I have been in and out in less than 25 minutes both times. I see reviews below about not scheduling appointments on weekends or inaccurate info over the phone. I have no experienced any of this and I am a newer customer. I plan to continue with my treatments and perhaps explore other good procedures for face care.

Been here for about 10 laser hair removal treatments already. Veronica, the nurse was great. She was quick and made the process very smooth. I have been to many laser clinics and the machine that have here is the probably the most effect with minimal pain. I would recommend this place.

I made an appointment on a Saturday and on the day of, the office was closed. I called hours later and finally, a lady picked up and apologized– the nurse apparently called in sick. I completely understand and gladly rescheduled.
Due to the above mentioned incident, I called twice to confirm my appointment. When I arrived on the day of, the young lady claimed that I never made the appointment. I told her that I called to confirm and she gave me this annoying look. When she saw that I was getting irritated after telling her twice that I had confirmed, she closed her schedule book and leaned over to the computer and saw that I indeed made the appointment. She then gathered a bunch of docs and told me to take a seat. No apology.
After I signed and returned the documents, she then told me that I have to pay $ 35 dollar of tax. I told her that the lady over the phone clearly told me to bring $ 27 dollar of cash for tax. The nurse came out and asked who I spoke to (as if I’m supposed to get a name and maybe a confirmation number as well?) and told me that the lady over the phone made a mistake and that the price is $ 35. They apologized and I told them that it’s not a big deal but wished that they would be consistent on their info. I also want to add that during my wait here, two other patients had issues with their schedules and copayment/​fees.
When they finally called me in after an hour later, I learned that Veronica is the only nurse in this facility. She was real apologetic for making me wait. She was real nice and was super gentle with my laser treatment. She even offer to give me a deal for a small area the next time I come for my follow up.
This facility does everything, from laser, medical, etc so I don’t recommend anyone to come here on a Saturday, even if you make an appointment. They’re really, really busy and even with an appointment, you’re still looking at about an hour wait time. But I do recommend it to those who can come on a weekday.