Cal West Insulation Company

We hired Frank to insulate our home. The day he came was crazy hot and his brother/​coworker had flaked on him so he had to do the job alone. He worked all day and left at 8:00pm, leaving one (small) wall not insulated.
When he was getting ready to leave he agreed to come back early the next week to finish the wall (he had another job the next day) and we agreed. He also added that he had miscalculated the number of bags of insulation he’d need to complete our house and that he’d used 2 additional bags at an added cost of $ 200. My husband pointed out that this was his error (later in the same conversation Frank had let slip that he had actually «extra insulated» the walls to ~R17 instead of the quoted R13) but that we would split the cost with him.
Frank then asked if we would be able to pay him that night. Regrettfully my husband agreed to this. Frank had worked hard, we felt bad that it was so hot, we really had no problem with his work (except the «mis-​estimate» which was really his fault for over insualting). MInd you, I had served him cokes and made him iced espresso throughout the afternoon…
Two weeks pass, and no word from Frank. So we contact him and he agrees to come out the following week to do the final wall. This is a tiny wall, with french doors. MAYBE 90 minutes of work — including hauling the machine into our back yard. Frank is two hours late and then announces that he’s only checking to see if the wall is insulated, not actually doing the work that day.
Great. Appt made the next Tuesday afternoon to finish the work. He’ll call when he’s on his way. Tuesday we text him to remind him to call us first. Frank’s response (at noon) «Sorry. Have to reschedule to Thursday morning at 9». We’d already had the conversation that mornings dont work as we have jobs and we need to be home. We let him know that Thursday doesnt work. Give him some options over the next two afternoons. Let him know our house is being painted THAT Friday. No response. A zillion phone attempts (to a number that he doesnt answer and has a full voicemail box) nand texts. Still no response. Finally a text reminding him that he cashed our check but had not completed the job. No response. FINAL text warns that if the job is not completed before painters come on Friday morning then we’re taking his to small claims court. Its Thursday pm. Still no word from Frank (and he didnt show up for the proposed 10am appt this morning).
Lesson learned. BUt please do NOT use him, Wish I’d read the Unilocal reviews before we hired him. We are not the person person he has «mis-​quoted» nor the first client he has flaked on. Cal West Insulation and Frank are not trustworthy. Spread the word!

Over promised, under deliver. I’ve contract Frank to do my walls and ceiling for blown in insulation. He said he will get me under my budget, as I know material is fairly inexpensive. Well, that didn’t do so well. He showed up at 10am the first day after he promised to be by at 7. He did the walls and then said that the material is too much to do the ceiling so he will have to charge me more. Hmmm. Material is fairly inexpensive so everything is pretty much labor. I told him he needs to be in budget or we can’t continue. The next day he came back to work the ceiling but this time he came at 2pm when again promised 7am. He walked in the door and demanded that the cost will be higher. He is very unprofessional with his time management and have excuses for why he was late. I had enough of the BS n paid for the work performed and did the rest of the work myself. It actually only cost me 20% of the fee that he wanted to charge me. Should have done it myself in the first place. But if he didn’t pissed me off, I wouldnt have done it myself as I don’t have time for it. Do not recommend.