Zorrilla Orlando E DPM

As others have noted Dr. Zorrilla is a very fine doctor, I haven’t got a single criticism of him.
I’ve seen him several times over the last few years.
But as someone else noted the front office is chronically disorganized at best.
You can’t get to the doctor without getting past the front office. It’s a hurdle, an obstruction.
When you walk in the door you are faced with a walled off lobby. The receptionist is hidden behind a wall, you need to knock on a little sliding frosted glass window to get any attention.
There shouldn’t be a room divider separating the patients from the staff.
The receptionist should be facing the front door waiting to welcome you as you enter.
Not hidden as if a priest in a confessional.
I politely complained to Dr. Zorrilla about how hostile one of his front office staff was with me.
I also felt nickle and dimed by the front office. Excessive petty charges.
But the situation hasn’t improved, so I won’t be going back.

So this is a response to T. T, all im reading is that you have a high deductible which you as the insurance card holder is responsible for… so is that all youre complaing about. Its postings like these that inform you wrong on the actual dr and office. Dr zorrilla has seen 4 sperate generations of my family and many other families. Hes a very honest and caring dr I have ever came across. Our 4^th opinion on my daughters foot. Helped her with orthotics. brace for her ankle. He has removed ingrowns for myself and my son.
So if youre writing a comment about your high deductible and the office was trying to collect it from you… how are they a bad office/​doctor? Theyre doing their job. Ive asked for a itemized statement before from them and I was told the same, why pay a paper n ink fee when your insurance company can send you one for free. Brilliant right! Usually other offices just charge you instead of informing you of the other option. hes even copied my information out of chart for 30 $ as well. My main doctor charges me 60 $ and that doesnt matter if its one page or 20.
These people are good, doctor zorrilla is an amazing man, does his job, cares for his patients. Find a new policy if your deductible is high and you haven’t met it. That has nothing to do with the office staff and doctor.
Dont go off of whoever t.t. is… sounds like a fake name, the rest of us do put our actual names here. Complain to your insurance, leave Unilocal for more informative comments to go off of.
I Highly recommend this podiatrist. Staff is friendly, lady in the back is a tough one but I undertand shes doing her job. Girls in the front are great very helpful, theyve helped with wheeling my mother in, helped her take her shoes off cause shes cant bend down to remove them and put them back on after her visits done. Who does that?! This staff does. Im Grateful to doctor zorrilla and the women he has on staff. Great people. Keep up the amazing work you guys.
Jonathan L

Dr. Zorilla is down to earth DPM. I was very impressed when he evaluated my left foot. I initially saw Dr. Michael Avakian because he was in the network and fairly nearby where I live but his care and treatment wasn’t up to par. This is the reason (second opinion) I went to see Dr. Orlando Zorilla as highly recommended by my outstanding Physical Therapist (Dr. Julie Gomez).
Dr. Z gave me a customized orthotics and a ten day regimen of pain meds and now am doing very well. I am now back in the gym running on the treadmill with my orthotics with no pain. I am a marathon runner but did stop due to left foot pain. Now I can train again.
The front office staff I agree needs more customer service in the beginning but lately I am happy with how they deal with me.

Not sure about the dr. the but front office is poorly run. We paid over $ 1000 for services and feel we were nickel and dimed by them. When we asked for an itemized bill the manager said we could get it thru our insurance company. I have a high deductible so I paid out of pocket. They REFUSED to give me an itemized statement even when we showed up to pick one up.

My wife was in horrible pain from an ingrown toenail and after a difficult time trying to get care from our traditional managed care system, we bit the bullet and decided to pay cash and get the toe nail addressed properly before a vacation trip we had planned. Fortunately, Dr. Zorilla was open on Labor Day and was able to squeeze us in. He was very knowledgeable, professional, and a great resource for discussion the treatment options. He got the nail root removed very efficiently and even provided guidance on techniques for better nail care. Since we were paying cash, I was very sensitive to the out of pocket costs which in the end, I was pleasantly surprised with the overall cost in light of the excellent service we received. If you need any foot care, please give them a call and try them out. Highly recommended!!!