Jacquelyn Tsu, MD

Dr. Tsu was my pediatrician, and my brother’s as well, for our entire childhood. She is a sweetheart and a fantastic doctor, you will not regret bringing your kids to her. Also, Dr. Tsu, if you’re reading this, Ian and I say hi!

My family recently switched to CoveredCA and we needed a new pediatrician for out 4 month old daughter. Dr. Tsu’s staff made it really easy to make an appointment the next day.
Dr. Tsu herself is really great. She was very thorough and gentle with our daughter. It was a great visit and my wife and I are excited about our new doctor.

Dr. Tsu is an amazing doctor! She is very caring and gentle!
I give Dr. Tsu 5 stars, but the receptionists are extremely rude. They are very unhelpful and have very bad attitudes. You would think for a child doctor office they would be more caring and polite.
I highly recommend Dr. Tsu, as long as you have a high tolerance for rude receptionists!

I love Dr. Tsu!
She has been my son’s pediatrician for 2 & ½ years and I don’t know why I didn’t write a comment sooner. Every time my son needed to come in for a visit, the staff never hesitate to take him in. We always get an appointment even if it’s last minute and there’s never a wait time. Dr. Tsu is very knowledgeable and so nice… All the medications she prescribe my son, Evan. whether he had an ear infection or bad rashes. with the medication Dr. Tsu prescribe just by observing his symptoms works like magic.
You know what they say, Happy baby= Happy mommy.
Thank you, Dr. Tsu
**FYI, I am 23 weeks pregnant and Dr. Tsu will MOST definitely be his pediatrician** :)

I love Dr Tsu, she is great with kids and very family friendly. I’ve been going here over 4 years and never had a problem. She is knowledgeable and will help you out if you have any concerns or tips for caring the newborn.

Dr. Tsu is an amazing doctor! She has a calming demeanor and you will never feel rushed during office visits. I never have to wait longer than 10 minutes to be seen. Dr. Tsu takes the time to fully answer any medical questions. Her office is clean and the staff is friendly. I always get through to staff when calling and if I have to leave a message they call me back the same day.

The staff could be rude, however they have never turned me away with an emergency. Personally, I dont think they are THAT bad, I have dealt with much worse. I feel comfortable bringing my son here. Dr. Tsu is wonderful. She is really down to earth and easy to talk to. She doesn’t act like a typical «know it all» physician:)My son likes her too. He never gets nervous around her. She is very calm and is a great listener. She has helped my son with all his baby and toddler illnesses, including a small surgery she performed (in office). She is awesome-​go with confidence!

I have been seeing Doctor Tsu for 8 years now for all my children! Wow, it has really been that long. However, I find Doctor Tsu and her staff to be so incredibly knowledeable and kind. For that reason, I must write a review for her. Through my eight years of experience with her, I have never experience a single problem, but instead, I left her office filled with joy and knowledge every single time. Thanks Dr. Tsu and staff!

Staff is incredibly rude and unhelpful.

Dr, Tsu is an excellent doctor. She was refered to us by my wife’s OBGYN doctor right before our daughter was born. Since our daughter was born, every time we brought her to Dr. Tsu for routine checkup, she was so paitent in listening our concerns and explaining everything to us in great details. We are happy to have Dr. Tsu as our daughter’s primary care doctor.

My kids have been patients of ABC Pediatrics since 1988 (she’s 22 now).
We see Dr. Tsu when Dr. Andrade isn’t avail. She’s great and we love both Dr’s. Connie has been there since we started going and she’s always been somewhat quiet and shy. But I know this so I strike conversation. She’s very sweet, but yes, they are all verrry busy. Each gal in the ofc have their own way, but I respect that. I always try and strike a conversation so they don’t feel like they’re ‘just staff’ without them the Dr’s would be unorganized. So I appreciate them. All in all the ofc is wonderful.

Because my company switched our insurance to a Blue Cross PPO plan I had to look for a new pediatrician for my kids because their regular doctor was not in the Blue Cross network :(
I found Dr. Tsu by chance and I am glad I did. She’s very hands on and great with the kids. The office staff is nothing like the last one we were going to previous. They did not call the insurance to verify coverage or anything of that sort. I am very pleased and am a fan of Dr. Tsu.

We love Dr. Tsu and so does our baby. He always has a big smile for her. Dr. Tsu is very gentle when handling him and takes the time to listen to our concerns and address them.
With regards to a reviewer’s comments about the staff, it has been my observation that they are simply overworked. When the office gets super busy, they do not have the time to make small talk. There is one staff member who has a hyper-​efficiency mode and she barely looks up while scheduling your appointment because she appears to be multi-​tasking. I can see how this would be perceived as rude. None of the others are like that and we had a hard time trying to guess who was the one who looked like an «ex-​con». We did spot the tattoos one day, but that staff member does not look like an ex-​con and she is one of the nicest people there.
There is also a sign posted on the door that specifically says that the office is closed at lunch time.
We make the effort to appreciate the staff’s efforts, especially when they are busy. We empathize with them (eg. looks like you guys are having a busy day today) and have found them to be very friendly when you take a moment to acknowledge them.

Dr. Tsu has been our pediatrician for the last five years. My son started w/​her when he was 2 and then with my daughter since she was born. She has been nothing but fantastic. My mother-​in-​law claims she is the best doc that she has ever met. Dr. Tsu is friendly and down to earth. She is very knowledgeable about all aspects, but not in a pushy way. In response to the last review, pediatricians are not usually at births, they come later after they are done w/​their patients. The office staff is usually friendly and always helpful when we need an appointment. At a routine visit, my son was being examined by Dr. Tsu, and my daughter was patiently waiting. When suddenly my daughter started vomiting ALL over, Dr. Tsu was so great about it. There she was helping w/​paper towels and assisting me with the clean up. She’s great!

I have high expectations of the care my children receive and it can not get any better that Dr. Tsu. She is the best pediatrician a parent can hope for! My daughter has been going to her since she was born (8 years) and my Son has been going to her for about 7 years. We asked him if he wanted to change Dr.‘s since he is 16 now and he said no! I have sent friends and family to her and everyone has been extremely happy with her care! She has never misdiagnosed our kids and she has always been extremely accurate on the diagnosis and treatment of any illness they have had. She is extremely knowledgeable and her advice has always enhanced the well being of our children. We completely trust her. She is patient and spends as much time with you as you need. You will never feel rushed or unwelcome in her presence. She has even stayed late on a Friday night when we had an emergency and she went above and beyond to ensure we had the best care. She is extremely compassionate, very personable, gentle, professional, very sweet and even a little shy at times. She always has stickers for the kids at the end of the visit. I believe the true test is that the kids are never scared when we say we are going to see Dr. Tsu. They completely trust her as much as we do. She shares her office with a Male doctor — Dr. Andrade. My friends two boys go to him and she really likes him. I have only seen him once when Dr. Tsu was out therefore I really do not have a thorough opinion about him.
We have never once been unhappy with her care or heard a complaint about her from her patients that we know… Dr. Tsu is awesome, she is as good as it gets!