Luxor Nails

I’m surprised this place doesn’t have a better star rating! My cousin and I had horrible customer service at another nail salon that was 5 minutes away, so we found this place. The sweet ladies took us in even though we went when they were about to close! And what’s even better, they gave us a complimentary shoulder and back massage that was heavenly! Would definitely go again! :)

WORST PEDICURE EVER !!! She took the skin off my foot when she was using the pediegg. Then when she put my foot into the light to dry the color it burnt my cut even more! She didn’t even massage my feet all she did was put lotion on my legs! Save your money and take it elsewhere. Plus their color selection sucks. DONT GO!

Definitely recommend Ling for Pedicures! & For People Who complain about waiting, just make an appointment.

Pathetic all yu hear is a bunch of foreign language, and if they’re slow in the road they’re definitely slower here!!! Ingrown toe nail and hand nails took 2hours!!! For what! Nails ain’t going to last a lifetime. Last time I bring my gf here. We come in at 850am and still here at 1101 don’t bother

Solid service and I’ve never had to wait. I love that it’s clean, well priced and you get a nice mini massage with each service.

It would be 5 Stars IF this review was based on the awesome job Lisa does on eyebrows! BUT the wait has become just ridiculous! She is the only one that does eyebrows in this shop and will make you wait over an hour at times. I NEED to find a new place :(

Had my medi– and pedicures done before me wedding. Great quality and wonderful price. My bridesmaids and I all got discount since we came together as a packet. Such wonderful talent nails designer and very young artistic ladies with quick hands-​design nails art skills. I was very impressed. Thank you Luxor Nails for giving us the discounts and an unforgettable moment.

This place has the worst costumer service ever. Lisa the manager is absolutely rude. There are many other places that you could go to, spend the same amount of money and get a way better experience from start to finish. They messed up my nails and then said they didn’t have the time to fix them because they were too busy.

Not even the same size or shape smh! Same thing has happened 2 times I use to be a regular here Until linda left. when the first incident happen I let a few months pass and i decided to give another try but smh I regret it I should’ve taken my $ 40 somewhere else !! Refund asap please.

Just had the worst encounter how in the hell r u not going to open the door to let the chemicals out!!! I just told you I’m prego and u chose to argue with the a client!!! Livid just livid been going here for 15 years n this is how u treat ur clients!!! And Lisa the main person didn’t say a thing!!! You have no leadership at all Lisa.

Luxor’s patrons do not have good customer service– doesn’t matter if you call and make an apt, you still will wait at least 15 minutes.
Lisa is dirty, needs to go to nail school to learn nail etiquette. Was working on my nails & a 300 lb gentleman came in that had purple legs and 3 inch toe nails. She had me drying my nails, actually went & sat down & started going to town on this guys toes, mind you with no gloves. Then she was going to come right back to me to put the gel on without washing her hands. Absolutely unbelievable. I had to tell the other nail lady to please make sure you tell her to wash her hands before coming back to me. Who does this? I had so much crap underneath my nails when she was done, it was insane. Always a crooked nail with a new set. And I wanted a design that evening and was told I would have to come back the next day, really? So what kind of tip do you leave when your service was awful?
The owners really ought to know what’s going on in this place. Very unprofessional! I am telling all my friends that I know not go to Luxor’s, they need to really find another place to go. Don’t trust them.

I’ve been getting my nails done all my life and this was by far the worst nail salon I’ve ever been to. On of the ladies twisted my friends finger backwards and dislocated it. They also cut my finger and it bled pretty badly. When we stood up half way through our nails being done (we had been in there for two hours already). The nail lady grabbed my friend by the wrist and when she got lose the lady chased us through the parking lot and grabbed her again. I have never been treated so badly at a nail salon. I get my nails done so I can relax and this experience ruined that for me. There are many other nail salons so I would strongly advise you to stay clear of this one.

Tram is the best nail technician! Everything is in sterilization packs and she opens them up in front of you. She is a hard worker and is thorough over every detail of her work. She is friendly and great at what she does. I didn’t like the gel polish I picked out and called Tram and she fit me in the next day with no charge and did it with a smile on her face! I Highly recommend this place :)

I wish I could give no stars at all! The customer service is awful. I went in to get my eyebrows waxed since I was in the area. I walked in and no one greeted me after standing at the entrance for about 5 minutes I asked a lady up front if I could get my eyebrows waxed. She looked irritated with my question and told me to sit down, I then asked how long the wait would be and she rudely yelled she didn’t know. I was so offended by her horrible attitude I left without getting a wax.

zero! dont ever go to this nail place! i went in to remove my acrylic manicure and the girl removed it with the gross nippers. it hurt so bad! and damaged my nails! it was horrifying to watch she didnt even smoothen the nailbed and left gel on it and painted it with nail polish!!! now my nails are so thin and badly hurt for days!
their attitude towards customers are below zero i dont know who owns this place but they better change every single person who works here. too noisy and trash talking girls they dont deserve tips at all they dont do anything good. never coming back not even if u pay me!!! worst place ever!!! she ruined my nails!!!

I have been goin here for almost 10 years and would only get my pedicure done by one person, Chi Phuong and my nails by Julie, chi Trang, and no one else. Yes the place can be ghetto but I can tell you that you can’t get the price and quality from else where comparable to the work of chi Phuong and chi Trang! I tried a few other places but always ended up coming back to this place.

went back to luxor and was less impressed, the shellac lasted 2 weeks but if youve had shellac before you would understand. The shellac that was near my nail bed was very bubbly and caused the polish to easily peal off my nails. You get what you pay for I guess!

If I can rate this place with ZERO stars I would.
Besides me not being satisfied with the pedi I received. Let me talk about the environment.
When you go to a spa or get your nails done, you expect to surround yourself in a ‘positive’ environment, so that you can relax or forget your stress for a moment.
I’m mixed white and Vietnamese and understand Viet to the fullest. Long story short, I know that 70% of Viet owned salons always talk some kind of crap about their customers. But hey, we can’t always avoid most of these places. This place… this place wins the «Salon Cup» for trash talking of all trash talking. The things they were talking about their customers, in front of their faces, while they were getting their nails done was appalling! They were not just talking about how fat they were, or how ugly their hands and feet were, but also about their nationality and how stupid their race was.
I saw first hand, how their customers would give them little gifts– on top of what they would give for tips and oh boy… were they talking mad crap about the gifts that were given to them. Complaining that they didn’t need that junk and going on and on about how ugly their gift was. No sense of appreciation or gratitude located ANYWHERE in their bodies. Then they turn around and lied to their customers saying that the gifts were great but then continue criticizing it in Vietnamese.
Ok, typing this is bringing back memories and making me become upset FOR their customers all over again. I would just say, choose a better environment and take my word, this is not the place.

I have attached the link for the Board of Barbering and Cosmetology Complaints & suggestion form.
The Board should be aware of any kind of unfairness and their bad behavior.
If you can find a better nail salon I highly recommend it.

This place is a joke! You definitely get what you pay for! Wait until you see this story:
So last Friday I went with my friend to get my nails done. I had a hangnail that was really sensitive, I had asked the nail lady to be gentle, she asked what happened and I told her I had a hangnail so be gentle, she said «let me get it» I had told her NO at least 5 times, when she was done with my nails she tried again to get the hangnail, I pulled my hand away and she grabbed it and was digging in my nail trying to get my hangnail, it hurt so bad! That night my finger started to get red and irritated. I recently went to the doctors and they said I had a staph infection. I go back to Luxor and ask for my money back, they would not give me my money back unless I signed something, I told them I would not be signing anything, I walked out with nothing!!! I told my doctor I went to Luxor off of Blossom Hill, she mentioned she had a client that had Mycobacterial skin infection sores from their pedicures. Luxor got a slap on the hand and that’s it.
PLEASE be mindful that Luxor does not clean their tools, and that is how I got a staph infection. Very very dirty place, and they are very pushy and rude.