Cartelligent

My expectations were high. I wanted nothing to do with a dealership. Worked with Brian. Easy easy easy! Showed up, signed few papers, wrote a check, got keys, drove off.
Came back another day to get lesson regarding operation car. Billy took an over an hour to show me everything. Very patient man. Basically, cars are computers now. :)
Highly professional transaction. I can’t imagine any busy individual would want to buy a new car any other way.

These guys work hard to get u a Gud deal but try to do ur homework first and see wats the best deal U can get on ur own. Otherwise if u have no time then go to Em.

Thanks for the excellent service locating a hard-​to-​find vehicle and completing the process in a matter of days! Three cheers to Don, Billy, and Harold. Don found the right car rapidly, like magic. Billy kindly picked me up from the train station closest to their offices and patiently walked me through the car’s features, making sure everything was as I wanted. Harold efficiently presented the paperwork and answered more of my questions. All were professional, friendly, and nice. I work with many people who recommend Cartelligent. I see why!

Bought an e Golf from them and unfortunately the software was not updated properly so when I took it home to charge it, it wouldn’t charge. The car was not drivable! I bought a brick. I tried to contact my broker (Don) to resolve the problem. At first, he was available to help but soon lost interest and stopped returning my repeated phonecalls for advice. The car was eventually fixed at the dealer and I was treated with more attention.
The lack of returned phonecalls once I had a problem spoke volumes. I lost a lot of sleep but learned a valuable lesson.
Don’t buy from Cartelligent.

These Guys are great and work real hard to find you the car you want, at the best deal possible, in the most efficient way. Great for busy people!

Best car buying experience I’ve had by far. Way easier than Costco and saved a lot of stress. End to end process was less than a week. All digital processing and the pickup was personal, thorough, and quick. They even went above and beyond by securing my carpool lane access stickers in advance. No waiting for the DMV for me! Sweet.

Top notch service. Second time I used their service and not the last one. After Harvey, Don is my new man. He really understood my needs and customize the solution for what I needed. The process is so easy:
— Go test drive few cars that you like and settle on one
— As soon as you know which car you want give them your top 3 choices for colors, option, etc.
— Tell them your budget and they will work with you to get the best deal (be reasonable of course, don’t expect a Ferrari for $ 100/​month).
— Then they’ll let you know when to go pick up your car. The paper work takes only 25 minutes and you are gone with your car.
I experienced the dealership nightmare before and I would never deal with a dealership again. I hate their stupid game: «Let me ask my manager to see if we can get you a deal». This was the old way.
Cartelligent is the new way.
I have recommended them before and will continue to do so.

I loathe the car-​buying experience, hate might even be a better word. This was the first time I used a car broker, and I am SO THRILLED WITH MY EXPERIENCE I HAVE TO TYPE IN CAPS!!! Hilary Lucas was my contact person out of Danville, she is absolutely stellar — responsive, personable, helpful, knowledgeable, the whole package! I live down in the San Jose area, so she connected me with Don and Billy to complete the car exchange and they are equally stellar. The whole Cartelligent team went above and beyond to help us — in every instance possible.
We are a young growing family with a baby at home, and Billy even offered to bring my new car to my house when I didn’t have a ride in to get it!
I am super excited to buy our next car (albeit in twenty years) but I know I will be in good hands with the Cartelligent team.

My wife and I were looking to purchase a 2015 Subaru Outback. We started out visiting the dealership, but they were not able to locate the color and trim we wanted. They continued to push us to order one, but that was about an 8-​week lead time.
I called Cartelligent and spoke with Harold about the situation. He was great and explained a bit more about how dealerships work (and don’t work) with each other. He said the car is probably out there, but sometimes competing dealerships might not want to help each other out. Low and behold, Harold found an inbound Outback that matched our request down to the splash guards. On top of finding the car we wanted, Cartelligent negotiated an unbeatable price.
If you are looking for great help with your next car (and a great deal), definitely give Cartelligent a call.

For a customer service oriented company that markets itself as making car buying easy and pleasant, I was disappointed. I felt like i got the run around like I would get at a dealership.
I purchased a new car through Cartelligent and they were going to take my old car as a trade-​in. The price on the new car was fine, but I felt that i could have gotten as good a price by going to a dealer myself. I wanted to buy thru Cartelligent for the convenience they offered, including making it easy to trade in my used car.
I made an appointment to pick up my new car and have them inspect my old car and tell me what they would give me for it. When I arrived, the person who does the trade-​in valuation work was not there and would not be back for several hours. This felt like a bait and swtich, especially as I made an appointment to see them to evaluate the used car. It has now been 4 days and i still don’t have an answer on the old car, which I had to leave with them. At this point, the hassle in driving out to go pick up the old car will be significant. As the trade-​in weighs in on the economics of the deal, I don’t feel I’ve been treated well from a price perspective and certainly feel that the service has been poor.

The Cartelligent team helped me end my lease early with Volvo and negotiate a great deal on a new Mazda 3 2014 hatchback. The team members are very professional and congenial and the process went incredibly smoothly, quickly and efficiently, just as I’d hoped it would.
In less than two months of lease ownership, the new Mazda had two VERY serious mechanical failures that were outside the control of Cartelligent that jeopardized the life of my son and me.
After the second nearly fatal incident, I contacted Cartelligent to let them know I had lost confidence in the safety and reliability of the car and demanded that it be replaced.
New car owners rightly expect a car that is safe and dependable and it was clear that the vehicle was problematic and unsafe from the get-​go. The Cartelligent team worked with me and contacted the dealership from where they had initially procured the car as well as with various other auto industry entities to find a solution. With their support and deep industry contacts, they helped to successfully encourage the dealership to replace the car — no easy feat.
I commend Cartelligent’s efforts in working with me throughout this traumatic experience to get resolution. They also arranged to have the car delivered to my home, which was an added and welcome touch. I highly recommend their services.

I had a really good experience buying a new car from Don and Billy at Cartelligent. I went in knowing which car I wanted. They found exactly that. Within a few days I was a proud new Jeep owner. I went to two dealerships looking for a jeep. None of the sales men took me seriously. It was really frustrating. They were pushy. I found they even lied to me. They tried to sell me a jeep that was already sold. No pressure with Cartelligent!!! Paperwork was so fast and easy. There is no other way to purchase a vehicle. I will definitely refer the San Jose branch. Thank you again Don and Billy for making my car buying experience easy!

EXCEPTIONAL Service. Not sure why anyone wouldn’t use this service to buy a vehicle, they save you all of the hassle of car buying.

I tried using these guys in the past, but I did not get the best deal from them. I actually got the best deal by going into a dealership, telling them my quote from Cartelligent and they beat it by a long shot! By a long shot I mean about 5% better on the MSRP and about 15% better on the lease payment all else being equal.
They give you the impression they will get you the «best» deal but, they will not. They make money off your fee and a kickback from the dealership. I would not use these guys again.
Really, it’s a play on those people who just want a car and don’t really care about the price so long as they don’t have to get involved with the dealership.

If you want to make buying a car easy and pleasant (not kidding!), call Cartelligent. Dwight listened to what I wanted, used his connections to set up a test drive, found me the car of my dreams (the only one in the Western U.S. in the colors I wanted!), then called me up and said «Come and get it!» I had the car in less than a week. I went to Cartelligent, signed the papers, and off I drove. And with his savvy negotiations and connections, I paid less than I would at a dealership. Wonderful experience.
I hate buying from dealerships and will never do so again. At Cartelligent I was treated with respect and great customer service (even though I am «just a woman…»).
Thanks, Dwight!

OK, so I only Unilocal when I have an extraordinary experience. And dealing with these guys at Cartelligent in San Jose was extraordinary. First, they’re a bunch of nice guys — that’s one thing. Then, they’re GREAT at what they do. At first I was thinking, «how can they possibly know all the details (or even MOST of them) for so many different cars?» But, folks, they do. They are knowledgeable, helpful, NOT pushy, and simply good at what they do. They under-​promised and over-​delivered!
This was my first purchase through Cartelligent. Don Horrigan handled my transaction front-​to-​back, and It was seamless. My wife and I were torn between a few cars, and were not completely sure which one to pursue. Don asked for me to answer a few simple questions about what the car was needed for — simple stuff — then we narrowed our choices down. Don then told us to go to the websites of the manufacturers and pick out the packages and options that we wanted — so we built a few out, printed them and gave them to Don, and he took it from there and kept me posted. I made our choice, and they went to work on finding the car and pricing it out… we got a better deal than we possibly could have at a Dealership!
Billy Moore did a lot of the legwork as well, and is generally an all-​around helpful, knowledgeable nice guy. He delivered the car with white-​glove service, Christmas Eve, and helped for me to make it a surprise on Christmas morning, big red bow and everything! Now how can’t you call that extraordinary? It was awesome. The best Christmas ever! Thank you, Billy, for making it so special!
I have NO IDEA why anyone would EVER go to a dealership again — sorry, car dealership salespersons of the world, but I think that this is the only and best way to buy a car! I got a GREAT deal, no hidden crap, no haggling, no «let me talk to my manager» (yuck), delivered on time, simple… these guys are my people, period. I could be a walking, talking commercial for these guys. I would be if they did that stuff!
Thank you Don, Billy, and the entire Cartelligent team for the best car buying experience of my entire life!

Great customer service provided by Dwight and the Cartelligent team! I had an easy, painless process when purchasing my new car. Definitely beats the hassle of going to the dealership.
The team was able to find me a better loan rate than what I had already lined up, saving me even more money in addition to the great price they negotiated with the dealer.
Pick up was simple enough, paper work for about 10 minutes then a walk through of my new car. This is what the car buying experience should be, not the tired old sales process at the dealership!

Cartelligent is the best !! I filled out the contact form on
and soon Dwight called me back. After a great conversation, Dwight and his team were off looking for just what I wanted: A 2013 Honda CR-​V EX-​L AWD White with Beige leather interior. After a couple of days, it was clear that there just weren’t any cars with this particular combo on the West Coast … but wait!
Dwight found me a 2014 Honda CR-​V EX-​L AWD White with Beige leather interior for about what I was expecting to pay for a 2013!
Doing the paperwork at their office was pleasant and painless. Dwight’s colleague Billy was very knowledgeable about my new car and explained all the features to us.
I drove my new CR-​V away from their office knowing that I just had my best car buying experience ever!
I’ve purchased a lot of cars over the years, and the hassle of going into auto dealerships and putting up with their nonsense made buying a new car seem like a real drag. Dwight and Cartelligent have turned that all around for me.
When you are serious about buying a new vehicle and want that experience to be a real pleasure, Cartelligent is the place to go!

No surprise here due to the numerous other stellar reviews, but these guys are totally awesome. You’ll never go back to those sleazy dealerships again once you purchase a car from Cartelligent!
The staff was great to work with. They located the exact vehicle we wanted through one of their partner dealerships, and the car was ready for pick up at their San Jose office in just a matter of days!
It almost seems too good to be true– but it’s not. The paperwork took less than 15 minutes and they gave us a short tour of our new car. We were out of there in less than an hour with our shiny new ride!
To top everything off, they got us an unbelievably good deal on the car, making their fee completely worth it.
They’ll even help sell your old vehicle for a great price with another small fee!
You have to give Cartelligent a call if you are in the market for a new vehicle. You’ll be amazed with their service and never want to go through the painful dealership process again.

This really is the only way to buy a car! I just purchased a car through Don at the San Jose office. I decided on a whim that I wanted to lease a Prius and had used Cartelligent before so I sent them an email. I received an answer within minutes and was on the phone with Don a couple of minutes after that.
After outlining what I wanted, the Cartelligent team went to work. Within a few hours they found the exact car that I was looking for at an amazing price! It took only 6 hours from me reaching out to them to them finding my car. Amazing!
I could not recommend this service enough to anyone looking to buy a car. It can be so frustrating, or it can be easier than a trip to the grocery store by using this service… really.
When I stopped by the San Jose office to pick up my car, it was waiting for me on the platform out front. I signed paperwork (10 minutes), got a tour of the features and I was on my way.
Thanks, Don for the amazing experience!