Amy’s Flowers

I arrived home to find flowers on my doorstep, they were delivered to the wrong address. After calling Amy’s, someone arrived, I believe it was the owner. She said she was from Amys and I gave her the flowers and told her I think it is the grey house down the street. She took the flowers and walked away. Not even a thank you or sorry for the inconvenience.
I think she was mad that I didn’t deliver them.
Not a good way to represent your company.
I will definitely not use Amy’s

I have ordered arrangements from Amy for Christmas and Thanksgiving tables for my mom each year for as long as I can remember. I usually do it last minute, and I always stop by. Amy has never disappointed. She does great work, does it fast, and at a very reasonable price. I highly recommend stopping in to see her if you are looking for flowers. I have no experience with ordering online from her, but I know if you stop in, she’ll take care of you. Thanks Amy!

I called Amy to get a funeral spray for next day, early morning delivery. She was able to accommodate my request in less than 24 hr notice. What I didn’t realize was that I had given Amy the wrong funeral location by mistake since I was given the wrong info. She called me back early morning on the day of and said she was at the funeral place but nobody was there. I had her wait 5 minutes while I called a few people to confirm. She was right. The funeral was at another location less than 10 miles away. She rushed there and delivered the flowers with no extra fee, which was very nice. I liked that she also sends a pix of the finished floral piece before it gets delivered. Her price is very affordable compared to other florists. I would highly recommend!

The flowers were delivers to the wrong address and left at the door and the person who delivered was very rude about her mistake bad customer service

I came to know about Amy after I saw one of her creations at my friend’s home. It was so darling that I just had to come check her shop out. Thus, I have been getting my flower arrangements from Amy’s for quite some time now. They all end up looking fabulous and apt for every theme that I choose. They never dissapoint. Amy is extremely friendly and accomodating. Would definitely recommend this florist!

I’ve ordered from here before because of it’s cheaper prices (possibly by $ 5-​$ 10 cheaper than other florists). All my orders have been from selecting pieces online and paying through their online website. I’ve received texts back from recipients before saying the bouquets were beautiful. So, I thought all was well.
This particular time, I ordered a bouquet to be sent to my mother for her birthday. She posted a picture of it, thanking me, but I was appalled at how different it looked from the picture I selected online. Honestly, it looked like there was no real thought into making the bouquet and that they used make-​do flowers.
I’m upset with how the bouquet looked and it makes me wonder if the other previous bouquets/​arrangements were ‘make-​do’ as well. I purposely choose full, vibrant bouquets but that was not the case this time. Not sure if I’m going to purchase from here again and just invest the extra $ 5-​$ 10 for my money’s worth.

I was very late getting a florist lined up for my wedding in Santa Cruz, but lucky for me Amy’s was recommended by a friend of my mother-​in-​law! We met with Amy, who runs her business out of her house. Although the shop isn’t impressive-​looking, I was so happy with how my flowers turned out! All I had to do was text her a photos I found on Pinterest, and she duplicated them for me! I would recommend Amy’s to any bride! She’s helpful, friendly, hardworking, and very reasonably-​priced!

If there is a ZERO star, I would give this crook business.
I ordered flowers for my mother birthday and they quickly took the money but did not deliver the flower. The flower is for my mother’s birthday!!! Today is one day AFTER her birthday, there is no point delivering it and yet it is NOT delivered. PLEASE do not try to deliver anymore, I want my money back and if not I will take it up to the BBB and sue you in court… if you think I am joking, please give me a week to get my lawyer involved with all the paperwork after my business trip.
For the people who reads this, my advise for you is they are not cheap and they are crooks. You can contact me and I will prove that I am a real un-​happy customer. NEVER hand your money to crooks!!!
Update: It’s been a long time and I did not have time to update the review. The owner did come back after the Holiday and nicely apologize. She went ahead and sent my mom a bouquet of flower free of charge. It is not the free of charge that makes me update this review, it is the way business owner take responsibility that makes me do so. I still think they have to update their process to avoid issues for customer but I will add 2 stars for them to help them improve.

Amy has the best freshest flowers in San Jose. Any occasion for my sister Great prices. Plenty of parking service with a smile!

My husband sent me a bouquet of flowers to work. At first I was really excited because the arrangement looked nice and it came in a silver metal case. But upon closer inspection, I realized that the vase was very badly scuffed. So I called Amy’s and left a voicemail because they were closed on Sunday, asking them to call me back regarding the vase. Unfortunately, they never called me back and the flowers started to die off after only 2 days. I hope the people at this location read these reviews and try to make it right by the people, if they care about their business reputation.

This is one of the worst experiences in recent memory– so much so that I have to write this Unilocal review as a public service.
The short: Ordered flowers for my mom’s birthday.
Received email confirmation from Amy’s Flowers.
Followed up w my mom to see if she liked the bouquet since I hadn’t heard anything.
She never got the flowers.
Ok. So. Now for the long of it.
Called # listed in the email confirmation.
1) Woman from Amy’s flowers accused me of lying– that I never ordered flowers.
2) Proceeded to tell me I had the wrong Amy’s Flowers bc there are many in the country (even though this was the number in the email confirmation)
3) Went back to saying there was nothing in the system regarding my order and that she has no clue where I got that email from and again, that I was lying.
So, ok. I am a liar with an email confirmation in my inbox with their number listed on it. What a coincidence.
When I insisted she check again– she acknowledged that they overlooked the order.
She then said– oh we don’t deliver to that zip code.
Things I could have been made aware of YESTERDAY, perhaps?
4) She told me I should have known that the order wasn’t going to be delivered –telling me that I should have checked my credit card and noticed that the transaction was still ‘pending’ (I think that’s a last resort, not a first when investigating undelivered flowers).
5) Accused me of lying again, saying that her mother (the owner, presumably/​Perhaps Amy herself) called me and told me that the order was canceled. (So many questions– if she had no clue that the order existed and if I was lying about ordering flowers, suddenly she has intimate knowledge of this order and the steps to let the customer know that the order was canceled). If you’re still reading, I never ever received a missed call, a vm, an email — nothing.
6) When I told her this is unacceptable– someone should have contacted me– she said that it was not their responsibility. Whaaaaaaaaaat? Yes it IS most certainly your responsibility– someone relied on you for a service– a transaction which you confirmed via email.
7) When I told her people need to know about how bad this experience was, she said «What are you going to do? Post it on Unilocal?You’re a liar– you never ordered flowers.»
I’m exhausted.
So, believe me if you will.
According to Amy’s Flowers in San Jose, I am a liar who never ordered flowers, but then didn’t do my due diligence of checking for a pending transaction, from which I should have inferred that the flowers would never be delivered. Oh, and her mom called me to tell me they were canceled and it was my fault that I never received the call.
I wish I had read the other reviews more carefully before ordering from here, saving myself the disappointment of not being able to send my mom a bouquet on her actual birthday.
Flowers are supposed to make you happy in most cases, right?

If you need flowers for any occasion, are on a budget, short on time, or need a delivery try Amy’s Flowers! She makes center pieces, prom flowers, wedding flowers, bouquets, arrangements in vases, and has a wide selection. Flowers are fresh and great quality. She has great hours and is convent to get to on Hillsdale Ave and Vistamont. Parking is on the street in front of a house that has a flower shop in front.
I love this flower store! I have used Amy before for a few events and even for my daughter’s prom. She made the boutonnière and wrist corsage in just two hours for a very reasonable price. She even let me choose the colors to match my daughters dress and the elastic strap was comfortable and a perfect fit. It also lasted almost a full week after the prom which made my daughter very happy.
Today, I needed a large bouquet for my daughter’s graduation with everything else I had forgot to get flowers. I was short on time and didn’t want to spend $ 80 and I immediately thought of Amy’s Flowers.
I went to her shop and she was there working on a beautiful white rose arrangement I wish I could have for myself! I told her that I wanted a large bouquet with a big bow for my daughter’s graduation. She asked me what my budget was and I said 25 $. She said give her a minute and let her see what she could do.
WOW! LOOK AT MY BOUQUET!
I had my daughter’s boyfriend with me and I heard him say «WOW» when I was looking at displays of arrangements in a refrigerator case. When I turned around I too was stunned. I asked her again, «25 dollars?» And she said «yes, yes, 25 dollars. I want your daughter to be happy».
Amy really does care about her customers and really wants to make everyone happy. She had a wall that was covered in photo’s of events such as wedding’s and First Communions with thank you letters from her clients, and I can see why.
She also takes all credit cards.

I just received the most depressing looking birthday flowers ever! Definitely would not order from here. It looks like they just threw it together without any thought. Terrible and looks nothing like the pictures posted on their website! My hubby was told to NEVER order from here again.

My mother-​in-​law passed and I am so happy I went to Amy’s Flowers.
The casket spray and easel arrangement looked just like the photo.
The flowers were fresh and pretty and the banner was just like I wanted.
Six days later, the flowers were laying on the ground and still looked nice
dried out. Amy was friendly and I will return if I need flowers again.

We love the flowers arrangements for Maria and Alan wedding. The Colors blend so much. You did a very good job. Delivery on time. Love you Amy. You are the best.

Amy’s flower delivered 2 flower arrangements for my husband welcome home from hospital ordered by long distance relative. First the baloons were missing (delivery guy said it flew away). He delivered the balloons in the afternoon later on. Good thing. The flower doesn’t look fresh. The next morning the orchid started to wilt, the second day, i have to rearrange the flower because it looksed terrible. The water was full so it wasn’t dry, just not fresh flowers. Really dissappointed.

I’ve used this place a few times to deliver flowers to my girlfriend at work, and for awhile they were good. Unfortunately the last arrange they delivered had dead flowers. My girlfriend called and complained and they agreed to deliver a fresh arrangement. A day passed, no new flowers, my girlfriend called again and was again promised new flowers, another day passed and another. Finally after my girlfriend called them again they attempted to deliver her flowers but suddenly couldn’t find her work. So my girlfriend had to meet them… If that wasn’t enough the flowers they replaced her flowers with were half the size and cost. Sorry Amy Flowers, I’ll take my business elsewhere.
PS
From the positive reviews I’d guess that this place is good for large events. Or ones where the individual quality of the flowers isn’t crucial.

DONT ORDER FROM HERE. If you want flowers to be delivered on any special occasion. I order flowers for valentines days. They took my money and didn’t deliver the flowers. I called them multiple times and they never once picked up the phone. They didn’t even send me a email back. Worst service ever.

EXTREMELY UNHAPPY
I ordered flowers 3 labor-​days in advance for my daughter in law´s birthday. Not only were they not delivered there was no call or email to let me know. I´ve tried to contact them, through e-​mail, phone without result, as I´v send the order from Sweden to a lokal florist in San Jose, I guess I have little means to enforce a refund of the 80 dollars paid. THIS IS REALLY BAD,

Although my flowers are nice… The arrangement looks nothing like the picture online. Dissapointed. I won’t be ordering from here again.