Braces For Pretty Faces

Results decent
Experience awfulResults decent
Experience awful
Now that I am done with treatment I can write this lol
This place is as bad as
I remember I did braces for 5 years and came in for a retainer since he gave me a permanent one to start and that’s terrible I was too young to protest. Came in paid a few hundred bucks and got a retainer FINALLY 5 years later
All the staff are Chicks wearing tons of makeup and they talk behind ur back. They’re the gross loser mean girls who u hated in high school and they pretend to be nice (hello Regina)
I came to my appointment on time and they always make you wait. Like 20 minutes or more. Then 10 people will ask you why you’re there. And then they tell Yao. He’s like the mob boss. Hiding out, avoiding conflict. Then he will see you 20 – 30 min later while u wait. It’s an awkward place
The chick who did my retainer mold she was supposed to do the top and accidentally did the bottom. I was super nice about it but she practically yanked my teeth out of my head of the first one, sore for a day or two. I was so scared to lose all my teeth from that bit… I hope there’s no long term effects from that. But that’s just the sort of dumb thing that happens at his office. His claim to fame is one random article written like 15 years ago in the paper, nice, but old news, nothing about him specifically as an orthodontist.
Then in the middle of my treatment this girl comes over and says «see me before u leave, u owe $x amount of money» omg. In front of everyone. This is my first treatment in many years and she’s telling everyone what I owe for THAT DAYS PROCEDURE. isn’t that like not etiquette? I didn’t see her before I left but another girl took my payment, but omg how rude
Yao is super weird too. If u disagree with anything he says he acts awkward. Like insulted. Ok sure but I was being sweet asking a question not yelling. I’ve been seeing him for 5 years now, from age of like 10 – 15 then now again. And he always wants to shave ur teeth, when they fit good already. My dentist abhors him Haha. My teeth are fairly straight so I’ll give him that and he’s fairly funny, thanks for those two things doc. Not perfect but decent. but he’s a jerk and u can tell. Why else would someone have an office of gossipy chicks and only be nice to some girls. You make tons of money Yao, just be cool. Reasonable. Nice. Hire nice people not you know what’s. And he take FOREVER to see u. The wait has always been Terrible. I remember them forgetting I was there cuz I sat in the corner once or making me wait just forever!
Even when I just needed to do a pickup, it was like just taking forever.
Another thing I hate is the automatic calling system reminding u of ur appointment. It called me at like 6pm on a Saturday which I found annoying.
Hindsight? Guess I don’t regret going to him. Experience unpleasant ish, but results, not bad-​decently good. Overall, I can move on. Got my retainers, my case, my teeth are looking B-​B+, that’s good! Thanks Unilocal

I really don’t like going to the dentist. I’m so afraid of their equipment and the noise it makes. Being an international student is already hard but trying to find a good dentist to go to, is even harder! I was so stressed out trying to find a good dentist to go to and fix my retainer. I’m really happy that Dr. Yao called me back on Sunday night to hear about my concerns and then offer me a treatment the next day.
All the assistance were nice to me and especially Dr.Yao. He talked me through the whole process and it made me feel less uncomfortable. My retainer is not fixed and I can finally stop worrying about and focus on finals!
Thank you Dr. Yao!

My daughter is almost done with her braces and Dr Yao is a very good at his work. We’re very happy with the effort that has gone in. Easy, relaxed appointments. Love his dry humor. Lots of fun add ons that the kids love. The team is fabulous too. Highly recommend them.
Will go back for my second kid for sure.

I was apprehensive about undergoing orthodontia as an adult, but I’m so glad that I did. A friend recommended Dr. Yao to me. Him and his staff have been nothing but kind, patient and wonderful. It took two years to do my Invisalign, but I had a tricky situation. Dr. Yao made my teeth look fabulous! He was always patient listening to my many questions and concerns (because dental stuff freaks me out) and he never made me feel silly for my worries. He is very skilled at what he does. I also took my two children to see Dr. Yao while I was going through my process. My oldest son now 11 had an underbite and very crooked teeth. The improvement in his teeth is incredible. My daughter, currently 9, had one upper front tooth coming in behind her lower teeth and it looked terrible and was messing with her bite. Dr. Yao was able to correct her tooth and adjust the teeth around it with just a retainer for now. My kids love going to his office for their appointments. Again, all three of us have experienced nothing but kindness, patience and straighter teeth! We would highly recommend Dr. Yao for your orthodontia needs.

I just finished my treatment and it was amazing! Dr. Yao and his staff are very thorough and patient. They have been very kind and friendly to me for the last 2 yrs. Here’s an example: I had an issue with my braces late at night, so I took a pic of my braces and DM-​ed him via Instagram. Surprisingly, he answered my question and I was able to see him the next day.
It was definitely worth shopping around. He was the 5^th orthodontist I consulted and I couldn’t have made a better choice.
Aside from his great practice, I also appreciate that he hosts various patient appreciation events and try to engage with the patients (especially the kids) above and beyond.

I started my treatment few months back and based on my visits and treatment so far I have found Dr. Yao and his team to be very best.
Before starting the treatment, I had consultation/​quote from Dr Yao and this another place that some of my friends recommended. But I decided to go with Dr Yao as his treatment plan seemed to be of greater value to me. And I have not been disappointed. Dr Yao is a great person to talk to. He is a «problem solver», who would listen to all of your concerns and find a right plan of action for you. His nurses are very professional and patient as well. The office has always looked clean. I very much recommend Dr Yao to anyone who is considering Invisalign.

As I expected, with my very first visit, I have completed my treatment extremely satisfied. I have been using Invisalign and the results are more then what I expected. Dr. Yao and the staff here is and has always been helpful and very friendly. They have always made me feel welcome. I would highly recommended visiting Dr. Yao for any orthodontic needs.

Dr. Yao and his supporting team have been excellent since the beginning when I got my braces two years ago, and finally getting them off today! I can’t thank them enough for their help and helping me receive a beautiful smile. I’m tremendously grateful, and I highly recommend them if you’re thinking about getting braces. :)

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” Awesome i loved the way i was treated as always very sweet staff. I cant wait to start my invisalign ”

H

The treatment I have received from Dr. Yao has been great. I’m roughly half way through my Invisalign and have had amazing results so far. The office is also a very warm and friendly place. I am so glad I decided to do my Invisalign here :)

Dr. Yao and his team are the BEST! Very professional. Very thorough. Organized. Efficient. and VERY SWEET!
I’m in the middle of my Invisalign treatment and my teeth are looking better and better each aligner sets! It’s been an amazing journey with Dr. Yao. and his staff.

I’m not sure how I got on their mailing list, but I cannot get removed from it. Now I’m even getting spam from some site called
where this dentist advertises. There is no «unsubscribe» button. You need to logon to your account to adjust your mailing prefs. The problem is that I don’t even have an account with them. The alternative is to call the office and request your name be removed from their list. I’ve done this and I am still on the list from hell.
Unless you like to be spammed with ads, do not give them your email address!

«My Daughter has been visiting Dr. Yao for over a year now. Not only Dr. Yao and his assistants are very professional and skillful, we also love the relaxing and fun environment they have created.
Regular visits to an orthodontist’s office is unavoidable, but my daughter is looking forward to go to Dr. Yao’s visit each time.
Another thing really impressed me the most is that Dr. Yao’s effort to build a community. From the summer patient movie event to raise fund for „make a with foundation“ to the yearly Halloween Candy buy Back program, he constantly seeks ways to support the community and causes.
My son just lost 4 teeth in the past 2 months, judging from the crowded spaces in his mouth, I have a feeling that he probably will need braces as well. I will definitely take him to see Dr. Yao when it’s time. Highly recommended. »

I saw a commercial on TV and came here for a free consultation because they were having a «invisalign same price as metal braces» special.
The office is pretty nice and clean. The front end people and person that took my xrays were not the most welcoming people. The lady kept taking pictures of me (headshots by myself) and my teeth without explaining any procedures to me before she did it. I felt really uncomfortable the entire time.
After a while the office manager, Rebecca, came to get me in the waiting room to talk to me. We talked about school, who’s paying, and she showed me a few pics of people’s progress. The pictures looked really impressive. Then Dr. Yao came in to give me an examination. He looked at my teeth, then showed me the pictures and went over them very thoroughly. It made me very eager to get my braces done.
Then Dr. Yao left and Rebecca continued to explain the pricing. I have to say, my teeth are not that bad. I just really want to get rid of my fang.
$ 6570 for 24 year treatment (if I extracted a tooth, he recommended this one because it would make my teeth perfect)
$ 6278 for 18 month treatment (If I don’t)
minus $ 300 if you start today.
minus $ 500 OR you can take an iPad. (basically paying for the iPad if you take it since it won’t make the price of your braces go down).
I’ve gotten PLENTY of consultations done, and this one was by far, the MOST expensive one by $ 2000!
I was simply not impressed. As soon as I set foot through the door it felt like there was some shady business going on. And that’s exactly what I received. If invisalign costs about 6570, I wonder how much regular braces cost. Lastly, most of the consultations I’ve been to consider metal braces and invisalign the same price anyways.

down to earth staff
real positive

Dr. Yao makes you feel very comfortable as a patient and all of the workers there are very friendly and flexible with everything. On Tuesdays they bake delicious cookies, which I will surely miss since I am done with my braces treatment. The office is very modern with video game systems for children.
Braces for Pretty Faces is a great place to get your braces. If you are here to fix an underbite or overbite, however, you really have to push yourself to wear the rubber bands. The doctors will not force you or push you enough, so it is a lot of self-​motivation. Thumbs up from me!

I had braces put on in April of 2013 and Dr. Yao and his team have been fabulous!
They even had a special that I think is still going on right now where you get a free NEW 16GB iPad 4 the day your braces get put on! I came here to get a second price quote on braces because the first place that I went to wanted to charge me a price that I thought was much too high. A friend had referred me to Braces for Pretty Faces so I decided to give them a try and they not only provided me with a much better price (approximately six months less than the initial orthodontist quoted) but an iPad to boot! Here, I was able to afford the «higher end» braces for about 2K less than my original quote.
Oddly enough, it never occurred to me to shop around for different pricing from different orthodontists, but even if you do not decide to use Braces for Pretty Faces for your treatment, I highly recommend that you take a month or two to research different orthodontists and get price quotes as well as treatment duration at a few different practices to see how they stack up against one another.
The day I had my braces put on I received a call from Dr. Yao personally that afternoon to check in on me and see how I was doing/​feeling with my new braces so far and if everything was OK. A VERY nice touch that helped to solidify that my decision to go with Braces for Pretty Faces was the right one indeed!
Thank you Braces for Pretty Faces!

This review is for the entire treatment of about 2 years, not just a consultation.
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Summary: Push on jaw surgery; Didn’t treat a rotated tooth correctly; Eventually brush patient off if treatment drags on; horrible attitude by the cashier a.k.a «office manager»
I decided to do my invisalign treatment with Dr. Yao because he seemed more professional and reliable than the 1^st ortho I consulted with. I should have looked further.
Firstly, if he thinks you need a jaw surgery, he will keep on pushing for that. And his reason was that he is a perfectionist. Although I declined, he kept on nagged about jaw surgery at every visit for the entire first year.
Secondly, as also mentioned in many reviews here the OFFICE MANAGER who basically collects money was extremely impatient, rude and unprofessional. I had to deal with her several times in person or over the phone regarding insurance, payment, and FSA. I remember when I more than 2 questions about the $ 5000+ I was about to pay, she just told me she’s busy and I don’t need to know the details. If she’s no longer at the office then Dr. Yao made one good decision there, but I won’t know.
Thirdly, I have one odd tooth and after a whole set of invisalign, that tooth still looked no where close to be aligned with other ones. So I asked for more braces. At the end of the second sets. The tooth was still a bit off. And the adjacent teeth will try to push it all the way back if I’m not wearing retainer for even half a day. I was still not happy, but Dr. Yao’s response was that. It’s ok to be a little off. No it’s NOT OK. My dentist or my parents could tell that teeth is off and though my invisalign is not complete. Also according to my dentist, that odd tooth is ACTUALLY ROTATED! However Dr. Yao DIDN’T TRY TO ROTATE IT BACK and just pushed it out! Eventually after 2 years of visits, I can definitely tell that Dr. Yao is spread so thin that he is just trying to brush me off. After almost 2 years dealing with all these, I’m tired too so I signed the end of the treatment.
P.S: be aware of his ad email spams, too. I kept it subscribed for a while, but it didn’t show anything useful for many months so I unsubscribed it.

After several consults with Dr. Yao and his Office Manager, Rebecca. I decided to get braces as an adult and undergo corrective jaw surgery. Dr. Yao and his staff were excellent. They explained the whole process in detail, were priced fairly and were a great support through the whole ordeal.
As a business professional it was a difficult decision to get braces. However, I am extremely pleased with the outcome. My teeth look great. I feel more confident and am no longer struggling with tension headaches from TMJ.
Highly recommend!

2.5 stars in 2012 and suddenly 4 stars in 2015? Definitely fake reviews or he bribed some patients. or Unilocal.
I was a patient almost a decade ago. Dr. Yao and his office manager are horrible. Reading the reviews below shows they have not changed one bit. I got metal braces in my teens. paid about 5k at that time. So what makes him such a money hungry, uncaring, patronizing orthodontist? After 2 years, he said it was time to take my braces off. My mom and I expressed that we felt my teeth didn’t improve like how we expected. He became very rude and condescending and told us that all his patients had a two year timeline. If we wanted to have my braces on for longer, we would have to pay per visit after that. Of course he didnt tell us this when we paid him upfront. THERE SHOULD NOT BE A STRICT GENERAL TIMELINE FOR ALL PATIENTS. Everyone is different and it should be a case by case basis. We did not want to pay anymore so we agreed to have the braces taken off.
1 year later I needed new retainers. He told me it was going to be $ 600 for both top and bottom!!! I wouldn’t have needed new retainers if he had given patients the metal kind, but instead he gave the clear invisalign kind. When they did the molding for my retainers and gave me the retainers, I told the assistant that I wanted the metal kind. not the plastic and she replied, «we give everyone the plastic… the metal retainers are more expensive.» what a cheapo when I paid over 5k…
Now fast forward almost 10 years later… I didn’t wear my retainers and now will need braces again. My fault :(but now that I work full time and am not the little teen that Dr. Yao took advantage of… I am going to take my 4k else where and am never going back to that condescending con artist. He gives orthodontists a bad name. Your bad Dr. Yao, I would have given you another 4K worth of business had you been a good and caring orthodontist!