Mloan

I refinanced my house with Warren Myers at Mloan and got the best home financing experience I have ever had. I shopped around and contacted a total of 7 mortgage brokers, Warren was able to give me the lowest rate on the market when all the other brokers said it was not possible. He was so helpful, courteous, knowledgeable beyond the norm, and a true professional. The loan closed fast with zero problem.
I am looking at another mortgage and tried to call Warren again because I would not go to any other broker. When I could not reach Warren, I googled Mloan, then the name Warren Myers. To my deepest sadness, I found an article his friend had wrote about his passing in 2014. Warren Myers is no longer with us. He passed at the age of 53, surviving by his wife and children.
To the only negative review listed below in 10/​14/​2014, please know that your experience reflected the time right around his death, when his health was at the end of the rope. Notice how all other reviews, including mine, reflected positively on his ability, professionalism, personality, effectiveness, and humility. He achieved loan closing that no one else can.
Good bye Warren. Rest in peace. You will be missed.

As a Realtor, I work day in and day out with various lenders, and I have NEVER had such a bad experience as with Warren Myer and MLoan.
* Communication was completely lacking — he never fully explained the loan process or options to my clients.
* His replies to phone messages and emails regularly took 2 — 3 days, not the 2 hours he claims on his voicemail greeting.
* He never even scheduled the appraisal of the property.
* 48 days into the loan process on a 30 day escrow, he was no closer to getting the loan to underwriting than he was on day 2.
* Updates on the loan were never given unless I requested repeatedly. I gave up calling and started only emailing because I wanted the record of what responses I got and how long they took.
* The listing agent was equally disgusted with Warren’s lack of customer service (after patiently waiting for 48 days) and suggested that the buyer’s change lenders. Warren’s answer was «I agree». While that is undoubtedly the best thing that could have happened for my buyers, it certainly shows me that my clients didn’t matter to him at all as customers.
I’ve read the other glowing reviews here. My experience was completely the opposite, and I would absolutely not recommend Warren. Many buyers are young, inexperienced and looking for guidance — Warren does not provide the level of customer service I would want for any of my clients — even the more experienced ones.

We did not use MLoan on this purchase, but their follow up and service was impressive. Their rates quoted were also very competitive. We will use them for our next project.
JS

I spoke with Warren today. He was very professional. He gave me all the answers quickly regarding rates, closing costs, points, how long it would take to recover points with different rates and terms. Very fast, efficient and then e mailed me all that we discussed.
When and if i do refinance or purchase i will go back to Warren Myers.

I found Mloan simply filling out a form on the web to see what the current rates were. Warren was the first person to contact me. I checked his reviews online and they were positive, so I began the process of refinancing our home.
Warren was very professional and promt at returning any and all emails. One thing I liked was that he did not lose patience no matter how many questions I asked. Once the application was completed and it was time to submit all our documents we began to work with Alex. Alex was equally as professional, efficient and promt in responding to all questions and keeping the process moving. There were no lags or delays at all. Many times, Alex was even returning my emails at 9:00 at night.
In the end, we completed our refi in 3 weeks at a very low rate. The process is never «fun» but Warren and Alex made it as fast and painless as possible and we are very pleased with the results.
Highly recommended!

Simply the best business experience I’ve ever had. I had the opportunity to work with Warren and the MLoan team and appreciate the great service and competitive rates and fees we always get. He went above and beyond in order to get us the best loan for our situation. Everyone is very caring, professional, trusting and they offer competitive rates and fees to the borrower. I also appreciate that the whole team stays current with all the changes in the industry. Warren and his team are easy to work with and make the refinance experience extremely easy and pleasant. I highly recommend MLoan to anyone that needs a loan when they are purchasing a home or refinancing. Thank you so much MLoan!

We first worked with Warren at a time when housing market was picking up, and the house prices and interest rates were rising. We had previously visited several banks, and did not like the service and deals we got there. This was our first loan. The main painpoint was that we had to fill similar looking forms over and over again in each bank, and also for even the same bank a few months or one year later. This was time consuming, and took away valuable time from us which could have rather been utilized for house hunting, and other activities.
Working with Warren was timely and refreshing. He had automated the entire loan process electronically (at a time when everyone else was burning trees with paper work). We never had to enter the same information twice. He always had all our records, and he only had to update them every time we met, which would take 5 minutes. Throughout he would have a jovial personality talking about all other interesting aspects about life in the silicon valley, family and more. He is an engineer and it always showed in all the analysis he was capable of doing. He had many nifty tools developed at his finger tips, and he was able to get us answers to questions within seconds. He often even anticipated our next question, and had all the answers ready. So in terms of customer service, we thought that was superior to anyone else we had met previously, and even later.
Warren soon became a good friend of ours, and we would meet him in other gatherings and conferences. We realized that he was not just a loan broker, but an entrepreneur and strived for creativity. His strengths included automating the entire loan application process and finding us the best deals quickly. The loan process was also always smooth. We never had issues at the time of the escrow signing. All documents would always be ready, and any surprises taken care of swiftly and smoothly. (You see there always can be surprises, but how the broker deals with them can make a lot of difference to the quality of your relationship and experience).
That brings me to the next point. The deals! Due to his alert acumen, he was always able to find the best deals over anyone else. We felt that it was often hard to beat his deals over anyone else’s. He would work with the same banks that we worked with, but get better deals, as he had great relationships established with the banks.
For all these reasons, we overwhelmingly recommend him to new clients.

Warren has an extensive amount of mortgage experience and with his technical background he puts that to great use for you to help you get the best rate out there! Recommend Warren to everyone.

I turned to Mloan to help me decide if I should rent or buy. Warren provided with me with detailed info that was helpful in making a decision. Rather than trying to sell me, he gave me the benefits of buying as well as the benefits of renting. Although, I decided not to buy, Mloan is the first company I will call once I get into the home purchase market.

I know Warren for well over a decade and had the pleasure of working with him many times. A wonderful communicator (when your getting a loan, you need that) and a total professional.

Warren came referred by a friend.
He is professional, no-​nonsense and on-​time. I think I got a really good deal on my mortgage (30 yr-​fixed). He was able to beat the other normal channels that I had access to. Did most of the stuff on phone and emails.
That is the bottom line for me when it comes to mortgages — did I get the best rate?
A close 2^nd is — how painful the process was?
I will continue to use and recommend Mloan (Warren)

I have been lucky enough to have Warren’s experience and professionalism assist me several times over the years. I would have have recommended him to family and friends. Although it may be a while for me, when my time to refinance comes again, I’ll be calling Warren one more time to help me.
Thanks Warren!

Warren was instrumental in the refinance of my home. I had extenuating circumstances and other companies said it was not possible. Warren was able to get the refinance done. It took longer than I expected but Warren was always reachable and helped to move the process along. At the end, there were some out of pocket fees that I had to pay due to delays with the company and when I requested to be reimbursed, Warren was true to his word and I received a full refund of all fees. I would recommend Warren to anyone looking for a loan officer and would definitely use his services again.

We had been trying for six months to refinance an $ 800,000 single family rental property in the Aviara area of Carlsbad, CA. No broker would touch it. I found Warren through Zillow. He stated he had a lender would take on such a mortgage and give us our required 80% loan-​to-​value. He stated it would take up to three months to close with this bank, but he would get it done. And he did!

If you’re considering a loan or refinancing, you must contact Warren. His rates are extremely competitive, he calls or emails you immediately if you have a question and his team makes the entire transaction so easy. I can’t believe the rate I received and how quickly the transaction was completed. He will do his best for you.

Warren just helped us close a loan to refinance our house. Warren came through for us when other mortgage brokers failed. Warren made the process very easy on us.
Thanks for your assistance, Warren. I am looking forward to lower mortgage payments. :)

Warren knows the mortgage world inside and out! Currently, we are in the process of working with Warren to re-​finance our home. Our particular loan situation is quite complex and Warren has been amazing in his knowledge of the industry, easily and clearly explaining everything to us and in answering any and all questions that we have had. If you are looking to purchase a new home or re-​finance your existing home, Warren will most certainly work to find the best possible loan for you-​whatever your situation! We would recommend Warren without any reservations whatsoever. You, and your home, could not be in better hands!

I have known Warren for many years. His professional knowledge of the mortgage industry is absolutely amazing! He is a mortgage and loan expert. He has what it takes to find the optimal loan for his clients based on their specific situation. He is very trustworthy, reliable and works tirelessly for his clients until the loan process is complete. Whatever he promises gets done well and on time. When it’s time again for us to refinance, he is the only one we will contact — no question!