CVS pharmacy

Seriously, must all CVS only have 4 people on staff during a shift. But the lay out here is really confusing as I always have trouble finding something. Staff here always seem to be in a bad mood. I only come here as a last resort.

This review is for CVS store manager Sheila. We needed to have passport photos taken. I approached Sheila and asked her to help us with passport pictures. She gave us the heads-​up «I will be honest with you, I don’t have a lot of time for you». Excuse me, I am a customer, asking for customer service within normal business hours and you don’t have enough time for me!!! Sheila became very irritated as she did not know how to use a photo machine. She was hysterically tapping on the screen getting error messages. We felt she would explode with anger and decided to leave. I also gave her a feedback on her customer service, on which she replied with a fake smile «Have a nice day!» We left and had our passport pictures taken in another CVS pharmacy. Suggestions to the CVS management: don’t hire store managers who generally hate customers!

This review is for Sue, the cashier. She is very rude. This older gentleman had to be in his late 80’s and she was irritated with him for not knowing how to enter in his phone number on the credit card machine. Every time I go to cvs they ask for my number and put it in for me. I’ve never even done a Unilocal review before, but she made me so angry. Have some respect Sue.

I should write this, but I will because I love this cvs! Even though it’s in a dead shopping center, it’s my favorite cvs ever! The customer service is on point! Shout out to luis! I love that guy! He always takes good care of me, even though I use coupons. The store is mostly stocked with what I needed.

I have to say I am never going back into this CVS again and avoiding all others because of how I was treated by the pharmacist! Rude! Accusatory! Didn’t know what she was talking about or how to express it! Beyond that, this store is under stocked, expired items on shelves, and just an overall feeling of uncleanliness. Avoid this store!

I’ve been going to this pharmacy for about four years and I’ve found that the staff there really know what they’re doing. I’ve never really had a problem when filling prescriptions and the staff are very knowledgeable and friendly. I’ve worked in the industry for a while now and know that most of the other people on here giving low scores to the pharmacy are trying to get controlled medications early, which this pharmacy doesn’t do. I suppose if you’re looking to get your vicodin, norco or percocet early, this might not be the place to go. For everything else, this pharmacy is amazing.

I have lived very close to this store for over 20 years and shopped there regularly for all of that time. The general store staff is wonderful. The pharmacy, however, has become a nightmare over the last few years. I have one prescription that has been filled there for years. I logged into the CVS computer system for a refill that it stated should have been ready on April 11^th (was last picked up March 12). The pharmacist called me to tell me that, even though the computer showed that it was last filled March 12^th AND my doctor has sent in a prescription for a refill, they had decided that they don’t want to fill it until the 14^th. They said that their computer system is unreliable and that they can choose to override any prescription that they want. Apparently their records show it was last filled two days later than the computer. The pharmacist then seemed to insinuate I was taking up to 4 times the prescribed dose because I requested the prescription on the date it said it would be available online. She quickly back-​tracked and said I misunderstood when she figured out her math made absolutely no sense.
Shop here but don’t go to the pharmacy.

I am moving my prescritpions to another CVS. They are always out of stock of the medication I fill every month for my son. I was told I could call in a few days in advance and make sure they order it so I would be available. when I can in to fill it. (Generic Concerta)
But today I got a man on the phone and he treated me like a criminal told me I would «have troubles if I bounced my prescription around» and not at all interested in customer service.
They think it is acceptable that I should have to make 2 trips into the pharmacy each month to fill this prescription: 1. To show it to them, so they can order pills, then a second trip into pick it up. I am working full time and this would be a burden.
I went to another CVS today in Los Gatos, they had it in stock and filled it. Done.
I sure miss Samaratian Pharmacy!

Love this store go hear everyday right next to my house very friendly people always happy to help love this cvs!

If anyone has severe pain issues and has a written valid prescription for pain medication do not count on this pharmacy. Last month they were out of my medication. This month when I called to see if my medication was in stock the female pharmacist said yes it is in stock but you cannot have it until tomorrow. I looked at my old bottle and it was 29 days. I needed shampoo and allergy over the counter pills and many items so I decided to forget this pharmacy. The pharmacist accused me of trying to get my meds early .I know I could have gone anywhere else and 29 days would be acceptable. I had four pills left so I was not out of pills but why should I make two trips and wait when it was legal and there was no need for that woman to be so rude and nasty to me. The more I thought of it the angrier I got. I decided not to shop there any more. I said I could drive there and prove I was not taking too much. My ortho specialist would NOT have written my prescription and I had seen him today. This was hydrocodone not morphine. This was about a power trip.
This store does not stand a chance to succeed with this woman and her rotten attitude. I surely do not need to take that kind of treatment. I can understand why Walgreens is so busy. I sure do miss Longs. I won’t be back and I hope they stop sending me their e mails.

Overpriced, dirty bathroom, and half the time only one person is working the front and there is a long line. Save urself some time and money and just go to target.

Pharmacy staff are super friendly and helpful! Maybe because it’s a smaller store, you get small-​town service!

I’m really more of a walgreens person i think. this store is big inside, but man, they just don’t seem to have much of anything. it’s weird! snacks are super limited. medications same way. i have trouble finding what i need there. they used to have a great cosmetics department when it was longs. now it’s a bummer. total ghost town feel.
line is hit and miss. they usually only have one checker, so if there’s a couple people in the store, you’re waiting awhile.
pharmacy: again, there can be a wait. but in general, the pharmacy staff is good. they’re nice, and helpful. i went in trying to pick an allergy med, and the pharmacist came right out to help me figure it out quickly. appreciated that!
parking is plentiful.

Went to get drano, one cashier long line. I think only 2 people were working in the whole store. The cashier also had a bad attitude and was not very helpful. If it wasn’t so close, I would not go there.

This is not a bad place, the employees are friendly and the will help you find something you need. I did find somethings that I was looking for, and somethings I did not need but wanted too.
So overall this CVS is a good place to get what is needed.

Excellent customer service. They sometimes let you combine coupons and always try to get you the best deal. Once, I was looking at some t-​shirts, and the manager let me have 5 for $ 10 instead of the advertised price of 4 for $ 10.

The pharmacy staff is AWESOME at this CVS Pharmacy on Camden near Kooser. Their customer services is GREAT! They called me and went through EVERY one of my perscriptions to make sure that they had them all after moving them from Walgreens. I loved Walgreens on Blossom Hill near Harwood but had to change because my insurance wouldn’t cover me at Walgreens any more. I was very hesitant to move so I had my doubts that anyone could match the care I had from the Walgreen Pharmacist’s. But WOW, have I been pleasantly surprised with the CVS Pharmacy on Camden near Kooser in San Jose. I decided to try to go to
and have my perscriptions sent to me via the mail. But that has been a disaster.
doesn’t communicate, they don’t send you the perscriptions, it takes FOREVER to get started with them and I’ve decided that it’s not worth the hassle to bother with
. I have already been out of one perscription for over two weeks WAITING for them. So, the bottom line is that I LOVE CVS at the Camden near Kooser store. Their customer service and follow up is AWESOME!

Review was created by mistake.