Amsterdam’s Garden

I love this place! Their opening hours and the website are kind of inconsistent that is my only caveat.

Stay away from Amsterdam Gardens these are rotten people I use their service for the Rick Simpson Oil while my wife was dying of cancer since losing her to cancer they think it’s funny to remind me every few days with an email to come down and purchase more stuff 414 months I have tried to get them to remove me from your email list it does nothing but remind me of my wife’s death they continually hang up on me the unsubscribe button doesn’t work their products suck old stale Dusty garbage for those of you that need it you should consider going elsewhere besides their delivery drivers pinch your bags are very unprofessional and look like a bunch of drug dealers myself and several of my friends have experienced product weighted down with both sand and rocks you really should consider going someplace anyplace other than Amsterdam

These clowns wasted hours of my time. I drove down and called to schedule a delivery, had to text them pics several times due to to them providing incomplete instructions as to what they actually need to update my info. Then after all that I immediately call back and they inform me they are no longer accepting orders for the day.
Waste of time and energy. I’ll spend my money elsewhere. Because I don’t have a choice, do I?

warning!!! i purchased feminized seeds, two packs at $ 120.00 each. i have been growing 15 years. i know it’s not on my end as they are claiming. im out over $ 230.00 and they will not help me!!!

hours say they’re open, but nobody’s answering the phone and they haven’t gotten back to me about the online order placed last Friday. too bad, they were doing good with their delivery service before they dropped off the map.
aand they’re back. they were shut down for a while but are delivering again now and followed up on my order.

Well, Amsterdam’s Garden was my favorite dispensary for a couple of years, I was even happy with them when they went delivery only. But I placed an order a week ago and they have obviously gone out of business. No one answers the phone, no reply to emails, not even a message… Nothing. The quality of the edibles had gone to shit at the end.

So there’s a lot of drama in the reviews here and for anyone not already in the loop: this place was outstanding when they were a walk-​in store. They had a nice large selection of items and a friendly and helpful staff. But the laws around mj dispensaries became waaayyy more restrictive recently in the San Jose area and from what I’ve heard, the cops cracked down on this dispensary because their location was too close to a residential area (if you’ve been there, you know the back of store basically faces a suburb).
So they became a delivery-​only business in a hurry. But they never intended to be a delivery-​only business (official word is this is only a temporary solution), and so they appear to be way out of their league and unprepared for the problems unique to delivery businesses. They get overwhelmed with orders really easily, and as its been stated, their customer service isn’t great and is getting worse as the poor employees deal with more and more angry people.
Bottom line: I feel for this dispensary. It set a high standard for other walk-​ins in the area, and if (when) they re-​open as a walk-​in, I’ll be all about it. But for right now, the delivery service is not reliable and while I’ll keep checking in to see if they’ve found a new location or adjusted to the delivery game, it’s just not going to be my go-​to place anymore.

Ive used this service a few times, the first two were pretty seamless, it took an hour to deliver but I feel like thats pretty valid all things considered.
I went to their website this morning and placed an order and received an email that it was being processed– two hours later still no delivery or update on the order. I sent them an email asking to clarify and they responded a few minutes later that they had an unusually large volume and that I should submit the order again. So I did. I understand, things get hectic, but it would have been nice to at least update me.
Two more hours later after my second order and an email that said it was being processed and still nothing. So I emailed them again, asking that they please let me know if if they got my order or that it was on its way (I have a seizure disorder and I use MJ to stabilize it– the situation can get pretty urgent) Still no response. So I called, no answer. I called again an hour later, no answer. Here I am, about 6 hours out of my first order and I have heard nothing from them.
The customer service at AG is appalling. Customers are sick, and have a prescription for MJ from a doctor for medical reasons. To be this bad at filling orders and communicating with patients is dangerous and actually quite scary, especially for people with conditions like mine. I would go to another dispensary but legally I cant drive, if I have a seizure and something happens I would be held responsible. This kind of business practice is dangerous and irresponsible. I will not use this service again, not do I recommend it to anyone.

Since they only deliver now I was a little nervous about it, but everything went great! The cute sounding boy on the phone was super helpful and recommended a great strain for me. Quick, easy and reliable service. Totally recommend it.

I’m new to Amsterdam’s Garden, but from the start the service was quick and professional. I sent them my paperwork and they responded promptly letting me know I could go ahead and order. I ordered late that night and they delivered the very next day at my desired time. They even have a tracking app so you can see online where your driver is and when they will arrive. I love that! The driver Brandy was friendly and professional… double checked my order for accuracy then had me do the same. It was a seamless process which I appreciated immensely. They have a wonderful assortment of edibles at reasonable prices. I’ll definitely use their delivery service again.

Had a wonderful experience with a delivery. Pleasant driver, very friendly and quick. Ordered a gram of wax and an ¹⁄₈^th of green. Kept to the cheaper items and very satisfied. Better quality than top shelf at other locations. Buds very sticky and smooth to vape, wax is like butter and potent. Fast delivery in under an hour, though I live close by. Wish they had a store location I would love to be able to walk there. Still delivery was prompt and easy. Will definitely be using again!

I have gone here and been satisfied.
Now that they are delivery only it seems the freshness and quality has dropped.
They do have good customer service and I will give them another shot in January when they open the new location.

This club is definitely my go-​to spot because it is safe, friendly, and full of variety from oil edibles to pain relievers to flowers. The deals here are great prices for their quality of product and services. It’s a in a very cute, petite, Greek-​like building and the receptionists are pretty and sweet ladies. I drive all the way from Castro Valley and Fremont so that says it all for my preference of this spot over others. Est. Since 2009 —- that holds great rep. concidering most clubs have struggled to stay open for one reason or another.
Garden of Eden (only oils and flowers, Hayward) Leaf Lab (only flowers, maybe oils), Purple Lotus (oils, edibles, flowers), Elemental (all the above plus plants) (all 3 in San Jose) are great options.
Amsterdam’ Garden is the best, however, out of the 5 listed.

I wish I could put zero stars. I hate reading reviews like the one I’m about to write but I don’t want anyone to have a horrible experience like I’ve just had.
I got my recommendation yesterday afternoon. Yay, happy day right? The lady at the office suggested Amsterdam and said my husband and I would get a good deal with them since we’d just gotten our recommendation. How nice is that? So we went across town to Amsterdam’s garden to purchase from them only to be informed that we’d driven a half hour for nothing, they are delivery only for now.
We drove another half hour home and had dinner then I placed an order last night thinking it would take a few hours to get there due to the time, no problem. My husband and I stayed up as long as we could waiting for a notification or call stating our order had arrived. We fell asleep and woke up the next morning, no response. I called Amsterdam and asked to check the status of my order. Yes, the girl on the other end was very polite and informed me my order would be placed right then. Um what did she mean again? I’d received confirmation of that last night… But just thanked her instead. Amsterdam sent me an email with my new confirmation and said my order would be arriving in a hour. Perfect! So we waited.
An hour and fifteen minutes later I called Amsterdam again, requesting another status update. I held on the phone for five minutes while they called the driver to check the status. The girl on the other end told me the driver would be arriving in a half hour. Which was still fine.
I waited yet another hour before calling and cancelling my order. Amsterdam must be making great money since the girl cancelled it and hung up on me.
No deal for being new, not even the slightest effort to keep me from cancelling my order after very poor service. Their customer service skills are a joke.
I hope you all have a better experience than I did if you decide to try this service.

Love this Club but I called yesterday since their IG account was down and the gal told me they are «Delivery Only.» Which is a bummer, since I live not even 5 mins away and could walk.
I went into another Club and they told me that the city of San Jose was really cracking down on clubs lately who were outside of the parameters of the «law» which just passed. Basically, it sounds like the Garden was doing something that it shouldn’t have, be it tax issues, zoning, or some other crazy rule that the city must enforce.
Really sucks because I loved going here! Could not beat their Monday Sale days!!! But, looks like Ill be visiting other clubs around town. Sucks man!

I went there today, and they have been SHUT DOWN!!!
WTF!!!

The worst place ever. They are rude, they can’t keep their paperwork straight. I saw a child about 5 years old waiting at the door for his adult to make his pick up and leave. from Canada idiot bragging about being the security there didn’t even do anything about that little child that the drugs on. these people are incompetent and I would not ever recommend this. shop. there are too many good ones to settle for this club.

When they get their facts straight, then they will be worth going to. Called in to ask about if children under 18 could wait and the lady said «yes,» we get there and then they tell me to leave and told me to check my «420 rights,» but children sitting in a waiting room has nothing to do with my rights. Also took a lot of visits to get my military discount right, these people need to educate their employees better. They lost a lot of military patronage. Only pluses, aside from military discount, the guys are worth checking out ;) sometimes quality cheap product

Came here for some wax and got a half gram for only $ 25! I was also a new patient so I received $ 5 off my purchase. I already love this place hehe, the staff was very nice and attentive! The location is also really nice and professional.
Definitely stop by if you can, parking at the location can be a little tricky though.

We love Amsterdams garden. Out of all the dispensaries in the area, they are my favorite. The staff is very friendly and knowledgable and they answered all my questions honestly when I was looking for the medication that would be best for me.
They have a huge selection of everything, especially edibles. The fruity pebble krispie treat from heavenly bakery is the best.
Needless to say, this is the only place I will be going to from the first time I went til forever.