I guess its universal. It does not matter how good the doctor is. If s/he employs staff members who are unprofessional, rude, and unhelpful, in the long run, the doctor is gonna be a big thumb down. Grace Yu is a case in point. I called her front desk trying to schedule an appointment. She sounded rude and extremely impatient and put me on hold for a long time and then told me that Grace Yu is not accepting new patients. The whole thing is fine as I have the most desirable insurance plan. And I am not too worried about not to be seen by other doctors. Its just that if they would be a little smarter as to tape that and play that while putting us on hold. I thought doctors are supposed to be smarter… So backward, really stupid.
Khanh D.
Évaluation du lieu : 5 San Jose, CA
Dr. Grace Yu has been great so far with my wife. Unfortuneately, my wife is suffereing from a severe case of morning sickness, and Dr. Yu has been very friendly and patient to address all of our concerns. She has filled out countless forms for us and she always returns our many, many phone calls. When we go in for check ups, she’s always calm, soft spoken, and shows a lot of concern. She has prescribed a few meds, the last one Onadestron(sp?), that works quite well to combat morning sickness(I hope you have insurance though, even the generic version is $ 20 a pill and you can take up to 6 a day!!!) What’s also nice is after our baby is born, she will be the doctor for our baby, which is extremely convenient. According to my wife, she is also a great gyno.