My entire family and I have been going to Dr. Yuan for over 30 years now. He is very thorough, knowledgeable, and attentive. Highly recommend him!
Martin X.
Évaluation du lieu : 1 San Jose, CA
If only there is a MINUS five stars. Ironically, it says«by appointment only». I made my appointment today at 4:30. I got there, filled out the form. The front desk measured my height, weight, then ask me to collect a urine sample. OK. That was fine. Now that I’m recalling the sequence of events. She wasn’t even a nurse or anything. Red flag. Then she told me to sit down and wait. While I was waiting in another room. I could hear the doctor answering the phone, 2 – 3 times. I knew it was the doctor because he said his name after picking it up. So I had no idea he was with a patient or whatever that was happening. At almost 5, I went to ask, front desk said once the doctor is done with that. Again, I wasn’t sure it was a patient or whatever. I guess it was clear to them. At 5:15. I went back to the front desk and said, I don’t know what’s going on here, my appointment was at 4:30, I’m using my sick time from work, I can’t just keep waiting here. She’s like, do you want to reschedule? Of course, after driving there in traffic for half an hour and waited meaninglessly for another half an hour. I want to try doing this again some other time. There was another older lady at the front desk, she’s like come, come in. So I finally see the doctor. I obviously want to complain to him. He didn’t even apologize when he started talking. He said very sarcastically«your time is so important», and there’s no way he could have known how much longer it was delayed and was kind enough to come to reassure me. Then he said, if you go to an emergency room, you wait for four hours. I finally came to my senses, I said, you know what, don’t bother. I asked back my forms from the front desk and left. I have been to other doctor’s offices and clinics. There has been delay and conflict of schedule by mistake. No other doctors have handled the situation so terribly and unprofessionally. Last remark: stay away, «run for your life, people!»
Theresa C.
Évaluation du lieu : 5 San Jose, CA
Dr. Yuan is absolutely wonderful. You leave his office all warm and fuzzy because you finally meet a doctor that truly cares about his patients. He is an adorable old asian man that listens to you and really wants to help you in any way possible. His office staff is really friendly as well. I highly recommend him to anyone.
Christine L.
Évaluation du lieu : 5 San Jose, CA
Dr. Yuan has been my doctor for over 25 years. He has cared and helped me to recover from some serious illnesses. He is very special. I would guess there are very few people like him. He has many elderly patients from the Chinese an Japanese community who are on fixed income. He has a sliding scale to make it affordable for them. He showed me some checks from Medicare that were less than $ 0.10. It was rediculous. He said that despite this he cares for each the same as he would patients with full private health insurance. As James noted, he has incredble beside manners. He cares.
James R.
Évaluation du lieu : 4 San Jose, CA
Dr. Yuan is a competent doctor with great bedside manner. He listens better than other doctors, and has common sense when dealing with medical issues. There’s usually a 30– to 45-minute wait when you arrive on time for your appointment(minus one star), but that’s because he doesn’t rush his patients like so many doctors do. Speaks Mandarin, Japanese and English. His office is homey; indeed it is a converted house. Competent support staff also.