Rich is very good in communicating issues. Very prompt on email and gives you all the details about any issue. We’ve had him for over three years(we switched a couple of times before) and like his service a lot.
Stef S.
Évaluation du lieu : 5 San Jose, CA
I have been using D&R Pool Service for almost a year for our house we bought with a pool. It started out with a quote to fix a timer and then after procrastinating a few months our entire pump went out. So again I called Richard up and got another quote and thought to go ahead with both repairs. He directed me to a more efficient pump that had a built in timer and let me know I didn’t need the timer replaced with the new pump. Then after struggling for a 6 months to keep the pool clean and chemicals correct, I called again to get regular pool service. Now Richard takes care of everything for us and all we do is enjoy the pool. He has done excellent work on everything we have needed fixed(replace shorted out pool lights, replace pool pump, clean filters, repair tiles that came loose and other repairs as needed). Something I truly appreciate is that he lets you know all the options and then will also tell you what he would do if it were his pool for cost effectiveness. He does not try to get you to purchase unnecessary things. When you are looking for someone to do anything for your pool, I would highly recommend that you call Richard. He is exactly what you hope for: honest, dependable, skilled and, a really nice guy to top it off. If you have any questions he is really great at taking the time to talk with you!
John B.
Évaluation du lieu : 5 Newark, CA
I have used D&R Pool Company for about one year now. Our old pool service guy spoke little english which made it sometimes difficult. But now using D&R Pools, Rich is very friendly and has a can do attitude! Whenever I request something or have a question he is more then happy to give me his time. I love working with Rich because he is one of the most professional people I work with and I never have to worry about miscommunications and not willing to go the extra mile for me. It is a wonderful feeling to not have to worry about the job getting done!!! Thank You Rich!
Ivonne E.
Évaluation du lieu : 5 San Jose, CA
I continually refer D&R Pool Service to my clients and colleagues for pool maintenance and inspection services. As a Realtor, my clients look to me for trustworthy, earnest and reliable referrals. D&R Pools is a referral I give with confidence time and time again knowing full well my clients and colleagues alike will be satisfied with the professionalism and quality customer service they receive. There are not enough stars on this platform to acknowledge this stellar business.
Rebecca D.
Évaluation du lieu : 5 Munich, Germany
Rich provides amazing service. He is professional, has fare rates and will not take advantage of you. He is down to earth and easy to talk to which for me is important because positive customer service is what it’s all about in this field. I would highly recommend his services if you have a pool that needs maintenance of any kind.