T-Mobile

Service is wonderful! Both manager and their staff are very helpful and patience. I only wish they have sitting areas or chairs.

I was disappointed with the service I received at this particular T-​Mobile store! Felt quite the outcast as I do not speak Mandarin! And they are very reluctant to help you with troubleshoot questions. I would recommend you take the trouble to drive down to the one on Rosemead and Marshall before fwy 10!

This t mobile store has representatives who are patient and respectful. They explained everything clearly to my family over and over until we fully understood what it is that we’re signing up for. They did not greet us with arrogance or hostility as did other t mobile stores. Come here, you can even call in ahead of time to check if they’re busy at the moment before heading in. They’ll give you an honest wait time.

They have excellent services, nice workers. Whenever we have questions, they get back to us quickly. Clean store, great air conditioning.

came to this tmobile for iphone 6s preorder for my whole family on ⁹⁄₁₂ and got my tracking number for it already im so excited! Thank you frankie! Being a royal customer to this tmobile location for years. Everyone of them make sure I get the right plan that fits my family the most! Thumbs up!

This t-​mobile store is the best! Excellent service and has every latest phone! Phong Luu was great, answer all the questions I had and what was best plan for me. I have been getting phones here for many years =)
Love my new Samsung S6 Edge plus! Whoohoo
Thanks Phong.

This place has friendly service and, a pretty good selection on android and apple smart phone, they helped me get my s4 when it first came out.

I been here three times and I never have to wait in line! The salesmen knows exactly what they are doing because I always leave their store satisfied. I am so happy to find a T-​Mobile store that is close to home and has good service.
Not only I didn’t have to stand in line, the place was very organized and clean. All the demo phones were working properly so I was able to play around with it. I been an Android user all my life so all the phones I purchased from their store was always in stock. I never had to come back to check-​in for a back order. This is good news for anyone!

I have been getting my cell phones/​plans from PhoneX for years! And even though I now live in Hawaii, I still keep going back for their great service and excellent deals!!! My Cali trips are planned around my renewal time because I always love getting a new phone and of course I always love visiting Cali too! This shows my dedication to PhoneX and the respect I have for this business.
Next time you are in need of a new cell phone, new plan, or just want more options from a cell phone store, visit PhoneX for great hook-​ups. Sometimes I feel like I’m ripping them off with their great deals! Hoping to get a Samsung Galaxy III on my next visit!!!;)

This place really ranges from 3.5−4.5 stars from me… Anyhow, my family and I have been customers at PhoneX for 3 years already. It all started when my mom heard that PhoneX does a weekend «Spin-​the-​wheel» promo for every new line that you open (more on this later). She is a sucker for these prize drawing things and so am I. So off we went to PhoneX in San Gabriel. It’s located on the second floor of a large plaza on Valley and Del Mar. Yes, the same plaza that Ranch 99 is in!
The workers here are all very young and very… Asian. They speak very quickly, almost TOO quickly if you ask me. I have a feeling it’s to confuse the heck out of you so you won’t know if they are ripping you off or not. Nonetheless, they have a wide variety of phones. Definitely more so than other stores that I’ve visited. They don’t have their phones displayed neatly or anything. All the models are scattered all around the room so you have to reach in between swarms of people to grab the one you want, bring it over to the person helping you, then they go to the stock room and grab you a new one. The deals PhoneX gives you depends on who you talk to. The girl who helped us today wanted to give us $ 500 rebate and charge us for SIM cards, but we talked her out of it when we explained that another company had offered us a better deal. I wasn’t lying; I had pictures of the deal to prove it.
Anyways, so today we opened 4 new lines (ugh, gotta inform my friends that I have a new # for the next 2 years), got two new phones (I think mine is ugly btw), didn’t pay activation or sim card fees. Oh yah, they gave is $ 160 in rebates too. I guess that’s a pretty good deal, but now I have to stick with my phone for 2 years… yes, I know I am complaining about a phone I chose. I swear, I was forced to choose it because my mom wanted a rebate! Had she not been griping about the cost, I would have chosen the sexy looking Sony Ericsson K660i.
OK, so the wheel… you are basically a winner every time you spin. There’s LCD TVs, Ipods, Ipod Nanos, thermos, pressure cookers, fans, table lamps, $ 10 gift certificates to Dodoro Café (the restaurant that inspired me to start Unilocaling… don’t go there… it’s crappy!), etc. The prizes change often. Oh yes, there’s also a bunch of Chinese radio hosts that broadcast live from PhoneX whenever there are prize drawings. Some people were starstruck by these radio hosts. I was not. I just wanted to end my very long day and get out of San Gabriel.
Btw, if you are claustrophobic or anthropophobic, don’t go to PhoneX during peak hours. It gets really, really crowded!
P. S. T-​Mobile is currently doing a promo where you can get a free airplane ticket for 2009 (no blackout dates) if you open a new line or something like that.