Donald Siao, MD

Hands down the best GP I’ve ever had. Coolest guy, understanding and sharp– Stanford educated for both undergrad and med school. You don’t do that without being a badass! Unique style that reminds me of almost a Hawaiian laid back bedside manner and a very human approach to patient care. He’s a one of a kind and they don’t make them like that anymore! :-)

The front desk people are getting better in picking up the phone and answering questions and concerns. I gave 4 stars because the waiting time is always 1 hour. It Never less, but can be more. You will waste a lot of time to go to here. That’s the only negative thing. The rest are pretty good.

I’ve been with Dr Siao for 15 years or so. He is awesome he gets five stars, however his staff is what made me give 3 here… I have been trying to make appointments for several months for my yearly exam, leaving messages with no return calls., just today I have a very nasty virus that is keeping my from working. Since this morning I have been calling and on some of these calls I left three messages, not one phone call back… And here it is almost 3pm. I would consider going to another doctor but I like Dr Siao a lot! Not sure if he has control over the staff there, but something needs to get done with these people. I drive from Milpitas to see him. Its becoming an issue reconsidering I’m a diabetic and need to see him regularly, very difficult to do when those people will not answer the phones or even return phones calls… Very disappointed… I’m sorry Dr Siao your great but your staff really needs to get their stuff together…

Dr Siao and his team are very professional. I always feel well taken care of and I trust him tremendously.
Its rare now a day to find a great doctor with good bedside manner and patience. most of the time I feel rushed and I cant even explain what is going on with some doctors, this is not the case with Dr Siao. Plus there is a pharmacy right inside, super convenience! over all wonderful doctor, friendly office staff = great patient care.

Call and call and call and call. I saw Dr. Siao once (waited for 45 mins in the room) and he was great. But following up to find out results of my lab was painful. Took three calls to get someone on the phone. Then when I needed to follow up on more items (which I am still trying to do) no one will answer the phone or return your voicemails.
For this much work just to communicate with someone it’s hard to justify going back.

Be prepared to call, and call, and call, and call. I’ve only met Dr. Siao once, and I’ve got no complaints about him other than he seemed like he was rushing through our appointment. Rather, this review is towards his office. Once seated in the medical office, not the lobby, I had to wait almost an hour. An hour. Is that normal? I had an appointment. I guess that didn’t help. As far as reaching them… goof luck. They are closed 12:30 — 2:30 weekdays. The time during most people’s lunch breaks. Today I called seven times. Not one answer. During their business hours. Thanks guys.

Dr. Siao is an amazing doctor! He isn’t even my doctor!
My Dad has been going to Dr. Siao for years, ever since I was a baby I think O — o
He truly cares about his patients, and he makes sure they are well taken care of.
If it wasn’t for Dr. Siao my amazing father may not be alive right now. I know my Dad is in great hands.

Dr. Siao is an excellent doctor. Even if you have not been to his office for awhile (I recently returned after a 15 month absence) he will remember you and specifics about your health. You may have to wait a little longer until he gets to your exam room, but that’s because he is busy giving another patient the time and attention they deserve – the same treatment you will receive. It is important to have a practitioner that you feel completely comfortable with and who you know will listen and sincerely care about anything you are bringing to his attention. That is Dr. Siao.

Reading the reviews, I was first skeptical to see Dr. Siao regarldess of the good reviews. I usually read reviews to get an idea of how something is, but let me tell you. Dr. Siao is like no other, you can tell him your symptoms and usually he will make a good diagnosis of what it is. If you are skeptical, he doesn’t hesitate to have you tested although he will tell you that it isn’t necessary but if it will help your anxiety he will gladly allow you to. He will follow up on the results and tell you the results. After being with Dr. Siao for about 2 years I believe, he knows how to heal and he’s the best of the best in San Jose.

Yesterday was my first meeting with Dr. Siao and I have to say his proactive approach was excellent! He made me feel very welcomed. I only had one other Dr. at Kaiser who I felt very comfortable with and had a great relationship with. I changed jobs and of course had to change insurances. Dr. Siao is just as good as my previous Dr. and so I think I found his brother. I would highly recommend him to anyone. I look forward to a long term relationship with him. He does have a open door policy via emails which also a plus!

I wasn’t feeling well and the Dr. Siao’s staff was able to squeeze me in for an appointment even though it was very short notice. The staffs here are all very nice and courteous and Dr. Siao himself is an excellent doctor. Highly recommended!

Dr. Saio has been my doctor for 24 years and he is just a Gods gift to the medical profession he is sincerely SUPER CAREING .Very understanding to your needs and if you need him he will help you even if he is very busy he is a doctor and a man with a HUGE HEART FOR HELPING PEOPLE AND THAT JUST DOSENT HAPPEN ANY MORE. Doctor Saio is the very best San Jose has to offer. He is just the very best I have ever encountered and I have not yet met a doctor whom even comes close to doctor Saio he is just an extreme very very Good doctor

Dr. Siao is an excellent internist and a wonderful person. He is truly a healer, and tries to spend as much time with patients as possible. His demeanor and bedside manner have allowed me to confide in him and trust him. I have never been able to fully be honest with a physician before Dr. Siao.
Because Dr. Siao is such a popular doctor, he has a lot of patients, so I often have to stay in the waiting room for up to an hour before I am seen. But, it is worth the wait. Dr Siao and his staff acknowledge this issue, and the office has been working very hard to streamline the waiting room wait times, and I commend them for addressing that problem.
I’ve referred 5 people to Dr. Siao already, and they all love him. I HIGHLY RECOMMEND DR. SIAO!

Dr. Siao is the most caring considerate Dr. He knows his stuff well, and I always feel safe in his hands. Ive never in my life had a doctor with such a perfect bedside manner… thank you Dr. Donald Siao for being wonderful and always making my life better when I see you.
Also the staff are the nicest staff I have ever encountered. Other Dr.offices need to take lessons from this staff…

This is for there office staff… it’s been soo much better now then it was a couple of years ago. Dr. Siao is my husbands doctor, which he is satisfied with. I am so glad they now answer their phones and are a little more pleasant.

Been seeing Dr. Siao for a couple years now. The office staff was HORRIBLE in the beginning, but changes have been made and the new staff are much better. The phone is answered every time I call now, whereas before it was a %10 chance. The doctor is great about returning after hours calls. He also doesn’t pass judgment and is open to listening to what you feel is going on, instead of the doctors that just tell you how your feeling or disregard your symptoms.
There are 2 reasons I didn’t give 5 stars, the first is the wait time to be seen when you have an appointment with the doctor. I have had to wait from 10 mins up to 45 mins before. The second is sometimes it is difficult to get prescription refills processed. Dr. Siao uses an online fax type of approval system which either has intermittent issues with getting the requests and approvals sent to the receiving party, or the Dr. just doesn’t review them as often as I would like. It takes a couple phone calls to the office sometimes to get my refill approved. I have even had a few times that I requested a refill and 3 – 4 days later I had to make desperate pleas to the office staff to get the approval to the pharmacy right away as I was out of my medication. They have always came through, but stressed me out a couple times.
All in all love Dr. Siao, like the new office staff. They all seem to have a genuine interest in helping the patients. The office staff has grown to know where the Doctor lacks and I am starting to see them filling those gaps as much as they can. I will be a patient for life.

Dr. Siao treats my immediate and extended family – from children to elderly. I had been seeing a specialist for a medical issue, but little action was being taken until Dr. Siao became involved. With Dr. Siao’s persistence to obtain a proper diagnosis, the problem has now been resolved.
On the other hand there is always a long wait, and it is sometimes difficult to get an appointment or a return call. There was a period of time that the staff was rude as others have stated here, but I have not encountered that for a few years.
Once I am actually seeing the Dr., my appointment never feels rushed, he remembers me and my health (one of the few doctors I feel, who sees me as a person and not a payment) and I get answers to my questions. He visits his patients in the hospital and even makes phone calls in the evening if needed. My experience with Dr. Siao himself is 5 star, my health would not be where it is today without him, but the way his office is ran makes this a 4 star rating.

While very warm and charming, did very little during my 2 kids physicals. Also got a friends’ child addicted to drugs… a little too eager to write perscriptions for whatever u want. Making an appointment over the phone? I finally had to get in my car and drive down to make one because no one returns calls except the doctor himself late in the evening. He is pretty good about calling you himself if you leave a message since his staff can’t seem to find the time to. This was about a year ago, so maybe some changes have been made, but doubtfully.

No problem with the doctor but the staff has to go. Extremely rude, unprofessional and try to get an appointment over the phone… go ahead… give it a try, no one EVER pics up the phone… EVER…
He was our family doctor for almost a year before we had enough. Not worth it unless ALL the staff goes… ALL of them!!! None of them are worth anything…

Been with the doc for several years. I’m glad he’s worked on associating the office with Stanford which makes lab work and other peripheral procedures convenient.
They’ve also recently renovated their office and integrated a pharmacy within. Makes it like a personalized Kaiser (pretty neat!)
The wait could be an hour past your appointment but they seem to be working on it. Not sure whether it’s the staff lining up appointments poorly or whether Dr Siao is just overbooked.
Dr Siao’s a great guy. Excellent people person. But I just can’t wait for an hour when arriving on time at the office, for something that’s called an «appointment».