Nancy Gum, DDS, MSD

I have been taking my children to Dr. Gum for the past 21 years (and still am). My son was 6 when we first went for a front tooth that grew in complete sideways — after she took care of that, he went through braces and maintenance — somewhere in his maintenance stage I took my daughter in for braces who is also now in maintenance. My youngest started seeing Dr. Gum for an under-​bite issue (which was quite an under-​bite) when she was four. Dr. Gum worked with her through her growing phases and you cannot tell today that this was ever an issue — almost 8 years later, my daughter is now in braces. We moved to Fremont from Campbell 15 years ago, and I have not changed orthodontists because I trust Dr. Gum like no other. Her staff is friendly and personable. I would recommend her to anyone.

Dr Nancy is moving July 26^th 2015 to 1688 Willow St, San Jose CA. New office is at the corner of Westwood and Lincoln in Willow Glen. Same staff, same incredible service. Great Orthodontist. Well done, Nancy.

Dr Gum has been amazing with my son from start to finish! She and her staff were always very welcoming and easy to schedule with around school commitments.
My son understood what he needed to do to get his braces off on time and it was explained to him as his responsibility, not up to his mom to nag him about wearing his neck gear, etc.
I used a different orthodontist for my older sons which really turned into an ordeal between scheduling around high school commitments and long delays in treatment. I only wish I had found Dr Gum sooner!

Dr. Gum and her staff are the best. They treat both kids and parents with respect and straight ahead information. I love how she explains unfamiliar things to my child. You can’t do better.

I am receiving excellent care from Dr. Gum. She is friendly, efficient, and great at straightening teeth. I have Invisalign and I absolutely love it. I am seeing results quickly, and my teeth never hurt! Dr. Gum’s support staff are absolutely wonderful. What a great experience!

Dr. Gum and her staff exceeded my expectations. Great job! Great attention to detail! Great bedside manner! Great Confidence! I am a 43 year old Professional and my time is very important; I appreciate the efficiency of that office. Thank You

Dr. Gum has been the orthodontist for my daughters and I cannot say enough good things about her and her staff. First and foremost, I believe that she is very measured about deciding whether or not your child actually needs braces. I have a friend whose child was evaluated by another orthodontist for a very pricy regimen beginning at age 8 that would take many years to complete, and after they saw Dr. Gum, she told them that the child would only need the braces for cosmetic reasons, no jaw malocclusion was there, and it would take approx one year, «but not yet.» She did a free exam of one of my children when my daughter was being seen and concluded he would not need braces. We were already in for 2 kids, she could have easily told us he needed braces too and we would have never known.
She has always been caring and attentive to my children. Also, she has a wonderful staff, from Caroline at the desk who is always patient with scheduling appts around school, to all of her assistants who are fabulous with kids.
You cannot go wrong being treated by the people in this fine office.

This is hands down the best orthodontist office around. We checked out a few other orthodontists before deciding to go with Dr. Gum. Some of the other orthodontists may have fancier offices, but there was something about this office that we liked. It could be the calm, casual atmosphere. We appreciate Dr. Gums professionalism and she is also very friendly. Her staff is wonderful too, we especially like Caroline. I wouldnt trust anyone else with my sons smile– which by the way, looks amazing now! Thank you Dr. Gum!

The two stars I give Dr. Gum is based on her bedside manner. It stinks.
I realize that she is a very, very good orthodontist, but:
1. Being spoken to in a condescending manner, as, a patient (and, patient’s parent) doesn’t score points when trying to decide on an orthodontist.
2. I have seen her with my child for 3 consults: Do we get braces or not. All three times, the condescending nose up in the air orthodontist acted in the same manner.
3. No I am not a disgruntled patient. My kid is not a brat. I just can’t believe that today, after seeing her for the third time, that she continued to treat my family and I with her «attitude» and horrible attitude. Yes, I have GOOD dental insurance; my wife and I both have careers with health insurance, so…
I am going to take my kid’s teeth business to another orthodontist.
Again, this is based upon her abrasive personality, not her competency as an orthodontist.

I was originally going to go to another orthodontist in Saratoga to fix my younger daughters teeth. We did the x-​rays, molds, consultation, etc. My older daughter wanted me to take her to see Dr. Gum because she went to school with her daughter. At that first appt with my older daughter, I was very impressed with Dr. Gum. She is very calm, professional and answered any question I had. After thinking about it, I decided both of my girls should see Dr. Gum.
Dr Gum’s office is small (I believe she only has 3 chairs) and it’s not super fancy. However, that is exactly what I liked. I felt so comfortable there. The other orthodontist had marble floors, a latte maker, etc. While those are all nice, I also don’t really care to pay so much more ($ 1k for phase one, $ 2k-​$ 3k for phase two) just so I can have coffee while I wait.
So far, I am very pleased with making the change even though I have to get the records transferred, etc. If you are looking around for an orthodontist, be sure to get at least 3 opinions, and include Dr. Gum as one of those.

My rating for Dr. Gum may be relatively premature, since I haven’t actually received treatment from her yet.
My first impression of Dr. Gum, however, was very positive, and I will be seeing her for treatment in the future.
Dr. Gum is very friendly and professional. I brought in information from my old orthodontist, and she took some time to look over the pictures. She asked that I hold off on telling her his opinion though, until she had a chance to look for herself and form her own opinion.
She was very understanding of all my concerns and honestly told me the extent of the treatment I need, as well as that she could not guarantee the treatment would be permanent. She provided me with all the information I needed and told me to think about it and let her know what i wanted to do I think this shows great professionalism and care. She didn’t push for treatment to get my money. She also sounded very thorough and careful– moreso than my previous orthodontist, and I feel much more comfortable pursuing treatment here even though it will be more expensive (would have gotten a second-​treatment discount of $ 2000 from my other orthodontist).