Dawn O’Neal

We chose Dawn to sell our house in San Jose, and we would make the same choice again without a moment’s hesitation.
Going in, we knew that good communication skills would be critical, since we were already living 1,000 miles away. Dawn impressed us here from our very first meeting, when she took detailed notes of our discussion, and later the same day, wrote up and sent us those notes, completely unprompted. She maintained this high level of communication all the way through the close of escrow.
The house needed some repairs prior to going on the market. Because we were far away, Dawn handled finding contractors, getting bids and scheduling the work — as well as coordinating the painters, house cleaners and stager. It was surely like herding cats at times, but Dawn handled it with grace and skill.
We were lucky enough to get multiple offers on the house. Instead of just forwarding the offers and letting us sift through them, Dawn spent considerable time preparing a spreadsheet to compare the relevant aspects of each offer. This made it much easier to evaluate the offers and make a decision.
Once we were in contract, the deal hit a number of bumps — through no fault of Dawn’s; the buyer’s lender was a bit of a nightmare. Dawn guided us through these problems each time, clearly explaining our options and the impact of each. Then, right before closing, the buyer’s lender threw another ridiculous monkey wrench into the deal, which could’ve made the entire thing fall apart. Dawn went above and beyond to ensure not just that the deal closed (it did), but that all the paperwork was in place to protect us from any possible future disputes. Even after escrow closed, Dawn was still mopping up after the lender’s mess.
Shortly after the deal closed, Dawn provided us with an electronic version of every scrap of documentation associated with the transaction, all impeccably organized.
We would recommend Dawn to anyone without reservation.

We are extremely grateful to Dawn O’Neal for the help and professionalism she provided to us recently. We were in a difficult situation of needing to short sell some properties that we owned and the expert advice and service that Dawn provided was instrumental in getting buyers and getting the short sales approved by the loan institutions. She worked very hard on our behalf and at every step of the long arduous process, she kept us well informed and helped us to maintain a positive attitude. She proved extremely adept at navigating the seemingly endless road blocks and delaying tactics that our lenders kept coming up with.
I can wholeheartedly recommend her and her partner Thomas Binder. They are hardworking, ethical, extremely knowledgeable, and really really nice people. I would not hesitate to recommend Dawn to any of my friends or neighbors.

I have known Dawn O’Neal professionally for over 10 years now. I have to say that she is the most knowledgable, effective Real Estate Broker I have met. She puts her clients first and is extremely ethical.
She has over 20 years worth of experience and she has an impressive track record of closed transactions. You can’t go wrong with her as your agent.

Dawn O’Neal and Tom Binder were our agents when it came time to sell my family’s home. They were wonderful. They handled all the difficult tasks, paid close attention to every detail and were patient with a lot of questions from various family members. They are superb Realtors and super nice people. Without reservation I highly recommend them — I’d give them 100 stars if that were possible!