Jack’s Decks

I had an extraordinary experience with Jack’s Decks! Jack is as thorough, knowledgable, and professional as they come! My fiancé and I are THRILLED with our brand new, gorgeous deck! I’ll start from the beginning…
Jack was right on time for our initial quote appointment (seems rare these days, having dealt with quite a few contractors lately). Jack intently LISTENED (also a rarity with contractors today) to everything we wanted, patiently answered all our questions, gave us valuable tips and suggestions, and was extremely honest about everything. And he didn’t try to up-​sell us on anything, which I very much appreciate. He made it clear that he wanted to provide us with exactly what we wanted.
Jack came back one more time (promptly) to ensure our measurements and our satisfaction with the proposed deck plan. Then he sent the contract, which broke down everything (labor, materials, etc.) in great detail, giving me peace of mind that there would be no «surprises» along the way.
The team started working within a week, and they worked for the entire day! Most contractors, from what I’ve seen, have several projects going on at once, which means that each project takes longer because they’re traveling between different jobs. Not this team. The deck was finished quicker than quoted, and it is beautiful! They left no mess at all, and the workmanship is stellar.
I am beyond satisfied with the quality of service I received from Jack’s Decks. I highly and confidently recommend this company!

It is true that the business ended up not charging (even though threatened to file a lien to collect the money) for the two hours of labor spent in digging into my driveway and the $ 400 of material left onsite (which could have been taken back as the project was immediately halted), but Jack’s Decks didn’t either cover for the damage to the driveway that far exceeded the cost of two hours of labor of his crew.
In a nutshell, my comment contained no misleading or false information as the business states.

We were utterly thrilled with the work Jack and his team did on our new deck. We bought a forlorn house with good bones and an existing deck built God knows when which just needed to go.
Based on other Unilocal reviews, we went with Jack. He and his team build decks for a living, and like most people spending a pretty penny we wanted to be in control of the project. With Jack, we should have just gone with the flow as he knows what he is doing. We told him our ideas and he was able to adapt them to a finished product that we adore. He made excellent suggestions about what could be done and what was more difficult to do.
It’s so hard to trust a stranger especially when you are spending a significant amount of money, but we couldn’t have asked for more in terms of Jack’s responsiveness during the process and with the finished product. We recommend Jacks Decks without reservation!

We are delighted with our deck. From the initial visit and survey, through design, bid, contract, deconstruction, and conduction, Jack and his team were wonderful to work with. The work was done on time; they did the job beginning to end without interruption. One of the best aspects of Jack’s approach is that he committed, and they indeed delivered, on this — we had their team dedicated to our project.
We love the look and feel of the deck in Cumaru and the retaining wall they redid in ledgestone. The workmanship is evident. They are very conscientious and made sure that not only was the job done well but the clean-​up was done well. Jack regularly checked in to make sure we were always in agreement with any changes or suggestions he had to make the job better.
All in all, a great customer experience. We highly recommend Jack’s Decks!

Jack and his crew built a good size Cumaru deck (took 3 weeks) for me. The deck is not very high but it is on the slope with two levels with connecting staircases/​steps and cable railings all around. The pressure-​treated lumber frame was strong and built according to the required strength (I measured the beams and joists dimensions and spacing). The deck is built with high quality and a lot of details were put into it including some that you may not notice if not paying close attention.
Jack has a technical background, communicates well with details. He and his crew are really the experts on deck. He consulted me on what I wanted the deck to look like, was flexible and adjusted the plan based on what extra I wanted to do, and also advised me on what was best. Jack quoted a fair price and the final price he charged was based on the actual measurements (since the dimensions on my deck blueprint had some errors) and the materials used so I believe it was a fair deal for both of us. We mostly spent time to discuss the deck design (and the extra stuff I wanted to do) and we hardly ever haggled on price when changing the plan since we both dealt with each others fairly and straightforwardly. I had another deck contractor bid for the job but picked Jack based on the good Unilocal reviews and references. I am pleased I went with Jack and very happy how great the deck turns out so I return the favor of previous reviewers by writing this review to recommend Jack to his next clients.

Jack and his team did a major project (6 weeks) for our house remodeling. We teared down a large deck on an upper floor and re-​did it. Also, we did a brand new terrasse on the lower level and one little cute deck in front of the spa Yes a big job!
Jack is really a Deck expert and delivers high quality work. He has a strong sense of perfection and brings good solutions and proposals.
I recommend consulting him when you have a deck project.

My husband wants to extend our old deck with roof, we found Jack from Unilocal,with so many positive reviews, so we talked to Jack, and he presents himself very well. He did wonderful job for us, Jose is the foreman, the crew are very courteous and professional, any additional work we requested, Jack gave us his honest opinion for us to decide if we want to proceed. We are happy that the project is finished and we can enjoy our outdoor life more frequently. I’ll definitely recommend Jack to all of my friends.

I did extensive searching and conducted several interviews before selecting Jack’s Decks for our new composite deck. Jack presents himself very well, is straightforward and clear in his explanations about process, materials, cost, etc. As others have noted, he’s not necessarily the cheapest, but I know from experience that you get what you pay for. Once we got underway with the project, there were several factors requiring adjustments to our original plan, but Jack and his crew were very flexible in dealing with the changes. Whenever he had even a small question, he texted me or called me to make sure we were in agreement on everything. The final product is just beautiful and my wife is thrilled. I heartily recommend Jack’s Decks to anyone who wants quality workmanship and appreciates professionalism when dealing with contractors. I’ve dealt with some bad ones over the years but Jack is at the top of my list.

I have a large, private patio in front of my townhouse. I’ve wanted to have deck built over it for the longest time. Even though I didn’t have a lot of spare money for home improvements, I finally decided to go for it and start enjoying the space instead of sneering at it every time I walked by it.
It was a hard choice between Jack and the other contractor I got a quote from. Jack’s quote was less, which was great but I also had a gut feeling that if there were a problem, Jack would handle it better than the other contractor. Well, there was a problem and Jack was responsive, professional and handled it completely to my satisfaction right away. He made it clear it was important to him that I was happy. That’s worth a lot to me.
After I picked Jack to do the job, he asked me to go the Decking Superstore to pick my material. The woman who helped me was awesome and when she found out who I was using, she said Jack was wonderful to work with and that he would do a great job for me.
She was right! My deck came out so beautiful. Everyone comments on how nice it looks. Jack’s crew was excellent. Jose, the foreman, knows exactly what he is doing and is very meticulous. The guys showed up every day and knocked out the job very quickly. Jack came by to check on things several times, and in two short weeks the deck was done.
I recently had my townhouse appraised for a refi. The gentleman who did the appraisal said he had done quite a few units in my complex and very few were as nice as mine. He said one of the major differentiators was the beautiful custom deck I had out front. Thanks Jack!
I absolutely recommend Jack’s Decks!

I contracted Jack, based on other Unilocal reviews, to replace my existing deck with a new composite deck, and to provide a new wooden gate to meet current San Jose pool codes. Jack was very forthright in his recommendations and options, and was timely with his quote. Ultimately, I changed my mind and decided on an Ipe wood deck, because of its look and its durability, and also Jack’s experience with Ipe. I also discussed a desire for a fire pit on the deck, and Jack indicated he could also provide that as part of the contract.
Jack’s team were courteous and very professional. The workmanship is excellent, and the final result is fantastic. The deck is rock solid, and after oiling is gorgeous, and I love the fire pit. The gate also came out very well.
Jack provided a very personal engagement, working with me to choose the fire pit materials and coping. I highly recommend his work.

I contracted with Jack to build a replacement deck for me. He was recommended by a product supplier of a product that I planned to use. Jack built the deck exactly as planned, was methodical, very exacting, and communicated very well with me. He was eager to please me as owner and explain everything in detail that was being done. He is sharp, intelligent, and honorable. My deck came out beautifully and I plan to use Jack on our front porch this fall.

This deck builder built a more simple (but elegant) deck for me in 2004, which I really loved (and still looks good)! So when I was looking for a deck contractor again in 2012, I had Jack’s Decks design & build my whole back yard. I now have beautiful landscaping (including koi pond & waterfall), a gorgeous deck, outdoor shower, outdoor kitchen (including sink & 2 built in gas grills). On top of that, they redesigned the roof of my house to blend into the roof (or arbor or whatever you call it?) of the deck. The backyard looks so amazing, I feel like I need them to build a whole new house to match it:)
Jack was really professional, on time (which is not my experience with most contractors), and creative. His crew did a great job.

To be honest, not sure what to expect as it was a referral from a neighbor. The quotation process was quick and thorough. I already had an idea what I wanted with my deck and landscape but actually got better suggestions and recommendations from Jack when he scoped out my yard. Jack definitely knows what he’s doing and his experience shows through his recommendations. Ultimately I agreed and let him run with his ideas and to my surprise, actually came below my budget by 10%, not to mention looking 10x better than what I originally drew up.
The best part of the experience is that Jack is actually a degreed mechanical engineer like myself which makes the communication so much easier because his answers were very technical and that shows he knows what he’s doing. For me, the worst part of dealing with contractors is that most of them (99% of them) are just a bunch of knuckleheads with 5^th grade arithmetic skills. Trust me, there is nothing worst than that, especially when you are relying on them to design a sturdy and safe deck for you and your family. Why would you want a 5^th grader rather than engineer build your deck? I realize that not all decks require an engineer to build but to me it’s peace of mind and the best part is that Jack turns out to be cheaper than all the other quotes I got!
Do yourself a favor. Use Jack and his crew and forget the rest. I usually hate dealing with contractors but this was by far the most pleasant experience I’ve ever had. The dude also does kitchens and bathrooms — I’d hire him for that too!

We looked at several different deck builders and general contractors to build our deck and arbor. We chose Jack’s Decks, as he was straightforward and experienced in designing and building. His design and material choices were superb. Jack listened to what our vision was, and then came back with a detailed drawing of the design, complete with the choice of wood and all the materials that he would be using. Jack and his workers started on time and finished the project within the time frame he stated. More importantly, he was there to manage and work on the project the entire time. Unlike other contractors who show up at the beginning of the project and are then gone, Jack was there the entire time and made sure that I understood exactly what was happening, and if there were any issues that arose, he was there to address them. He recommended Cumuru for the deck and redwood for the arbor, two beautiful woods that look amazing, especially when they are built correctly.
I recommend these guys to anyone. Their workmanship is superb, and their they went above and beyond what we had expected. Best thing, there were no «surprise» extra charges. It was a breath of fresh air to work with a contractor that was honest and knew what we had hired them to do. THANK YOU, Jack !!!

Outstanding workmanship. He is a very professional deck builder /​deck contractor yet casual. I really like that he is to the point and not very «salesy». Our deck is beautiful and we constantly get compliments on it. He has done other work for me and I am always impressed. I would recommend his business to anyone.

Jack’s team is great! He is a deck builder and contractor that I found through a family recommendation. They did our fence and came up with a clean design for our gate that fits our home and neighborhood. I love it. They finished the job really fast too. I would recommend them to anyone.