Harish H. K. Murthy, M.D.

I agree with other reviewers about office staff. They are not professional. I have started this process since June. My other Drs are waiting for Dr. Murthy assessment on the issues. So no one can proceed and I am in terrible pain. I made an appt back in June however the first available appt was Sept. First time that I called i was transferred to voicemail. i got a called back by a rude guy that he made it seem I was wasting his time. I have never seen or talk to this guy so obviously he has some serious issues. In Sept, I saw Dr Murthy for 15mins only to be told to come back for sleep test. I went to front desk to schedule the appt. The rude guy said next appt will be Dec. My primary DR and insurance think that is senseless amount time to wait to get a sleep test especially when I have been having so many issues. Therefore my dr requested the notes from Dr Murthy office. My Dr office stated they have tried every day to get those notes with no luck. So I talked to Lauren only to find out she was slacking on her job and didn’t fax them until I chewed out her dumb a&&. She had the nerves to lie to me. first she said she was waiting for dr notes. I asked what notes, then she changed her story stating they were fax them last week. That was a lie cuz I signed the forms this week to release the documents. Then she gave another excuse which I told her to shut up because apparently she thinks patients’ health are a joke. I asked to be transfer to her manager. I can hear Lauren and another colleague discussing to have me transfer to voice mail.

I wish I could make my first review on Unilocal a good one, and I trust I’ll write quite a few eventually. But I’m starting with a gripe. I’d give Dr. Murthy at least 4 stars. But his office crew only gets 1. So the overall experience is a 2. I went to Dr. Murthy for sleeping issues. He has been very informative, seems quite knowledgeable and competent, communicates well at a comfortable pace and depth. However, the office staff is a different story. When the doc says something should take a day or two, the staff says it’ll be more like a week, and the reality ends up being 3 – 4 weeks (or more). This has happened a couple of times. Most recently, Dr. Murthy prescribed a CPAP device, and now here I am, 4 weeks and numerous calls later and still waiting for an appointment to actually get a device. I verified my insurance company wasn’t the reason for the long delay… it’s the slow processing of Dr. Murthy’s team. Most of the time if I call his office it goes to voice mail and if I leave a message it’s never returned. If I manage to get through, they tell me that progress is just a day or two away, then nothing happens until I call a week later. Or they tell me they were just about to call me and let me know that we can go on to the next step, but it seems to me they probably have been sitting on the info for a while and would sit on it forever without a follow-​up call from me. I’m very tempted to start over with another doctor as I can’t imagine any other office would be so inefficient.

My insurance tried to get me an appointment and no one even answered the phone. Having to go down to the office just to make an appointment. What the hell. Steer clear.

I went to see Dr. Murthy after I had specifically asked my PCP to find someone to help me use my CPAP machine more effectively. The first visit I had with Dr. Murthy went extremely well. He reviewed my earlier sleep study, and understood my frustration with the last provider. I specifically talked to him about how I do not want to have a relationship that is all about selling me supplies, but instead offers the opportunity to learn how to use equipment the best and helps me figure out the best way of using the CPAP consistently (instead of for a couple of hours a night.) After the first session, Dr. Murthy told me that someone from his office would call me about how to use the equipment better, teach me, and help me find better solutions. She did not call. I went to a second, follow-​up meeting that also went well, and discussed my frustration again at not getting the kind of help I asked for. He again promised to have someone from the office call me. Several weeks later she left me a voicemail asking who I would like to buy supplies for. I left her a voicemail in return, as reaching her in person never happened, and explained what I wanted for support and my desire not to simply be a supply customer to a company. She then left me a couple more similar messages, eventually letting me know that a supply company would call me. Next, I received voicemail from a supply company wanting to sell me supplies.
I now believe that sleep specialists are all about selling supplies, not helping the patient get the best results. I am disappointed with Dr. Murthy. Now that he has $ 800 of my money, I still do not have the support I requested and am no longer seeing him.

Dr. Harish Murthy has overseen and managed my mother’s total care since Feb. 2004, when she suffered from septic shock after a bypass surgery, resulting in an anoxic brain injury. Whether in our nearly monthly office visits or during daily hospitalization monitoring, Dr. Murthy’s attention and dedication to my entire family is unparalleled. I am convinced that my mother’s impressive recovery and continuing progress is attributable, in large part, to Dr. Murthy’s diligent care.
The longer we know him, the more impressed with him we become. Anyone would be lucky to have him as your doctor. My mom is LIVING proof!!!

I was so pleased with Dr. Murthy, that I had to immediately write this review. He spent about 30 minutes with me, going over my Sleep Study results collected from another doctor. He took the time to go through my history, examine me, and go into detail about the Sleep Study results. He explained all the numbers, charts, and percentages and was very clear about what he thought we should so next AND why we should go that route. I was impressed because the previous doctor I saw did NONE of that. The previous doctor simply said ‘you have sleep apnea.’ I actually felt like Dr. Murthy was actually interested in treating me. Note, the previous sleep specialist I saw talked to me less than 10 minutes over 3 visits! In one of those 3 visits all he told me was ‘you have sleep apnea… we need to setup an appt for a CPAP titration.’ That Appt lasted 2 minutes! What a waste of my time and gas! They could have told me that over the phone! WTF?
Mind you, this was the first visit to see Dr. Murthy. I’m hoping I receive the same level of care moving forward. We’re off to a great start though…

Dr. Murthy. I have wonderful things to say about him though most of my care with him I cannot remember. I was put in the ICU and intubated (he did a great job!) thanks to complications from my chemo treatments. I was sedated and woke up about a month later. From what I hear, my health was very touch and go day to day and Dr. Murthy along with my other doctors helped saved my life! When I woke up, I remember Dr. Murthy coming to see me and talking with me. He came to see me once at 4am too! He wasn’t just concerned with my breathing but with my emotional well-​being as well, my anxiety, my insomnia, my inability to eat, etc.
He took care to explain things to my parents, taking them aside and showing them my X-​rays, encouraging them regarding my health and to take care of themselves as well and even when I was back on the Oncology floor he came to see me.
My heart will forever be with Dr. Murthy. He is very professional yet compassionate and personable and his skills as a doctor are fabulous! I am alive because of his amazing skills! I hope I am never in the ICU again but if I am I would only want Dr. Murthy to take care of me.
If you choose him as your doctor, you will not be disappointed!

Harish Murthy is, by far, one of the most caring physicians that I have met. He is genuinely compassionate and caring toward his patients. He will take the time to ask questions, listen to you and he will even impart some wisdom and really valuable information to you, along the way. He is really outstanding. Absolutely amazing at what he does, and I am so, so grateful that I have him as a physician. It is refreshing to say, the least.

This my second appointment. I’ve been sitting here waiting for over an hour and a half. I had an appointment last week and I waited about 40 minutes. The reception staff has repeatedly told me that the doctor is running late and it’s his fault. I mean don’t get me wrong he’s a great doctor, but it’s hard to appreciate when I’m so pissed off.

I have to acknowldege the hard work that takes place in this Dr’s office by the nurses, receptionists And Dr Murthy himself. I was having problems with getting my sleep clinic authorized by my insurance co. After many tries from the wonderful people in the office and no success, Dr Murthy was on the phone for an hour personally with my insurance co to FINALLY get the ball rolling on my tests. Ater going over my results after these tests, his mannerism of caring and trying to solve what is wrong with me, has to be known that he is THE best and he communicates with my other Dr’s to team up to find out what is wrong. He does his homework and background on you thoroughly to help with his reviews. His nurse (Kelly) is so dedicated to collecting info and determined to get what is needed for my file as well. I love how this office communicates with me about everything… progress, etc. I just love my medical team. He also calls my cardiologist while I am in his office to commincate too. That personal feeling. Thank you to Dr Murthy & his team.

I went to this Doctor for several years, during which time he failed to correctly diagnose my pulmonary fibrosis, but insisted i use inhalers which gave me seriously disabling side effects. When I told him about these he did not connect them to the meds but told me to continue using them. When I asked about attending breathing classes he waved the idea aside as unhelpful for me. I changed to a new pulmy last week who has diagnosed PF and says the meds I was taking were useless and inappropriate. He strongly recommends breathing exercises and has given me a referral to a wonderful program of rehab at El Camino hospital. I have started playing harmonica and dumped the drugs, and feel better than I have for years already. I wish I had changed a long time ago.

Dr. Murthy is a specialist in pulmonary matters and sleep studies. He is a thorough and caring health professional. He will spend as much time with you as is necessary, which leads to the only problem I have with him. He is a time generalist. In five visits to him, he has never been less than forty minutes late. Last week I waited a half hour with no word at all from the inner sanctum and decided I had consumed all the time I had allocated for sitting in doctor’s offices, so I left. I’m truly sorry that I can’t find a way to accomodate his tardiness, as he is really a fine doctor.