Chase Bank

5 starts if you have a drive thru bank– hands down! No issues, plenty of drive thru space to pull in and out. If you are in a hurry or have small kiddos in the background, drive thru is perfect. Come to this Chase! Plus, you are not too far from the freeway (680).

Understaffed location. It’s 530pm on a Wednesday and I see 12 people in line behind me with only 2 tellers. I came here to make a deposit and withdraw coins and it took almost 40 min. The lady in front of me was joking all the cashiers quit. I wouldn’t doubt that, please get more tellers! Wells Fargo down the street has at least 6 tellers at any given time.

Dont ever bank with chase they closed my account with out me knowing anything and i coulndnt even pull my money out. Fuck them

Timmy Pham help me set up my saving account. He explain to me how the saving work and detail on Chase. He also offer credit card but I already have capital one. Thanks for the great service.
Hien Phan

I had recently moved and I usually go to the chase on curtner or the one in almaden but this was really close. The line moved really fast and I received great help and service.

I’ve been to this Chase a number of times because I tagged along with my fiancé.
Parking is always super easy and this establishment is super welcoming.
Upon arriving, there is always someone to greet you with a «hello» or a smile.
The good stuff doesn’t stop there. I don’t know if we were just lucky whenever we make our visits here but there is NEVER EVER EVER a line.
We are always able to walk right up to a teller and have our transaction handled very quickly. I welcome and appreciate that «in and out» kind of service. The employees are always attentive and seem to enjoy what they do. TWO THUMBS UP for the BERRYESSA LOCATION.
The awesome visits here made it a no brained for me. I knew I wanted to bank with chase. No more long lines and dealing with frumpy employees who seemed to hate their job at BOA.
I withdrew all my money, closed my accounts, and walked next door to deposit money into my newly opened bank account with chase. What a wonderful feeling.

This is one bank I really do enjoy coming to.
They always have some kind of promotions that ends up putting more money into my pockets! Can’t go wrong with that.
Very clean place and the service has always been exceptional. Sometimes the lines can get a little long, but overall it’s fine.
Chase is a great bank to have and I suggest coming to visit this one as the service is impeccable for such a small place.

I opened a checking account in this location and got a notice to cancel the checking account in the mail within 10 days. WTF? I oped a checking account here with the promotional credit of $ 150 but the big Chase don’t want to pay me and forced an account cancellation my account without a reason, and took my $ 150 away, they are so cheap! It is total BS. Don’t go there again. I also applied for an mortgage for my new house here, but the Mortgage Loan officer is very weird and mean. Yell at me saying I need to pay whatever the cost it will take. Of cause I end up run away I have no business with her. so I highly recommend anyone don’t do business at this bank.

Props to Peter Nguyen for helping me out today. He was able to have all my questions answered and he was professional and friendly to work with.

dont use chase… credit or open an acct
they closed our credit cards for no reason
.we have never been late on our payments since we opened our acct in 2001. they did me wrong. i rec wells fargo… the are great

I only use the ATMS at this bank. I haven’t been inside since they had the double doors with the metal detector. I prefer that over the people behind the glass.

Most friendy people ever. Helped me right away. Opened my account FAST! Open Saturday til 4pm Even served free coffee for guests. Happy so far :)

Drive up ATM. Done deal.

I absolutely love going to this bank! Excellent customer service. Friendly smiles, friendly staff. Highly recommended.

Friendly service. There are 4 ATM’s now if you count the drive through. That is always a nice perk.

Awesome… Convenient with lots of ATMs

I came to Chase in the early morning to make a quick transaction. It’s great in the morning because you don’t have to compete with the traffic from Safeway and other nearby stores.

ProTip: There is an often unused drive up ATM towards the East of the bank (toward the hills). I often walk up to it as no one is using it!
Lots of ATMs outside. Friendly staff and clean interior if you do decide to go inside. They added an additional 2 ATMs outside recently which really helped.
Always got good service from this bank back when it was a WaMu. They are often willing to take off overdraft fees and work with you as much as possible.

It is a bank, they want your money without you having to get to it. However this bank is a bit different, they do allow you to get your money out with the ATM’s that are in a very secure and lit up area of the bank.
This Chase does make it easy to get inside and do business with them, and for the most part all the staff is friendly.

I love the new look. Very clean open. The new design helps give customers more privacy. The security doors are gone now and the side door by the ATM’s are open. The customer service is great, they are always willing to always help you. They also have very many employees that speak different languages, which is a plus for customers.