Edible Arrangements

I’ve had the pleasure of tasting these a few times and finally decided it was time to introduce them to my co-​workers.
Sherissa was GREAT… she helped with picking out everything from toppings to the best day for delivery too! She went the extra mile to let me know (for an extra charge) I could upgrade my vase; which made me even happier since I had my eye on a purple pitcher… ~tagged specifically for my order.
I saw their banana split advertisement and Sherissa proceeded to tell me about it… SOLD! WOW, the fruit was perfectly sweet with drizzled hot fudge, whip cream & nuts. (I’ll be back!)
The Apple Truffle arrangement was PERFECT. It was delivered as promised and looked beautiful. (just like the picture she showed me) The taste was amazing… YUM! VERY Fresh! PERFECT balance of apple, chocolate & toppings. It was a HIT with my co-​workers too… disappeared fast!
Definitely keeping you in mind for upcoming holiday ideas!
THANKS so much!

Terrible place! Compared to the other oh so wonderful locations I’ve been to; put frankly. Zero stars!. This has been my third and final attempt to get good service from here, I gave them best 2 out of 3 and unfortunately they failed all 3 times. I’m totally disappointed. The people are slow and just plain unwelcoming. If I’m paying that much money for some mid quality chocolate dipped fruit; they could at least be fast speedy and friendly. Do yourself a favor and start going to the one on prospect, it’s way more worth the trip. I’m totally disappointed.

Great place, very accommodating. Wonderful fruit!

These lady’s know what customer service is ! I called the number provided online and what directed to the MI. Location as I was trying to get a delivery out of state. They had trouble processing my delivery and payment so I went into my local location at the plant and the young women was very thorough by helping me place a delivery thy was delivered in a timely manner ! Thanks so much

This place is great for a fast gift ! Only downside is it’s pretty expensive but super easy ! I had a gift delivered to my boss at our Office with no struggle! I will definitely be going back

I was picking up an order that my Mom had send me from the East Coast. The staff was extremely rude when I walked in, no «hello» or smile just a «picking up» followed by a «what time is your pick up set for because you cant pick stuff up before». Uh Ok… you didn’t even know what I was picking up, or If I had called a head to check first (which I did).
Secondly, the arrangement was not fresh, mushy strawberries and not ripe pineapple. Bleck. Most of it got thrown out which was a waste.

Way too expensive!!! You can probably have a chocolate fondue party at your house for less money. The fruit is not that great sometimes and I just don’t see the value in it as a gift. Sorry, I’m not a fan.

After reading the reviews, I was hesitant on ordering here. But I decided to give it a shot because it would be my first edible arrangement order. I ordered online on ½/​14 and chose a pick up time of 5:30 PM same day. There was no extra charge or rush fee which was a plus. My main concern was that the fruit would not be ripe and my second concern was that the actual arrangement would look smaller in person. I was wrong! The fruit was super ripe and vibrant. I didn’t see any discoloration on the fruit and the arrangement was BEAUTIFULLY made with plenty of fruit. Also the service was amazing. I didn’t catch the name of the lady working that Friday around 5:30, but she overheard us talking about samples and as soon as she was finished with the customer ahead of us she gladly provided us with some. She was so sweet! Will definitely come back and order more in the future :)

This is the second time edible arrangements has let me down. I sent my best friend a birthday arrangement yesterday and was waiting for her to call. By 8, I was confused as to why I still hadn’t heard anything. I called her and she let me know nothing was received, no voicemails, no notes. I called in this morning and the manager didn’t seem sorry at all. She let me know the driver got there and no one was home. I can understand if she wasn’t there but why was no one called or any note left. She just said she would have it delivered today. I feel like that completely ruins the point of a surprise birthday gift. I paid to have it delivered yesterday so I don’t understand why it seems so ok that it is delivered a day late. She didn’t apologize at all. I am really upset because I feel like a specialty place like edible arrangements where they are meant to deliver for special occasions should know that a birthday doesn’t really work the next day… They did nothing to help and I’m really disappointed considering how expensive these items are.

A beautiful arrangement of blah. Fruit was not ripe, strawberries had no flavor, some were still green. Grapes were sour. Ordered online, was ready at my chosen pickup time.

This was my first time ordering at this location and I was very pleased. I placed my order online as a surprise and it was delivered an hour afterward!!! It looked beautiful. The driver was extremely pleasant and even left me with a calendar and coupons :) I will definitely order again!

Purchased 2 dozen chocolate dipped strawberries for my girlfriend for our anniversary. It came out to about 80 $ but when I went to pick it up, they only gave me 1 dozen (which my girlfriend told me later on that night) and they only refunded me 20 $. I would have not spend 60 $ on a dozen if I known earlier. Horrible.
That’s not the worst part, the presentation of the strawberries was so unprofessional and bad, it looked like my 4 year old nephew could have done it.
The strawberries were also sour, bummer
60 $ for a dozen of mediocre dozen chocolate dipped strawberries? Save yourself the money and do it yourself. Would never come back.

Long story short, horrible customer service!!! Did not deliver a surprise arrangement on time which basically ruined a 6 year anniversary for my boyfriend and I.

Received two arrangements and both were very disappointing. The arrangements are not cheap, and though they’re cute, they just aren’t worth the money. In both arrangements the fruits were sour and/​or bland. And to top it off the chocolate dipped strawberries were soft and moldy like they were made days ago. Gross! Highly disappointed and had I paid for them myself I’d be even more mad. Save your money and buy a different gift. These are just not worth it.

I love their fresh fruit dipped in chocolate. it’s a sweet gift for all kinds of occasion. very creative and colorful. a bit pricey but all worth it specially a great piece of conversation in the parties. it’s fresh and it’s sweet and it’s health…

the world according to noelle
~2012~
After surgery my dear friends sent me a beautiful fruit arrangement from Edible Arrangements. The assortment of fruit consisted of– pineapples, grapes, chocolate dipped strawberries (white & milk chocolate), cantaloupe and honey dew. Everything was sweet and delicious. I will definitely use Edible Arrangements next time for gift giving as I thoroughly enjoyed the gift that was given to me!
Noelle’s Notes
Edible Arrangements makes for a great get well gift!!!

I will give it a negative star if they have one!
I ordered this arrangement for my girlfriend’s birthday. I called to the store 2 days in advance to make sure they have received the order. The girl at the store told me that they have received the order and it will be delivered on schedule on 5÷16÷2012. I specifically asked if the store can deliver by 3pm and the response I got was, and I quote, «of course! we will make sure it is there by 3pm.»
However, the arrangement has not arrived before 3pm today. I have called the store and the lady told me that because one of their drivers screwed up and delayed delivery.
My girlfriend is supposed to get off work at 4 today. And just because of that late delivery, she had to wait in the office for that arrangement while everybody in the office is gone. Their poor service made her stay late at work ON HER BIRTHDAY!
I am very disappointed about the customer service that I have got. I did not spend so much money on a fruit arrangement so my girlfriend will stay late alone in the office just to wait for that delivery driver.

Called several times the day before Valentines Day, noone would answer the phone, just a recording making references to Thanksgiving… it was February 13^th. I went into store and they had only one box of ready made strawberry dipped chocolates… not the size or flavor I wanted. I asked if they could make one up… NO.
I called the Los Gatos store and immediately spoke with a nice woman who said they could make anything up for me in 20 minutes. So I drove to Los Gatos and purchased a frshly made box of strawberry dipped chocolates made just for me. I even used a coupon. Next time I will just go to Los Gatos first.

Daisy was EXTREMELY helpful and really sweet. I will be back to this location without a doubt!

Great Fruit Verity That Was Very Fresh And Tasty. Quick Acting & Friendly Staff. The Clerk Was Very Well Carried, I Believe Her Name Was Daisy … She Provided Excellent Customer Service !! Will Be Using This Location In Future :)