Bath and Body Works

Sadly, this location is closed. I liked going there because I was able to avoid the mall. Since I have to go to the mall now, I’ll have other choices and will probably shop at Lush or The Body Shop. Too bad. I loved their candles and they always had sales. The store was not in the right place at the shopping center, it should have been closer to Ulta. Instead, it was hidden in the back by Home Depot and some kids’ clothing store.

This location is now closed. Web site not yet updated.
Was rudely informed as we attempted to enter.

very friendly and helpful staff! I got what I wanted and was out of there within 5 mins! With all the amazing scents, I was surprised I wasnt in there for an hour!

I’ve been calling all morning because I had to work and wanted to find out what time this location closes. Well I get an answering machine saying they close at 9pm. So I arrive at the store at 6pm after work. Instead of putting up a sign that says they are closed early for Christmas eve. The workers stared me down, then grumpily yells from inside, «we’re closed geez!!!» Geez, well I figured it out after I pulled on the door. Nowhere on their glass window or door showed their holiday hours. Hey, I had a busy day and worked all day. But I don’t treat people like crap! Hey, it’s not like this is the only store in town. I can take my business elsewhere!

I love coming into this store. So many lovely smells to choose from. This is the place I go to get air fresheners for my classroom. I love them because they are not as strong but still cover the smell of stinky 5^th grader. White Barn is my favorite. Every time I come here the staff is so helpful in helping me choose the right scents for specifics rooms. The only issue I had was not being able to smell the air fresheners but they just started to put the same scent candle by each one so you can get a sense of the smell.

I’ve been to Bath and Body Works many many times before. But I’d like to write a review because of the exceptional customer service I received today at this particular store.
I went in today because I knew they were having a sale on Wallflower refills. I love the peach scented ones, especially the Market Peach so I was in there to stock up while there was a sale. After I made my purchase, I told the salesperson that I had a question for him.
I explained to him that I had bought a wallflower plugin awhile ago and after a couple months I heard a cracking sound. When I went to find out what it was, I discovered that my wallflower was slowly cracking at the top where the scent is released. I wanted to know if that was normal, or if I was using the plugin wrong.
He told me that it didn’t sound normal, to bring it in and he’ll replace it for me.
I asked, «Even though it’s been awhile and I don’t have a receipt?»
And he answered yes.
So I went home, retrieved the plugin, and returned to the store. The guy checked it out and said, «Yeah. This isn’t supposed to happen. Just go ahead and pick the one you want and I’ll have it replaced. The one you bought was discontinued and maybe this is why.»
I have to say that this sales associate was very friendly and helpful. I wasn’t even expecting to get a replacement. I left happy and satisfied with customer service. I definitely plan to make all my future BBW purchases at this particular store.
Aside from the customer service, this store has easy parking and they have a great stock of products. You’ll be able to find all the scents and products you’re looking for at this store.

So super helpful and friendly. Walked out with a smile on my face.

I’m one of those B&BW shoppers that saves up the $ 10 off $ 30 coupons, waits till the 75% off, 2 candles for $ 20 dollars, buy 3 get 3 sales and then shops. Usually when B&BW has a sale all the good stuff is gone and you are stuck with pine-​sol smelling candles, aloha pineapple lotion and you end up thinking what the heck? I drove around looking for a parking spot in this jam packed lot for this? I’ll tell you a little secret… go to the B&BW store in the Plant shopping center! Its always stocked full of the ‘good scented’ stuff, parking is a breeze, and the staff are great!

This is my favorite Bath and Body Works store because they are always well stocked even during their sales and not overcrowded like the ones at the malls. Super friendly staff and great customer service. I’ll definitely be coming back! :)

I would say this is my favorite store comparing to Valley Fair! It’s very organize and the staffs are always welcoming and friendly. Besides that, you don’t have to deal with crowded customers and long wait in line.

My favorite B&BW location! Love that i don’t have to fight the mall crowd just to do a quick grab for lotion. They have an extremely attentive staff that would assists to all your needs and answers all my questions about certain products. Very organized and clean and it seems like they are always stocking their shelves. This is a location that is on it’s own so it’s not bustling with tons of people and has plenty of parking.

My favorite BBW location EVER! Customer service is outstanding, and everything is neat and organized — yes– even during the holidays! My favorite thing about this location is that I don’t have to walk by a million other stores to get here. Front parking FTW!
There truly is something for everyone here, and BBW is your one stop spot for last minute gifts. Candles for my mom, body sprays for my daughter, CO Bigelow products, and pretty scented lotions for me, and I always treat my son to a seasonal hand sanitizer. I would now like to proclaim my love for The Wallflowers. THEY ROCK! My apartment smells like a spa! You can’t go wrong with a purchase from BBW! Oh, and do yourself a favor, and sign up for text alerts!
You’re welcome.

This is the most organized and cleanest Bath and Body Works I have ever been to!!! ((See the 4 exclamation marks?! That means I’m serious about my statement))
Typically, the Hello Yellow Semi Annual Sale is insane. It’s difficult to stay organized while customers are rummaging through the sale bins. And then to make matters worse, someone accidentally drops lotion or liquid soap into the bin of items. Well, that doesn’t occur at this location (also, due to less foot traffic because it’s away from a typical mall).
The other day, I was on a mission to find bargain deals to prep for Christmas gifts and any birthdays to come. I wanted to avoid the mall so I came here. This place is so organized; no need to dig through bins. I complemented both employees on their store. And I left super happy with two bags full of goods.
This is my go-​to BBW store!

This was my first time @ this location & I’m glad I came in all the girls were very nice especially a young lady named Emily she was very helpful & since I walk in w my chihuahua I was carrying her & she said «you can put her down were dog friendly» when she said that it made very happy and comfortable to be in the store since I was not planning on shopping cause I was walking my doggie. :)

Went to this location for my first time last night… The store is super clean and the staff was very nice. Ashley (who seemed like the shift manager) was AWESOME! She was so welcoming and very friendly!

The World According to Noelle
Allergic Girl’s Guide to Life
This particular location is located in the Plant Shopping Center. Its not bad if you’re coming to pick up a quick gift for someone. I usually stop here for hand soap– I love the lemon scented one for our kitchen. The staff tries to upsell you like crazy here which is annoying at times. I used to love their entire line of bath products when I was in high school. Now, I just find their scents too strong and borderline artificial. My grown up tastes lean towards places like ElizbethW (a local San Francisco Company) — scents are cleaner, company is local– so its great in regards to reducing your carbon foot print.
Noelle’s Notes
There are better bath shops– ElizabethW, Origins, Body Shop!

I am very picky about the lotions I buy, hey have to be creamy, smell good and most importantly keep me moisturized! The lotions at bath and body works are all that and more!!! They are pretty inexpensive, and they have an amazing selection of seasonal and original scents… This will always be my number one stop to great lotion, body sprays and anti bacterial supplies!!!

This store is the best! I love bath and body works but this particular location is just the best of them all.
First, all other stores I’ve been to are all located inside malls, which means big crowds, noise, and long lines.
This location is in The Plant center, it’s always quite, smells oooohhh soooo good, and has the best staff.
I walked in today and almost fell like I walked into a spa; all decorated for xmas, and smells so sweet.
Makes shopping there so much more pleasant!

I came here yesterday during lunch to get a price adjustment on a bunch of items I had purchased last week. I would just like to say that the associate manager Michelle was very nice about the entire thing.
At first she wouldn’t do a price adjustment on one of my receipts, saying it had to be within the past 7 days. I pointed out to her that it was within the 14 day policy as stated on the back of the receipt, so she was ok with it.
I had several receipts and all my items had to be manually entered into the cash register and returned first and then manually entered again to be sold back to me. This was not an easy task and I could see that her hand was getting tired from entering the items in.
A younger sales associate probably would have either made a big deal out of the entire thing or given me some attitude, but she was very polite and nice about the entire thing.

Bath and Body Works obviously stresses the importance of good customer service to its employees. At every location I have been to (several), I have always been greeted upon entering the store and offered a tote to carry my items, as I am shopping for more. Employees always inform me of the latest sales and make great product recommendations.
Ok, so please take note — I have no sense of smell. And yet, I can’t get enough of this store! lol I go by their scent descriptions and the feedback I get from others when I wear a particular fragrance. Weird, I know… lol
But lack of olfactory sense aside, I heart this store. This place is the best to get my girly, pampering fix on — from soft, plush robes and body lotion, to mani/​pedi kits and sugar scrubs, to aromatherapy and home fragrance oils. And YES, I use the home fragrance oils. I may not be able to smell my casa, but others can… lol
My fave products include anything Sensual Amber or Sea Island Cotton and the C.O. Bigelow Rose Salve. Must haves!
BBW always has various sales going on, and they give you a coupon with all purchases for future use. Returns/​exchanges are also a breeze!
As we all know, sometimes the online prices are cheaper than what’s offered in the store. This particular location offered to online price match for me. Awesome. This store is also clean and well-​stocked. And yay for not having to deal with mall drama if there is a BBW item you need to pick up.