Edible Arrangements

I’d like to say out of all edible arrangements this one has the best customer service. Sherri was so sweet. There happen to be an issue and instantly with no hesitation Sherri was there to help and fix the problem. I can’t thank her enough. I’ll definitely continue to pick this location every time.

Sherri u r da best!!! I was lookin for something healthy which my colleagues can both enjoy and indulge, I went to bundt cakes but didn’t like rich cakes so came here and lo and behold Sherri showed me the perfect healthy gift, chocolate dipped fruits, I was sold right there, ordered 3 boxes. My friend loveeeed it, can’t get enough of it, on top of that, staff is very friendly, service is fast and prices are fair. So New Years resolution? Eat healthy and indulge too, bye bye cheddar, thanxxxx Sherri i ll be back.

I decided to order a fruit basket to go along with the other gifts I bought my mom for Mother’s Day. I ordered online and the basket was ready for pick-​up within an hour. Don’t be fooled by the images on their website like I was though. The fruit basket was larger than I had anticipated for a small.
Customer service was so-​so. Can’t really say too much considering I didn’t have that much association with the employees. All I know is that when I came into the store, the lady at the register just looked at me and didn’t say anything until I stated my reason for being there. I think a smile or a simple «hello» would’ve sufficed as opposed to just being stared at.
As for the basket, the arrangement was nicely placed and I liked the addition of kale as the «leaves». Although to be completely honest, the basket was extremely underwhelming. Yeah I bought a small, and yeah I didn’t buy an extravagant fruit basket with chocolate-​dipped fruits or something; but, for the hefty price I paid I expected a little more of a wow factor. I don’t know, maybe I had too high of expectations.
As for the cost, the basket was originally $ 65 but I was able to get $ 6 off with a promo code I found online. Even for $ 59, the basket is still very pricey and in retrospect I should’ve spent that money on something more worthwhile.
Something to note was that according to the images online, the chocolate-​covered pineapple in my basket was supposed to have a white heart cut-​out with the word «mom» in pink on it. Unfortunately, mine did not. This bothered me somewhat because when I buy a product online, I expect it to come out looking the same as how it was advertised.
Overall, would I buy another Edible Arrangement? Most likely not. Did the product meet my expectations? Not so much. Was the product worth its price? Nahh. My advice to everyone else would be to make your own fruit basket at a wayyyyy cheaper price or buy something else.

Amazing!
Chari, the manager, is so generous and welcoming.
The 2 fruit baskets they prepared for us were gorgeous and delicious! Come by and support this store! What a healthy treat!

Went in and specifically order a strawberry box displayed in the cooler. They said that they would bring inside and wrap it. I ended up with a totally different box which the strawberries were tiny and ugly.

If i could leave zero stars i would. Paid for my delivery at 11am and it was delivered at almost 8pm even after i specified i needed it delivered by 3pm. Called 3 different times, and every time was promised a different time. Horrible customer service.

Save yourself the embarassment and send flowers. Good Luck!

I like their customer service. Chary, the lady who works there was very helpful. She helped me to get a delicious fruit basket for my wife’s birthday and she loved it. I recommend this place.

I love the concept of Edible Arrangements. Yes, flowers are beautiful, but they die. EDIBLE flowers from edible arrangements are beautiful AND delicious!
They’re perfect for any occasion whether it be birthdays, holidays, or maybe even an «I’m sorry» arrangement. A bouquet of chocolate covered strawberries would melt my heart!
When you walk into the store you’re greeted immediately by a friendly worker. They ask you to try their samples (do it) and then proceed with proving you any information or assistance you need.
They have arrangements for literally ALL occasions and you even get to write a personal message attached to it. Or add a teddy bear and/​or balloons to the arrangement. You may have your choice of pick up or delivery (with a delivery charge of course). They do orders in person, by phone, and through their online website.
If you’re in a hurry they even have pre-​made arrangements in their store’s fridge that you could just stop by and pick up.
I agree it can get pretty pricey… but it’s an extravagant gift so hopefully it’s worth the price you pay. From my experience their fruits are fresh and sweet.
The store is clean and has the cutest decorations depending on the upcoming holiday. I love the plaza that it’s located in and parking is always easy to find.

Edible Arrangements saved me when I was in a bind to get my wife a gift for Valentine’s Day. I happened to be in the area and being as I was from out of town, I was pleased to hear that they were able to create an arrangement for me within 10 – 15 minutes.
What I wasn’t pleased about and what I’ve noticed others were as well is their utter lack of attention to detail. Here’s what I mean:
As I mentioned earlier, I was told that my strawberry bouquet would take 10 – 15 minutes to complete, which was fine, but during the ordering process the woman who helped me said I could pick it up the following Tuesday, which left me bewildered. I quickly countered by telling her that she promised me a 10 – 15 minute wait time. After an awkward pause, and an half-​hearted, «Oh…yeah» they got right to work on the order.
Prior to that, I steadfastly gave the woman my full name and address, each with the proper spelling, yet she still managed to print out the wrong address and grossly misspell my name on the receipt. How fucking hard is it to spell Lewis?! I digress, but it is this lack of detail that I see just about everywhere that truly hits a nerve with me.
Much to my chagrin, I enjoy their product, but their service practices are in dire need of change if they expect to flourish in this location.

I like the worker named Ron there: D

Kinda expensive… I went in for 1 chocolate covered strawberry (a surprise for my daughter). It was $ 3 :-O I bought it anyways and the guy did give me the biggest one he could find. And lemme tell you, it was HUGE!
In the end I guess it was worth it. It came in a cute box :-)

CHOCOLATE DIPPED STRAWBERRIES WITH COCONUT. I don’t know who in their right mind wouldn’t want these as a gift. I can’t think of a better word to describe them other than amazing. Just imagine biting into a large juicy strawberry and breaking the crispy sweet chocolate shell with shreads of fresh coconut. Seriously, these are just out of this world. You can also get dipped pineapple, apples, oranges and bananas in white chocolate, peanut butter, and crushed almonds however I don’t think they’re anywhere near as decadent. I’ve used edible arrangements about three times already and haven’t had any problems with my deliveries. The website is also pretty easy to navigate. For such simple things, they are expensive however everyone I’ve given them to has loved them.

I called the day before Mother’s Day. my only luck is to camp out prior to opening on Sunday. that’s what I did, not literally but I came 40 minutes early. By the time it was 8 o’clock, there were like 20 – 25 people behind me. suckers.
I got the Berry and Hearts. or something w/​hearts dipped w/​chocolate. beautiful arrangement but it costed me $ 82! However it was money well spent because she loves fruits and I’m sure everyone is getting tired of receiving gift cards.
Great establishment! Very pricey. I like the plaza it’s in. very cute.

Very poor customer service! I ordered an arrangement for my husband’s birthday specifically asking to be delivered before 2:00pm. During the morning I tried to reach the shop by phone several times, they put me on hold and then the call would «drop». At 4:30 pm I called them again and sure enough there was a problem: The driver never showed up and nothing could be delivered! Ha they only talked to me in the morning, I could have picked up the arrangement myself! I am still waiting on my credit card refund. A crash course in customer service is highly needed!

yes… it is expensive.
i mean more that $ 50 for FRUIT!!!
but when i got my box of chocolate covered strawberrys
i somehow forgot that i payed $ 40 for them and enjoyed those little pieces of heaven.
the berries were plump, juicy and perfectly covered.
i’d go back.
and maybe make it a once a year thing.
i mean. everyone needs to indulge now and then right?
–pretty good service by the way too! i had to wait a while but they only had one girl working when i went and i have to say she handled talking to customers on the phone, and trying to help everyone in line in a very polite and professional way.
you go girl!

Store Hours
Monday — Friday: 8:00 AM — 6:00 PM
Saturday: 8:00 AM — 3:00 PM
Sunday: Closed
They deliver to the following areas: Gilroy, Morgan Hill, Mount Hamilton, San Jose.
I got the Halloween version of the Delicious Celebration for my gf and she absolutely adored it. The fruits are extremely delicious and fresh. They choose the best quality fruits that are sweet and large. You’re suppose to call ahead and make an order but I went there w/​o knowing and they still made accommodations for me even though everyone who made the stuff [the ppl in the kitchen/​fruit arrangers] were about to leave. I ordered one that day and left w/​an arrangement w/​in the same day and in 30 mins. NICE! The staff were really nice about it. I was lucky to have one. Although its a lil pricey, its fun to get once in awhile and the fruits last for a few days.
Things to know: They tend to have coupons in the Wave Newspaper so clip em out and use em. Call ahead to make an order, its better that way.
Minus one star for the crazy prices for fruits basically. GREAT fruits, but still just fruits.