Lucky

Ridiculous, unadvertised, inconsistent policy that everyone in the party must show ID if you are buying alcohol. And it’s up to the cashiers to decide who is a «party», which frankly is totally unfair to them. They may as well check ID at the door at this point.
I don’t actually have a problem with the policy itself but it is inconsistent and a surprise at the cash register. If this is truly a policy, please put up a notice by the alcohol so I can have my sister or daughter or whomever wait in the car. Or I can check with my friends that they’ve brought their IDs. Wouldn’t think to do it otherwise if I’m the one buying and I’m the one with ID. God forbid you flirt with the person in front of you at check out – boom, the cashier will assume you’re a party.
Taking my business elsewhere.

I used to be a huge Lucky’s fan… then Albertsons… then… Lucky’s again. But anyways, this location always seems a bit outdated in terms of their décor, but that doesn’t really matter. What really matters is that they always seem to have higher prices on their chicken than Safeway. And that’s unfortunate too, because I still love Lucky’s.
It’s almost impossible to find good vegetables here, and it’s downright impossible to find a good loaf of bread. I will say that their dairy section is always stocked and always has heavy cream which I use for holiday foods. So in all honesty, I wish this place would improve. I hope it will. I miss you Lucky. er, Albertsons?

This Luckys is well stocked. Has everything you need and is located right next to CVS, just in case Luckys might not have it I can just walk across parking lot. I’ve rented their carpet cleaning machine — they’re new and cleaned well. Good customer service and even accepted a food item I returned because I didn’t think it was fresh. No questions asked and no hassle. They have a decent organic section too. I will continue to come here for my basic grocery needs. They also make an effort to have enough cashiers around when the lines are long.

This is the review for sushi at this Lucky supermarket. I love sushi without raw fish. The California rolls are very good. I can tell they are freshly made by seeing green avocado. Sometimes I choose Philadelphia rolls which are made with Cream Cheese. And I know their sushi are freshly made because there is a sushi chef working at the corner of Deli Department. Once I have a craving for Avocado rolls (just seaweed, rice and avocado) and I didn’t see that on the display, I asked the sushi chef to make it for me, and I got the freshest avocado sushi rolls. If you are a sushi lover, the sushi at this Lucky store won’t be disappointed you.

I went in there to cash a lottery ticket and I was waiting at the counter for 20 min. The lady at the self check out said there will be some one in a minute. she could have helped me but she said only customer service could cash it. I have been there 4 times since then and that same lady keeps following me around the store. thus place sucks!

**This review is for the Deli department**
Super rude service today from a young white woman with blond hair working in the deli. I asked for freshly sliced turkey, they had some on display and she tried to give me that, she insisted that it was fresh. I said, «I don’t want that turkey I want it sliced fresh from a new turkey.» I said,“The turkey in the display is not as thin as I want it,” she replies, «That’s as thin as it comes.“She refused to cut it and made a big deal about the whole thing. I was mad, just cut me the turkey. I have come here in the past for meat from the deli and I always get it cut how I want, so I know she was lying and just being lazy. Then I asked for bologna, I asked for thin she gives me thick so I made her do it again. Honestly, she had such an attitude. It was the worst customer service I have ever had.

Rene is amazing as always! Forgot to post this one until we bumped into him again.
He gives great customer service and really tries to get to know the shoppers!
Great work Rene :)

Never thought I’d find myself rating a grocery store, but Rene Salas most definitely deserves recognition for how awesome he is. My friends and I were looking for a last minute bday cake for a friend at 11:30 pm, and even though it was so close to closing Rene was friendly and patient with us. Right away when we asked for help he was enthusiastic and then he offered us customizing the cake we were buying. He let us do our own icing so that we could decorate and gave us so many ideas for what we could do. He spent a good amount of time with us and remained patient and enthusiastic the whole time. He’s a great worker and definitely makes a grocery store lively. We really appreciated his service!

RENE SALAS is hands down the greatest worker I’ve ever encountered. Ive been coming to this luckys for years, but I had never gotten help on shopping or getting certain things. My friends and I came to luckys around 11pm to get a birthday cake for our friend. Rene not only provided PHENOMENAL service (welcoming, helpful, funny, informational), but he let us design the cake for our friend. He went out of his way to give us more ideas on how to make this simple cake a MASTERPIECE! plus it was closing time yet he was still so patient with us. Grocery store shopping is usually never labled as «fun» or «awesome»…but that night I had a blast at luckys! AND my friend loved the cake: D Rene makes the store welcoming and easy to navigate. He even offered to carry the cake to the cashier for us. SO KIND!

I am a regular here cuz it’s convenient and close to home. My whole family shops here as well. This market has all the groceries we need and service is always great. Self checkout option is a plus but even being rung up by a cashier is fine cuz there’s usually no wait. They do strongly enforce their «3’s a Crowd» rule so lines are never long.
The manager, Rene, is especially nice and helpful every time I shop here. Today my mom and I came in for salmon. He saw us, asked if we needed help, and quickly assisted us. From the cashier to the person bagging groceries, EVERYONE was extremely friendly and sweet that I almost felt like I can get cavities from it. The service today was far beyond my expectations that I had to go on Unilocal and give 5 stars. You guys deserve it! Thanks!

Lucky (branch of Ralph’s Supermarkets) are pretty consistent at each location. This location is a little smaller than other luckys but they usually have what you need. They do have a fresh deli and small bakery area, but do not know if they have a pharmacy or not. The workers here are always very friendly and do not make you feel like they are following you around the store or always in your face like some supermarkets.

I’m ready to pay but I couldn’t find a check out light that’s on. I went to check out #6 a lady was coming.
Me: excuse me which one is open?
Sonia: I am opening right now… UNFORTUNATELY
Nobody wants to hear that I just wanna pay for my groceries n get out of here!

I much prefer this supermarket to the Savemart across the street.
I come here probably once a week or so and they always have what I’m looking for. The cashiers are great, actually all of the employees I have encountered there are very courteous and helpful. Gloria is the best, so quick with my transaction but still makes conversation and has a big smile on!

Came in for peanut butter and the brand I normally get (Justin’s) was out of stock. I asked Rene if they can triple check in the back which he kindly did. They didn’t have any left but he was kind enough to suggest other brands he pulled from the back as well. He even offered to run to Save Mart to grab one for me because they had some in stock! So nice! Great customer service and everyone is helpful and friendly, ALWAYS. Thanks RENE!

This review is for Rene S., one of the employees here. His customer service was absolutely phenomenal! He was sincere in his apology for the wait, and proved so by taking the time to assist us in exiting the store. Not sure if he is a manager here, but he carries himself like one and if he isn’t, I’m sure he is on his way towards this position! Thanks Rene for the awesome service and making a regular grocery stop a much more funfilled and genuine experience! :)

Shout out to my dude RENE for the awesome customer service and for making a genuine connection with us from the sales floor to ringing us up.
–Shez and Zab

EVERYONE is so helpful and cheerful every time me and my boyfriend go. It’s close so we are there almost every day, we’ve come to adore the staff! We always go in the evening and Rene Salas is always super helpful and in the best mood. Everytime we ask him a question. He goes above and beyond and walks us to the certain item we had a question about. He makes it easier and fun to shop for groceries! Thanks Rene

2014 Unilocal 365 CHALLENGE — ³⁴⁰⁄₃₆₅
I grew up going to this Lucky’s as a child because for awhile it was the only good grocery store in the Evergreen area back in the late 90s/​early 2000s. It’s still around, switching back and forth between being called Lucky and Albertsons. They are basically the same thing, although they switch names nearly every time I am back in town.
It is located in a plaza which used to be thriving, but nowadays seems less and less populous due to the growth of the Evergreen area. There’s a decent amount of parking which mostly belongs to the grocery store and the CVS also located in the plaza.
It’s definitely smaller than some other grocery stores I’ve been in, especially because I feel like grocery stores are getting bigger and better over the years, but you can pretty much find everything you need here. It is clean, well organized, and easy to navigate through. The aisles are really wide. I came here late morning today and it almost felt deserted.
Overall, I recommend this Lucky’s. It’s one of the older grocery stores, but it doesn’t feel dilapidated or worn in the slightest. It’s just not the prettiest and most modern, but you can get the job done here.

I’m really not a fan of Lucky’s I’m more of a Safeway shopper but since it’s right next to the house I decided to give it a try. And to my surprise they have really great deals maybe even better than Safeway.
I actually went to Safeway one day to buy some salmon n asked one of the workers if it was boneless n he said he didn’t know. So I didn’t buy the salmon there instead I went to Lucky’s to try my LUCK. Their selection of seafood was amazing. N it was all FRESH. MUCH better than Safeway’s selection. AND I even asked the butcher if there the salmon was boneless n she said that it was! I had finally found what I was looking for and for a great price too! Way cheaper than Safeway’s and cheaper too!
5 points for Gryffindor! :D

This rating is for the customer service by one employee and not the entire grocery store as a whole.
I live by this Lucky and have been going here before it was even Lucky. Last night at around 7:30−45pm, I stopped by to grab milk for my son. As I approached the milk fridge I slipped right by the kiosk with the bananas. I almost fell. There was an employee (short, petite female with blondish short hair who spoke with an accent) who witnessed it as she was orgnanizing the Hostess donuts and sweets on the shelf. She walked over to check the spot to see if it was wet but it was not but there was a streak mark there that may have caused my boots to slipped.
Instead of asking if I was alright, she saidh it was probably my boots as the reason for my slip. She went ahead and explained that the floor was not wet and that maybe it was my boot that was wet. I lifted my feet up and it was dry. She still insisted it was my boots. Really? I wear my boots all day long without falling, then I walk into Lucky and just happen to almost slip and fall on my behind. This staff did not express any concerns but rather tried to blame me instead. I’ve never experienced this before and I was quite frustrated by her. She needs to have some training on sensitivity and customer service.