Curbside

I love the idea of this service, although I wonder how it differs from in-​store pickup aside from getting to drive up and get your items. Also, I haven’t compared it to google shopping express, which I’ve heard rave reviews about.
I’ve used it successfully once and it was good (very much appreciated the $ 10 discount), but it took too long to enter my order, I easily could have parked and done my own shopping in that time frame. I tried again last night to order some storage containers to pick up, but I ended up canceling my order b/​c I got a text saying that my order wouldn’t be completed and also b/​c they didn’t have all of the in-​stock containers listed so I would have to go inside of the store to pick it up.
I think that this can be a great service, but right now it is incomplete and too hard to use.
Here are my suggestions for improvement:
1. Allow us to place orders via the web instead of just using the app. This is much much faster and should be less buggy. Also, it’s a little creepy the the app tracks your location to optimize services.
2. Have full integration with the store catalog and if possible the websites. Each time I’ve tried to use it there have been things that I know are in stock that they didn’t have.
3. Fix up the app to make it less buggy and easier to use. It should start with having you select a store and THEN search through the catalog by default. Instead it starts with searching ALL nearby stores, which is a little weird. I understand this is good for finding a particular item, but this shouldn’t be the default.
I’m giving this 3 stars instead of 2 b/​c I like the idea, it has been reliable, and I’m hoping for the potential.

I am using Curbside for the first time today and I am loving it a lot. I save money from using this service. I don’t need to spend the regular price when I can use coupon for Curbside and save 10 $ for 20 $ purchase. Awesome!!! I just pick up my items and they are new and in great condition. I also love their little blue cute tote bag…
I am going to use Curbside from now on…
Love it!!!

I absolutely love using Curbside. I dont have to deal with parking or waiting in line! My order was ready for pick-​up in less than an hour and when I pulled up the curbside associate was waiting for me with my order. Complete timesaver!