Bay Area Dumpsters

Had to get rid of stuff fast so I selected Bay Area Dumpsters from Unilocal.Everything went my way. I asked for a dumpster the next day. got it! Asked for a specific pick up day… got it!
The dumpster arrived on time and left on time. We asked that the dumpster be placed in a difficult spot and the driver and his assistant pulled it off easily.
Price was competitive and what I expected. Highly recommended.

Rude people answering thenphone. Woman quoted $ 700 for a 10 cubic yard dumpster
I am on my 4^th dumpster after already going through 3 15 cubic yard @ $ 350 – 400 each
Comical

We would never use Bay Area Dumpster again. Why? After you read the review below from Dave S. — posted on 5÷11÷2015, you will understand the reason. Same experience!

I don’t usually take the time to write reviews. But I just had to because this company is amazing! I have used their dumpster services twice now and I am more than pleased. They have by far the best prices! And they are very accommodating. Very friendly and great customer service. Thank you Bay Area Dumpsters!

Great experience all around. I called many places to get quotes and Bay Area Dumpster had great prices. The gal who answered the phone was extremely nice. She was easy to work with, got back to me right away and answered all my questions. Scheduling, drop off and pick up were a breeze. The driver was so very nice and even offered to throw in a few more things from my yard.
I already recommended them to my neighbors and would recommend them again!
excellent service.

Poor poor service, hard to understand and did not keep their delivery or pickup schedules.
The voicemail is full so no messages can be left and no phones answered during business hours.
Why are they still in business?
Dissatisfied

For some reason I thought i would have terrible service from a dumpster company — you know — garbage in, garbage out. Well. there are a lot of companies that can learn service from Bay Area Dumpsters. Val was great, the phone staff was great. They made sure I ordered the correct size container — which is actual not as easy as it sounds.
They also were available every day. I would highly recommend Bay Area dumpsters and I will definitely use them again. GREAT SERVICE!
Update. I have used them three times after my initial review. Every experience is the same. Top notch.

HORRIBLE JOB AND UNRELIABLE, UNPROFESSIONAL SERVICE. My boyfriend ordered a 40 yard dumpster for Los Gatos in the mountains and they came with an 8 – 10 ft high dumpster that was getting caught on the power lines (they did not prepare for coming to this type of area AT ALL). When that happened, the driver stated he and his partner were just going to take the dumpster back and come back another day. Um, seriously? My boyfriend’s parents drove 4 hours from out-​of-​town for the sole purpose of tossing their junk and we had booked this way in advance.
Then the driver flew out of the truck while getting out and hit his head. I actually felt bad and asked if he was ok but I definitely did not feel like we were in good hands with Mo and Curly over here.
The driver was running into things in our yard, hitting stuff. (I moved my car out of the way beforehand, thank god.) THEN, they ended up ripping our internet cables out of our house with the truck. Right after the driver left, when he noticed the internet was no longer working and the cables were ripped out, we called him and he said he didn’t think he did it and they were probably like that already (um, coincidence that our internet was working perfectly until you came over? lol). Still, he offered to pay for it in the event that we couldn’t fix it (luckily my boyfriend knew how to fix it).
The driver parked the dumpster so it was going diagonally across our driveway so none of our 4 cars could park at our own house. Luckily, my boyfriend’s father has a little more sense than these guys and moved it in the correct position.
After hauling the initial dumpster, they were supposed to come pick up our extra metal junk (that could not go in the dumpster) AND NEVER SHOWED UP… just left the junk in our yard!
THE WORST PART is the woman who answers the phone who schedules the dumpsters. My boyfriend has been dealing with her and he is like the sweetest dude you’ll ever meet (opposite of me haha) and he was fed up, telling me she was very rude and nasty. She is COMPLETELY UNPROFESSIONAL. She scheduled us for a 2^nd dumpster (yes we were dumb enough to try to go through them again out of convenience) and then called my boyfriend later to tell him they made a mistake and they don’t really have a dumpster for that date anymore. Then she tried to raise the price by $ 50! For that crappy service are you kidding?! THEN, she said actually she needs to talk to the driver to see if that price is ok or if it will be EVEN HIGHER! Wow… Then she told my boyfriend, she would call us back with that price and to schedule AND NEVER CALLED. She has been avoiding his calls ever since.
I called another dumpster rental service that is 100% professional and competent, and they were telling me THEY GET A TON OF COMPLAINTS about this company from a lot of people renting from them at the last minute (as the place I spoke with does same-​day and next-​day dumpster delivery), because BAY AREA DUMPSTERS FLAKED ON THEM THE MORNING OF OR DAY BEFORE THEY WERE SUPPOSED TO COME, because if it’s in a difficult area or not a convenient stop on their route, they just don’t want to do it. THE LEAST WE COULD GET IS A PHONE CALL LETTING US KNOW IT IS TOO DIFFICULT FOR YOU OR AT LEAST ONE SET UPFRONT QUOTED PRICE, RATHER THAN YOU JUST DODGING PEOPLE’S CALLS YOU DONT WANT TO DEAL WITH.
I am shocked at the good reviews this place has gotten. They must be paying Unilocal to have their bad reviews filtered out lol They are lucky I don’t report them to the Better Business Bureau. I have definitely thought about it.

I recently had to get rid of all the old wood flooring in my house so I called around for dumpster rental service, and the BayArea Dumpster rate were very competitive. The owner came by the house on the same day to help me reserve the right size for my dumping need. He did say it’s best to get one on the larger side just case and avoid any weight overage. I did just that, and in the end, we only filled about ¾ full, but I would rather that than under sizing the bin. The delivery and pickup was exactly as promised. The owner delivered the bin, and he even laid down plywood under all contact points on the driveway to protect it. Also their bins over 12 sq yards have gates so can you put a ramp down for easier dumping. Overall, a very good experience. I would definitely use them again and refer them to others.

Awesome experience with this company! After reading Unilocal reviews of various dumpster rental companies, I was kind of reluctant to rent one at all. But, my garage REALLY needed cleaning out. I picked BA Dumpsters b/​c I like that they are a family business and had the most positive reviews from other Unilocalers. I sent an email inquiry from their website on Friday, July 3^rd and within minutes, received a response that there was a dumpster available and the quote was very reasonable. I called Lisa back around 12:30pm and by 2pm the dumpster was delivered to my house that same day. We managed to completely clean out our garage that Friday night and around 7pm, I called to let them know they could pick up their dumpster anytime. I was expecting an answering machine being it was a Friday night before the July 4^th holiday and to my pleasant surprise, Lisa answered! And even better, she said they could schedule their pick up the next morning before 11am. What? On the July 4^th holiday? I was thrilled! They picked it up the next morning as promised. The driver and his assistant were great… super nice and friendly and in and out. No unexpected charges. This company is great and I would highly recommend!

Bay Area Dumpsters were a great help. I ordered a 10 cu yd dirt box on Sunday morning and within 2 hrs was delivered to my curbside. Lisa (office) and Val (driver/​owner) were fantastic and very price competitive. They came back next day to haul away and cleaned up around the bin. Val also spent extra effort to seal up the bottom of the hinged door to make sure no dirt escaped while being hoisted back on the truck.

The wife finally strong armed me into cleaning up around the house and I needed a dumpster. I called up Bay Area Dumpsters and ordered a 10 yard bin. Val was clear on what was not allowed in the dumpster when he dropped it off. He came and picked it up a few days later when I was done, and I finally have my wife off my back about the yard. Thanks!!!

Their price is competitive and they work 7 days a week. We decided on Saturday that the plans for breaking up a patio and hauling it to the dump were going to be way to ambitious for a pickup truck so we called BA Dumpsters. We arranged for a 10 yard rental and they delivered it, as promised, at 8AM on Sunday. It may have taken a few extra minutes but the driver put it down quietly so as not to disturb the neighbors. He gave us a quick run through on the door latch and told us to keep the load below the top. There really isn’t too much more to say about how to use it. Pickup was an easy call to Lisa and the patio and dumpster are all gone. We are very happy doing business with this locally owned company.

I have to say that I started off completely satisfied with B.A.D. In that I hadn’t rented a dumpster before they were very helpful in helping me figure out what I needed for a 10 X 10 kitchen and small master bathroom demo and that was a 10 yard dumpster. They were happy to deliver the dumpster on a Saturday and were even pleasant and helpful when the dumpster was dropped off. The problem came after my dumpster was picked up. In reviewing my bank statement a few days later, I noticed an additional $ 190 charge for the dumpster! My $ 350 deal had now turned into a $ 540 rip off. I never received a call, a notice, an email, an invoice or even a reason as to why there was an additional $ 190 charge until I called and spoke to Lisa two weeks later, who said that the dumpster was «overweight» and that I was being charged for the overage. She tried to explain it away by saying that she told me this and that she told me that over the phone, none of which she ever even brought up in our discussion. When her dad delivered it, all he said was to try not to fill it over the rim.
I am all about helping small businesses succeed and I refer EVERYONE to business that treat their customers well and exercise great levels of customer service. Bay Area Dumpsters will find themselves on the wrong end of the law for making an unauthorized charge to my credit card and I will be pursuing this matter in small claims court. Additionally, this incident will be reported it to the Better Business Bureau. And, by the way, guess what? Whereas most people don’t want to take the time to pursue such matters, I’ve got nothing BUT time! I’m a teacher and am off the entire summer!

What a great family! Great customer service from Lisa and great pickup and delivery from Val. Price was very reasonable and there were no hidden charges.
Very seamless from setup to pickup. i even got to meet the mom and the dog haha!
I love using family owned and operated businesses!

Bay Area Dumpsters was a life saver. My boyfriend and I were renovating our new home and already had used another company for a dumpster rental. We had a horrible experience with them (2 hours after closing, they delivered the box and then they just dropped it off and did not put in the location we had specified) so when we needed another last minute dumpster rental, I found Bay Area. First, its a family owned and run business which is awesome. Second, they deliver on SUNDAY! Totally unheard of. Third, they helped us move stuff in the back of our house so we could fit the dumpster behind our driveway gate (That was amazing as it was just my boyfriend and I at 8am on a Sunday). Not only were they professional but they called to see how everything was going and to confirm pickup. The prices were fair and even cheaper than other places we called and it was so much less of a headache than the other companies. I would totally recommend using them for your dumpster needs!
Plus they have a super cute dog that goes everywhere with them!

Very friendly, professional staff! My husband and I are doing a home renovation and have rented two dumpsters from this business so far. We have had NO issues with what we’ve thrown away and they have been extremely helpful. They arrived on time to drop off and call before they pick up. We will more than likely use this service again in the near future, and we would recommend them to anyone.

Their pricing is competitive, and scheduling was very easy. They even came on a Sunday to drop off and pick up! High marks for flexible scheduling and punctuality. Added bonus, the delivery time was a ½ hour window, so I didn’t have to wait around all day. I would recommend and use again.

If I had a negative rating I would have given chosen that instead of 1 star. Lisa the person who answers the phone is rude and very un — professional
The communication is unclear and there are no set guidelines which I shared with you about what to include in the dump and which not to. Then they charge extra if the dump contains something which was told previously as OK to include in the dump. Then they would threaten to leave the entire dump on the drive if you are not OK with the company charging extra on the collection day. Don’t ever use their service
I seriously advise against it. They are thieves

First, their customer service was fantastic, top notch and professional! On May 9^th, 2014, I hired Bay Area Dumpster because I was remodeling my kitchen, living room and flooring. I picked the 30yard dumpster which fit my needs and also my budget. B.A.D. has very competitive prices and add there customer service you will be impressed as i was. They were also extremely flexible on the pick up time which help me out tremendously! I have already told my friends and family about this company for when ever they need a dumpster. I highly recommend them to anyone reading this.
Thank you Bay Area Dumpster! I’ll be calling you on my next project.
M