Endodontic and Implantology Associates

Dr Prakash you are amazing and patient! I have a huge phobia of dentist (to a point i was crying). I had to get some root canals done Dr. helped me calm down and explained everything she was doing. Did the procedures so gently and had so much patience with me it was appreciated. In addition, she helped me overcome my phobia best treatment I have gotten glad I had been treated by Dr. Prakash. I strongly recommend trust me I have been referring and she is the best you will be so thankful!

I self-​referred to Dr. Shirani after the local endodontist in San Luis Obispo described my pending root canal as «potentially difficult,» but was vague about how often he deals with difficult cases. I figure if you’re going to have a difficult root canal, you should go to the guy who does complex root canals day after day, not somebody who does one or two a year. I searched online and found Dr. Shirani and I was incredibly pleased with the results:
1) Dr. Shirani called me after I made my appointment, so he could talk about my case and potentially save me a 350-​mile round-​trip if a visit wasn’t necessary.
2) On the day of the root canal, Dr. Shirani took new x-​rays and we discussed the possibility that I might not need a root canal after all — depending on what he found during the procedure.
3) During the procedure, he stopped once he had a good look at the tooth, and we decided (together) to go with a filling instead of a root canal, and keep an eye on the tooth for potential problems.
4) The total charge was $ 121 — rather than $ 1000+ out of pocket for a root canal.
I appreciate that Dr. Shirani could easily have told me that I did need a root canal, completed the procedure, and been richer by $ 1000 + whatever my insurance would pay. But he did not.
If I do eventually need a root canal, I will definitely make the drive to see Dr. Shirani!

Visiting the dentist isn’t fun. Being told you need a root canal when you have severe panic anxiety about dental procedures is downright terrifying.
Dr. Prakash is a true gem. Right off the bat, she was empathetic, kind, and patient, explaining every step of the process in layman’s terms. She reassured me that everything would be OK, and didn’t make me feel silly about being 43 and still scared of dental procedures.
Her office is modern and upscale. The staff is professional, articulate, friendly, and super knowledgable.
Dr. Prakash offered suggestions and solutions to quickly ease my anxiety, and worked efficiently, checking on me periodically to ensure I was OK through the whole procedure. From start to finish this root canal was a snap. Yep, a snap!
Moreover, she’s respectful and kind to her own staff, which speaks volumes to not only the type of employer she is, but how she is as a person. You can tell her team loves working with her.
If you’re terrified by the prospect of having to endure a root canal, Dr. Prakash is an excellent choice. I don’t think I would go anywhere else. She’s a true superstar and a consummate professional. The best dental professional I have ever known, hands down.

I came here as an emergency on a Saturday morning since I was leaving Sunday for Europe for 3 weeks. I had a terrible toothache Friday evening and my dentist (after I had him paged to call me after hours) suggested that I may need a root canal. I had found this place on Unilocal and learned that my dentist actually refers his clients to this location as well.
Endodontic & Implantology called me first thing in the morning and were able to get me in right away. I met with Dr. Yvonne Chiu and was very pleased with her service. She answered all my questions as I have never had this procedure, and she really took my anxiety level down. The greatest part was she was able to find that my tooth was salvageable, and gave me a temporary filling rather than the root canal. I was very relieved to have a doctor who isn’t out to get my money, but received honest work and save my tooth. The receptionists customer service is slightly lacking, but was not a major concern of mine. Would definitely come back or recommend friends to this place who live in the San Jose area. It is a nice, new, clean facility and appreciated the service I received from Dr. Chiu!

I had a root canal here, and I’m so glad I came here. Thank you for taking great care of me!

I don’t know anyone that loves to go to the dentist and least of all, to have a root canal. That said, I found the experience with Dr. Chiu to be about as comfortable as I can imagine this procedure to be. I have difficulty swallowing so having the ‘boot’ in my mouth and the possibility of saliva going into my throat, sent my anxiety through the roof. Dr. Chiu adjusted the chair so I was more upright and gave me full control of the suction during the whole process. This made it a more uncomfortable position for her but was the only way I think I could have handled it without general sedation. Since this was a two step process, it had to occur both times and both times, we both managed to make it though without having to stop. I know she was also going as fast as she safely could, knowing how anxious I was. Thank you Dr. Yvonne Chiu.

My mother was referred here by her dentist for a root canal. I had to call and set an apt for her… They were not very friendly on the phone and were very impatient with me. I wasn’t 100% sure what was needed and several times asked them to look at the consult sent over by her dentist. Finally, they checked and we were able to set the apt. Maybe the lady was having a bad day– so I moved on.
Day of the apt I walked in with my mom. The people at the front desk look at us looked away then instead of greeting us (since it was our first time here) one of them finally looked up at us and asks do we have an apt? No «hello» or «how can I help you»…
Ok– so at this point I’m thinking it’s not one person having s bad day– just really bad customer service.
Normally I would leave my mom to her apt, but because they aren’t very friendly I decide to stay so she isn’t mistreated. Just in case, no one wants their mom to be mistreated.
We are brought back to a room go over her information. Very to the fact, no bed side manner and not very friendly.
We are told this process is a two apt process and she will need to be back in a week. The person taking care of billing (?) talks to us about costs and Hands us the apt card for the follow up apt. We were never asked our availability? Just here you go be there. Wow. Again no clue about customer service.
The Dr was very nice and even said hello and introduced herself. She was very friendly.
Bad customer service– straight and to the point. Thankful I don’t need to come back.

Couldn’t be happier with my treatment here! I went here a few years ago and just recently had to come back. Wow, the office is so nice now! It was alright before, but the new location is so open and inviting and modern looking. All of the equipment looks clean and up to date which is always a good thing. Glad I wasn’t disappointed!

Dr. Prakash is wonderful! At first when she told me that I had to come in for two appointments to do one root canal I was a tad hesitant because I was always under the impression that you can do everything in one appointment. But after she explained the reason why they do it in two (to make sure there’s no infection) I was shocked that my other root canal was done in one treatment! I now know wha the proper procedure is and definitely won’t be going back to the previous dentist again. Thank you for not only taking care of me, but also educating me!

Thank god for this place!!! I was visiting a friend in San Jose and this tooth that had been bugging me for a few days all of a sudden was causing excruciating pain! I was able to be seen as an emergency case over here and they were able to make me feel a hundred times better. Because of them my trip wasn’t ruined!

Best root canal experience! Dr. Prakash was such a pleasure to meet and be treated by. She and the assistants kept checking on me throughout the procedure to make sure I wasn’t in pain and they also explained everything to me beforehand. Afterward I even got a call to see how I was doing. I know those are fairly routine now (at least at better offices), but the assistant actually seemed interested in my well being. Hopefully I never have to come back lol, but if I do I know I’ll be in trusted hands!

I came to EIA for a root canal. I always thought seeing a specialist is a waste of money, but I was surprisingly mistaken. So glad my dentist referred me over because the procedure was much less painful and there weren’t any complications! Thanks guys!

I was referred over to this office for a consultation by my general dentist because he thought I might need a root canal on my tooth that had been bothering me for some time. I saw Dr. Chiu who was not only informative, but also a great listener. Rather than just telling me what I need to do as if it were a routine, she listened to my concerns and my symptoms. She fully analyzed my situation and after doing a thorough exam with x-​rays (which were included at no charge!) she came to the conclusion that doing a root canal on my tooth isn’t necessary and would actually destroy a tooth that is only in need of a filling. So so so happy to hear the great news! And so happy to have seen a doctor that was actually honest and not in it for the money… what a relief! Thank you Dr. Chiu and EIA for taking such good care of me and keeping my best interests in mind rather than the money!

Dr. Ghafourpour is an excellent implantologist who is caring and thorough. He also has a great staff. I highly recommend him.
Joan

I came by for a consultation because I was having some pain in one of my molars. They got me in pretty quickly and were very thorough in diagnosing my tooth. After the examination it was determined that I didn’t need a root canal (THANK GOD) and I could just get away with a filling. It was great to see a dentist that didn’t push treatment just because it would bring in more money. Instead, it was refreshing to see someone who actually cared for the patient. If I ever do need a root canal I’ll be coming here! Oh and as a plus, the practice looks clean and inviting! Surprisingly that’s hard to find these days…

By far the best dental experience I’ve had! Everyone is extremely kind, the venue is beautiful, and the doctors work efficiently.
I went in for a root canal and although this can be a painful and sometimes scary procedure, Dr. Prakash put me right at ease. Her assistants were kind and sociable and kept talking to me to keep me calm. Even the people at the front desk were very polite and scheduled appointments very efficiently.
My biggest problem with dentists is that they often leave you waiting too long while dealing with other patients, but I never felt that here. Everyone works quickly and with a great attitude. Would definitely recommend!

Can’t say enough good things about this practice!!!
I had a root canal that went bad from way back when, and went to another endodontist (referral by my dentist) to have it fixed. It was worse after he «fixed» it and he planned to try again in a more invasive way. Based on what he did and said, I no longer trusted his work and came here for a second opinion. So very happy that I did! I needed the tooth removed, not more root canals that were destined to fail.
Dr. Prakash took a look and went over the options with me. She took the time to explain absolutely everything. I decided to proceed with removing the tooth, doing a bone graft and implant. Dr. Ghafourpour, who would perform the procedure, met with me and went into even more detail to explain how/​why everything works. When someone can explain it in a way that makes sense, and takes the time to do that, and asks all kinds of questions to make sure that all the bases are covered, it gives me a lot of confidence that they really know what they are doing and care about the quality of their work and my experience and outcome.
I expected the surgery to be painful and highly unpleasant, based on what other people have said about similar procedures (with other dentists). Just got it done Friday morning, and did not even need advil by Friday night – totally painless. I could just be a quick healer, but I think the more likely explanation is that Dr. Ghafourpour did an absolutely AMAZING job. The worst part was having the X-​ray done afterwards (only because I hate getting X-​rays). In just a few days, I was feeling so much better than before the surgery!
I felt totally taken care of the whole time, never pressured to do a procedure (like at the other office), and felt like I was empowered with enough information about my choices to make a good decision.
I won’t go anywhere else if I can help it, ever, for endodontic work!

So this is my first Unilocal review!
Just some quick background. I’m 21 years old college student tight on money and recently found out I needed to get a root canal. I have no dental/​health insurance and was looking for a place that would do a good job on my tooth in addition to good pricing. I needed to have the root canal done on my molar (#2) and called around quite a few places in the bay area. Most places were charging anywhere between $ 1300-​$ 1600. Endodontic and Implantology Associates only charged $ 1175 so I was sold.
Day 1
As far as the place itself goes it was pretty nice! When you walk in there are some nice comfy chairs and a few ladies which you can tell you have an appointment. After filling out the info sheet, I was called in shortly after. Dr. Prakash was super friendly and after her assistant took a quick x-​ray to look at my tooth at a different angle (which didnt cost me) she confirmed that i needed the root canal. Before we started, Ema, who was also super friendly came in and told me that it would cost $ 1175 and I was able to pay everything up front or split it into two. After that the procedure started which wasn’t as bad as I thought it would be. I was given a prescription for amoxicillin and just your basic ibuprofen which I already had at home. I was able to pick up the amoxicillin from a walmart about 10 min away for $ 4 without health insurance.
Day 2
I pretty much went in about 3 weeks later and Dr. Prakash finished up the root canal. Once Dr. Prakash put in the root fillings, her assistant helped take a few more x-​rays to make sure that everything was good. Day 2 only took about 30 min after the initial numbing process. Before I knew it I was done and out the door
Overall I had a good experience and as a poor college student without insurance they gave me a good price in addition to really good care

Great staff, Dr Ghafori, Shirani and Prakash are the best! Highly recommended.
There are plenty of parking spaces and the office is beautiful and very comfortable…

After 3 failed attempts with a certain dentist I will not name at the moment, I was in desperate need to get this root canal taken care of asap! I was referred to Arbor dental by my friend who goes there and they then referred me to this location for my root canal since they did not specialize it there. I started to get worried but after calling in for my appointment I was greeted by a very confident staff that definitely assured that they are willing to help me through my dentist phobia.
Upon arriving to my appointment, it was a lovely serene drive through the Hellyer hills that I never ventured before, the location is a bit off but the location is wonderful. The building still looked brand new and inside it was nicely decorated in a modern fashion with whites and light colors around, such a calming feeling walking in. Once in you are greeted by the lovely staff who are anything but the sweetest most sincere employees. Going into the room it was just refreshing, having a view of the hillside and sky. I was definitely feeling more calm and relaxed and after meeting Dr. Yvonne Chiu I was set. She took the time to explain the procedure and made sure I was comfortable throughout the whole procedure, she took into account that I am hard to numb and she was very patient with me and was able to keep me calm even when the numbing began and was such a pain. I really felt like I was in good hands after a horrendous event of failed attempts… This place is the way to go and they accept my dental plan which saved me thousands! I am forever grateful to have gone to such a place where I felt safe and was able to get through it even with my phobia. This place is professional as it gets and most helpful!