McDonald’s

So they got your order wrong and instead of bringing the mistake to their attention nicely – which would have been more simple and quicker by the way, you chose to instead waste your time and energy to yell at the entire staff like a tantrumming child until you got what you wanted. And I hate to break it to you, but I don’t think threatening to talk to HQ will change the fact that the staff did their JOB and was completely polite – actually too polite in handling your situation. Mistakes happen, and especially in this fast paced environment, it’s bound to happen. Grow the f up, no one needs your bs during this time of the year. The show you’ve put on was worse than the fits I get from my kids at work.
…Is what I should have said to the woman who made a complete fool of herself at the MCD I decided to walk into on my lunch.
I got your back, staff. I remember what it’s like to work in customer service. Some people are just too ridiculous. And lady if you’re reading this then good, I hope you get some common sense and a heart for the holidays.
–Zandra

I am writing this because I did not like the front lady there the other day. She was pissed off about something, and could not control her self in front of paying customers. I like burgers, but I hate a side of bad customer service next to it. I will not return to this one unless I have to. I prefer to go to the other one couple of blocks up the road.

This is a great late-​night date night destination! The ambiance, though brightly-​lit, was quiet and intimate at 9PM. Perfect for the dinner part of dinner and a movie. I ordered the chicken nuggets and they arrived to me fresh out of the deep frier. These chicken nuggets were the crispiest little chunklets of processed poultry that I have ever had the pleasure of introducing to my mouth. As a chicken nugget enthusiast, I have had McDonald’s Chicken McNuggets from McDonald’s locations all around the country, and all around the globe. These nuggets however, were the crispest and most decadent morsels I have ever sampled.
While my boyfriend got a beverage with his order, I opted out (wasn’t feeling sugar in the moment). The cashier offered us a free second soda cup anyways (I politely declined). This no doubt stems from their commitment to maintaining a romantic atmosphere for their patrons, and it worked! Thank you, Capitol Expressway McDonald’s, for helping me keep the spark alive in my relationship. ⁵⁄₅ stars.

Used to be quick and efficient, but the past several months this locations is hands down the worst of the 3 local mcD’s in the area. Average about 50% accuracy rate on orders in drive thru, and can get extremely slow at times when average crowd. Unsure if they have new inexperienced management or what, but even after an extra-​terrible experience of 25min wait plus wrong order, I was not offered anything extra like the typical free $ 1 this or $ 2 that, or even a free apology. Save your sanity and go to the one on Snell or Almaden. This place is either incompetent or gave up trying.

This review is just based on customer service. I got a coupon for a buttermilk crispy chicken with free medium fries and drink. I decided to try it for the first time. The place was under construction, so pretty crowded for parking. My order was to go, but the employee put my order on the tray by accident. I know this is not the first time this had happen to me. When I told her the order was supposed to be to go, she gave me a dirty look like I changed my mind or something. Oh well you want to be rude to me, one star biatch!

Maybe I came here on a bad day but I’m not coming back to this particular McDonalds. I ordered one of the crispy chicken sandwiches (I forget which). The part that was supposed to be crispy was soggy. The meat inside was tough with bits of gristle. It was edible but not worth $ 5.00.
Overall there’s better McDonalds. At least this one tries to be clean inside.

Okay, I go through the drive thru and order a McDouble… I come home and find out that my McDouble is just two dry patties slammed between two buns… Where is the ketchup or pickles or cheese? RIP OFF. Bye Capitol expressway mcdonalds. You guys fucking suck

Good food, but make you fat and unhealthy. I rather have healthier and better food.

This McDonalds is pretty clean. I always get my food fast and the service is pretty nice. Better than most McDonald’s I have gone to because they get my order right.

Worst McDonald’s ever. DO NOT EAT HERE!!! I used to work here and let me tell you these place takes to many short cuts when it comes to customer service. They will give you food that has been sitting on the heating pan for ten minutes. If you don’t come here everyday except some very unprofessional and rude attitude. The owner is also very rude to the employees and customers. She screams and curses in front of the customer. She makes up condiments like ketchup and bbq sauce off the floor and still use them. Same with the cups if they fall on the floor we have to pick them up and use them again if the customer doesn’t see they fell on the floor. If they do see we put them in a different spot and wait for them to leave and put them back where go. Do yourself a favor don’t eat here these place is gross and it does not care about the customer at all.

Right next to a Chevron gas station right on the Capitol Expressway Auto Mall. They have their own parking lot and it has shade thanks to the awesome trees.
It is clean, fast and serves your favorite fast food items. I keep wondering when will they offer McDonald’s Tacos? I really wanted a Taco.
After going up and down the Communication Hill Steps for 5 (Five) straight times without stopping and when my legs feel like Jello, I’ll treat myself to an ice cream cone from McDonald’s. I deserve it! (No. I don’t). Its just an excuse to eat with Zero F*s given!
If you come here right after going up and down those stairs, you’ll feel like you deserve the entire gallon of ice cream. Seriously.
Aaahhhhhhhh! There you have it. I screamed for ice cream. Your turn.

was looking for a quick place to take my kids for dinner, as I was short on time as I had alot of place to be this day.
This McDonald’s was on my way to the next stop, which I was glad. The boys always look forward when I do take them here, as it is a treat for them. This McDonald’s was clean and well taken care of and the services was quick and easy. We were in and out of this McDonald’s in less than 5 minutes, which was very good as we needed to get back on the road again.
So if you are looking for fast food and quick service, this would be a place to recommend.

This has to be the worst McDonalds out there. It’s pretty much guaranteed that the order will be wrong and cold.
The employees are very unprofessional and I question who’s actually hiring and training these people as most of the employees seem to have the same arrogant, immature and unprofessional behavior. The problem here is the manager and lack of proper training in every area.
This McDonalds is a disgrace to the company and fast food in general.

What can I say… Mcdonalds is good and quick if you want to eat something unhealthy but then again it is your choice. Romel got a mcflurry with extra Oreos and I wanted a dipped cone but they don’t have it anymore. I ended up getting a 10 piece chicken nuggets. We always go through the drive thru because its faster. McDonalds will always bring childhood memories maybe that is why we can’t stay away even though we know its bad for you. Can’t wait to try their chicken wings!

It is a normal McDonalds. Can’t go wrong here. Place is pretty clean with a nice size lot. Service was fast and the food was not messy. Did notice a customer stealing from the fountain filling his own bottles with coke.
Must try? just like any other McDonalds
Try again? for lunch or so.

Excellent, excellent customer service! I wish I got the ladies names that helped me out.

Never thought I’d give a McDonald’s a good rating, but here it goes. After working out in Communication Hills, brother and mother wanted to stop here before heading back to the dealership for my car.
Tina’s Tips and Tantrums
— Chicken nuggets are always good
— Fries are addicting
— Snack Wrap, I always get crispy and with honey mustard, not enough chicken in the wrap though
— New smoothies were good, strawberry banana and mango pineapple.
— The frozen strawberry lemonade reminded me of Great America’s except sweeter and more concentrated
— Do not get strawberry shake, way too sweet and fattening
— Keith, the register person, was friendly and generous. He delivered our food to our table. Isn’t that nice? Never usually have that kind of service at a McDonald’s.

They’re quick, they’re nice, they get their order right.
This location has outdoor seating, and if I sit outdoors after 5pm, it’s perfext sunlight, shade from the umbrella & the right amount of breeze :) I sound dorkie right? … Not if you work a desk job walking distance away, that little time sitting there reading an e-​book is well deserved.
Of course it goes well with a large caramel frappé (way better than starbucks! better priced too), a grilled chicken club (no lie, but the chicken is never over cooked to that annoying dry taste, it’s so juicy!), lettuce and tomato accompanied by bacon! crispy crispy bacon!
:) warning, the parking lot does tow if parking time limit is over!

Convenient location
Free wifi
Quick service
Especially tasty ¼ pounder patties. mmm mmm mmmm

Ha, I feel funny reviewing a McDonald’s, but this one really deserves it!
No, it’s not close to work — I’ve already written a review on that one =P But seriously, I’ve come here a handful of times with the fiancé to grab a quick bite to eat and all 4 stars go to their nuggets!
I’ve been eating Chicken McNuggets practically my entire life. Honestly, when I get a fresh batch of newly cooked nuggets, dunk it in the BBQ sauce, and take a bite… it’s like, *siiiiiigggghhhh*… and I think of my childhood, lol.
Whenever I go to a McDonald’s, 95% of the time, I will get nuggets. The ones I’ve gotten here has been hot, crispy, and fresh EVERY TIME, therefore, they deserve some recognition.
I just wish this location had a 24-​hr drive through at the very least.