El Rancho Verde Preservation

Would not recommend this place. They take forever to repair things. Cars get broken into, no parking space because the neighbors would rather park outside than in their parking space. Asked them about 10 times to fix the hinges from the door because it would make a really loud noise when it opened. Neighbors are really nosey. My downstairs neighbor would complain about it saying we slammed the doors yet they only fixed it once but the problem came back. Filed a bunch of complaints about a certain neighbor that harassed my family they could only send out warnings and set up meetings. When we had a meeting with this neighbor they did not allow us to speak about how her banging on the ceiling at all hours, following/​stalking me, taking pictures of my family, & even went as far as too walking into my house to tell us to be quiet when we had visitors. Yet, they didn’t do anything about it. Overall, be careful if you get apartment 208 in building 304!

I would not recommend this place. The services are really bad, and the staffs are mean. They look down on people who rent out this places. The check the apartments every couple of months. It seems like we have no privacy. When they come in to check, they do not look friendly. My mom even got yelled by the guys because he found one tiny place that still was not cleaned even though we had spent our time a couple days ago cleaning off the dirt till our hands could not longer move. They expect the apartments to be brand new when they come even though these places had been here for a decade. Also, when they come, if you do not answer them within 3-​knocks on the door, they would enter your place even if you are in the house. The staffs in the office are also rude to people here. I have seen some of the old people were afraid of speaking up when they came to the main office. Cockroaches are everywhere in the place, and yes they are very strict. Please find some places nicer and allow you to have your own privacy.

The office won’t do shit when you complain about neighbors. This community is not safe. Would not recommend for anyone to live.