Akins Collision Centers

My car was rear ended and took car in to get repaired. Come to find out this is call center, my car would have to be towed to Santa Clara (plus my insurance flips the bill for tow, ridiculous!!) my vehicle would have to stay in their parking lot up to 2 days. Then I get drilled by owner on how fast the other vehicle was going! I wasn’t even the person in the accident, my husband was! Felt like he was accusing me! I just asked for my keys back and left! Would not recommend this place.

I had an amazing experience. They are friendly and very responsible. I drop my car on Monday morning and Monday afternoon they called me and gave all the updates. On Friday morning I picked up my car. I also dropped my rented car there and they returned it. They did a great job!

i first brought my car here after someone rear ended me. i had an amazing experience. everything was efficient, clean. and very friendly staff. if i would have reviewed it then. i would have given it 5 stars. what’s nice about this location is you can bring your car here, to this office/​estimate location (they also have one in cupertino). and they drive it over to their workshop in santa clara for you.
i had a collision on my driver side door and brought my car back again. still… they have a friendly staff, which i’m not complaining about. they ended up replacing my whole door, which is fine. but now. i can hear a little bit of air traveling through. like… damnit, they did such a poor job. im not very good at explaining car parts or anything of the sort, but… in conclusion, i was very dissappointed. i didn’t even really notice this until about a month at least after i got the car back. i thought i had noticed it earlier, but. i just thought it was really windy outside (stupid me!)