Autoland

This used to be my repair shop, but as of today I will never go back. First, we took my step-daughter-in-law’s car in for the second time for them to fix the brakes, which they did not fix the first time because they couldn’t figure out what was wrong. When you try to apply the brakes, often there is this clunk-​clunk-​clunk noise and the brakes kind of lock up and for one moment of terror, you think they won’t stop the car, but somehow they do. So Adolfo did a brake job and a bunch of other repairs we requested. We paid and took the car home. Meanwhile, we had also taken my step-son’s car to have some repairs, which included the brakes and an oil change. We went back to pick up that car and I had $ 1000 in hundred dollar bills. The bill was $ 674 and I counted out what I thought was $ 700. Adolfo counted the money in spanish, but I was not paying attention. My step-​son didn’t see the invoice so he didn’t think anything about the fact that Adolfo counted up to eight hundred dollars and quickly stuffed the money in his money roll, before giving me change of $ 26. I gave my step-​son the receipt and he drove away in his car. At some point, he looked at the invoice and saw it was only $ 674. He called me and sure enough, I only had $ 200 of the $ 1000 left. My step son went straight back and called Adolfo out about it. Adolfo lied (of course) and said I only gave him $ 700, but just then I drove back into his driveway and he quickly gave the $ 100 to my step-​son for me and then tried to pretend that it was an honest mistake. How could it be honest when he counted out every one of the 8 100s I had given him by mistake and then he had to give me change as if I had only paid $ 700. That was no honest mistake.
When we got home my step-son’s wife told us that the brakes on her car were not fixed! Well, we are certainly NOT going to take her car back there!
If he would blatantly take advantage of an old lady’s mistake to grab $ 100, then how can I ever trust him to actually fix the problems and not ever say he had repaired other things that weren’t broken and charge me for them?
Come to think of it, I had a Hyundai which I sold a couple of years ago because the transmission had gone out on it twice and the dealership had replaced it twice. I had taken it to Autoland for all other repairs and maintenance and they NEVER were able to identify the defective transmission either time. It should have been easy for them to see what was wrong, since even I suspected it was the transmission. I also had a Chevy Silverado that had major problems with the drive-​train and engine and Autoland could never figure out what was wrong with it.
So, make up your own mind, but I’m done with Autoland on Hedding.

Chris the mechanic provided EXCELLENT, fast service! I have been looking for a local mechanic and I found him!!! After only 1 ½ hours, my car is complete! Try Autoland, you’ll be happy you did!

Please forgive me if I am abusing the wonderful world of review that is Unilocal,but for over five years I have wanted to compliment this place but not for their service, because I have actually never been a customer.
Almost every work day, I drove past this business and when I was there before 8:00 am there was someone outside sweeping. The sweeper would sweep up the walk in front, the driveway, the sidewalk, and the gutter. It always looked clean (it is on a corner with a light so I would have time to sit there looking and watching). I would always think to myself that I should send them a note saying how nice it is that a corner business took such time and cared that the ENTIRE corner in front of their shop was nice and clean. It is an auto body shop so I am sure that by sweeping up they are doing the environment a great service by not allowing stray bits and pieces to go down the drain. I also think that if they care that much about how the front of their shop looks they must really be conscientious about the work they do. Anyway, I just wanted to publicly thank them for keeping their business and the area around it nice. Again, please forgive me if I have mis-​used our tremendous tool that is Unilocal