Great neighborhood business. Friendly staff and owner(greets us by our first name). Easy parking. Good selection of cards and gifts plus a post office that is a great alternative to the nearby branches.
Jessica T.
Évaluation du lieu : 4 San Jose, CA
This Hallmark is great. It makes me sad that more and more people are sending emails and texts to each other instead of hand written cards. There’s just something so nice about writing and receiving handwritten cards. This location is tucked away in a shopping plaza. Parking is easy to find and there are always rewards(ex. $ 2 off, buy two get one free, etc) for card members or at the bottom of receipts. It’s slightly older but they are always stocked with lots of different cards for all occasions. I recently visited this location to look for a Valentine’s Day card. There were so many to choose from; it was overwhelming but because of the large variety to choose from I was able to find the perfect one for the person I was looking for. This Hallmark always has a lot of birthday cards as well as a lot of 99 cent cards. There is also a gift section with journals, stuffed animals, and other little goodies. Another really cool thing about this location, is that there is a post office inside! You can send mail and packages out, as well as grab boxes and stamps if needed! I have always experienced great service at both the store and the post office inside. They answer any questions I have about the location of certain cards and always spark up a friendly little conversation when I’m purchasing my items.
Jason M.
Évaluation du lieu : 1 Santa Clara, CA
Clueless cashiers coupled with a manager who is rude and didn’t really care about our business means we will be shopping elsewhere. Don’t bother going to this one there are other much better Hallmark stores.
Denise L.
Évaluation du lieu : 4 Santa Clara, CA
Love my Hallmarks to buy cards for every occassion! Older store, but has cards, gifts, etc for every event imaginable! Workers here are friendly, and plenty of parking.
Jeff C.
Évaluation du lieu : 1 Bastrop, TX
I have plenty of experience shopping at retail stores. The owner of this business treated me more rudely and disrespectully than anyone ever has in a retail situation. I had my 6 month old in a shopping cart and this jerk spoke to me in an extremely rude way telling me that shopping carts were not allowed in his store. His clerk(an old lady, probably his mother) agreed with him. I was stunned. If only he had spoken to me politely, it would have been a completely different experience. I am reasonable and would probably have taken the cart outside and returned with baby in arms. As it is, I told him I would not be a customer in his store and he said that would be just fine with him. Incredible that this guy has any customers at all. I would not recommend this business to anyone. I tried reporting him to Hallmark corporate but they said he is independent of Hallmark and they have no influence over the way he runs his business. Pretty lame response from Hallmark in my opinion. I wish there was something more I could do to warn other customers to avoid this place like the plague. This store does not deserve one star, but there is no way to indicate Zero(or less)
Melissa J.
Évaluation du lieu : 1 San Jose, CA
This Hallmark is a bit hidden in the plaza, but they have a decent selection. I love to browse Hallmark stores because they’re great for gifts, cards, trinkets and what not. However, I stopped by this Hallmark yesterday, on a Sunday, to buy some Easter gifts and cards with my mom. As I was browsing around, a grouchy elderly woman walked by me and stated, «we close at 5. It’s a few minutes after 5.» I bust out my phone, feeling embarrassed, and it was 5:03, exactly. HORRIBLE customer service… you never shoo a customer away, especially like that! I was so angry, I headed straight for the exit, but this old bitch locked all of the doors(probably to prevent anymore people from coming in)! I found out the doors were locked after I tried to push on them & exit, angrily. She comes over, doesn’t even apologize. Just opens the door and says nothing. I’ll take my business elsewhere, to any other Hallmark… not this one.
Courtney R.
Évaluation du lieu : 3 Benicia, CA
It’s Hallmark, they sell cards so basically you are evaluating service and it was okay. With how busy this place is not you would think you would get more attention and help.
Angela S.
Évaluation du lieu : 2 San Jose, CA
My mom and I come here because they have an in-house post office. Which is cool cause you don’t have to wait in a long line at the actual post office… BUT honestly, every single time we come here the staff members(in the post office area) are condescending and rude. It’s really puzzling to me because my mom & I are pretty pleasant people. I guess the women working there just hate life or something.
Carole G.
Évaluation du lieu : 5 Denver, CO
Hallmark stores are so much more than cards nowadays. This one has loads of nice gift items in all price ranges. I love to come here to pick up that little something. They do of course carry the full line of Hallmark cards and there is a large selection here. But, I really enjoy their other offerings which are not even made by Hallmark. They carry cute stuffed animals, some nice stained glass(I know it’s not the real thing, but it’s sure pretty!) vases and hanging pictures for your windows, various animal figurines(lots of cat and dog stuff), potpourri items, and on and on. They generally have a good supply of seasonal décor for whatever holiday we are celebrating at the moment and this location also boasts an in-house post office! You have no excuse for not getting that card and mailing it too! My Hallmark rewards card works here also. I think the same ladies have worked here forever and they are always cheerful and friendly with offers to box and wrap gifts for me. They have good caramels at the checkout too! So you see, there is no reason to come in here and not find something to buy. Makes me smile.