New Thu Thao Bridal and Tuxedo

I just got off the phone with the owner I believe, and being a plus size bride she reassured me that if she didn’t have anything in my size, she can make it, so I will be coming from Sacramento to meet her soon. I am so happy that she eased a lot of my worries and treated me very kindly on the phone. Thank you Chi!

I am updating my review since I was able to come in for a visit today. Although making an appointment was not the easiest, it was very fast and easy to try on a dress and place a deposit, which I appreciated.
After my previous 1 star review, the owner personally reached out to me via phone (she had my number from when I called to make an appointment) and apologized for acting rude, which I thought was nice. She asked me to remove my review and I agreed to update my review after my visit if I felt there was a difference in quality of service. She reminded me to remove my review before I left my appointment today.
I know that many of us rely heavily on Unilocal reviews when we «business shop» so I can understand why she wanted me to remove/​update my review. What I don’t appreciate is that she went so far as to call both my sister and I to «remind» me to take my review down AGAIN, not even one full day after I visited.
My appointment was at 2:30 this afternoon. It is currently 5:50pm, and I am writing this updated review as I am getting off of work. Please be considerate and understand that I had to return to work after my appointment and did not have the chance to update the review immediately. Thank you.

Fast and easy

Not even worth one star! Staff are not helpful and saying they are busy and did not entertain us at all! Very rude!

If they have an option of 0 star, I would check it and rate this place as one of the worst costumers service place. You paid to get help on choosing the right outfits for your big day, but the owner treat you like you’re coming to beg for favors. I would not suggest you to risk your big day. It is not even worth your time to stop by.

I just want to give them 0 star, they don’t care about customer, first i called them on Saturday, they said they open until 6pm, that’s why i came there at 5pm after work, they closed, no notice, nothing, i called them and they said they have a party. Second time, i find out that they close on Monday and third time, i came at 2:30pm, they left the sign open and they put the very small paper that they will be back at 3:10, now I know i never come back here anymore, just waste time for those businesses like this. They even don’t respect their working hour so how can they respect customers.

I have three months before my wedding and I’ve been putting off finding an ao dai until now. Dropped in an hour before closing without an appointment because I was in the area. I’m so glad I stopped in!
Location: In the strip mall, the store is near the back. It took a while to find because we accidentally parked in the wrong side of the strip mall and at the front. Oops.
Service: Although I showed up without an appointment, the owner was super nice to me and let me try on a few ao daïs. She was really attentive and helpful. I was a little nervous of the language barrier (I don’t speak any Vietnamese except for food names) but there wasn’t an issue at all. I felt really comfortable.
Ao dai rental: SO MANY CHOICES. I tried on three and picked one I truly loved. Thank goodness it was available for me to rent for my wedding. I paid my deposit happily and I’m really excited to wear it. I would suggest calling for an appointment though, just to make sure they have time for you.
5 stars. I’m so excited!

I came in with a last minute rental and she helped me choose it, alter it, and then iron it right on the spot! Such quick, friendly service. It looked like it was custom made for me.
Cheap ao dai rental for all occasions. I needed one for a performance but the wedding ones looked gorgeous!
Would definitely recommend. The owner is so sweet!

A year and a half after my wedding and many family weddings attended later, I was sooooo glad I used Thu Thao for my decorations. My family members didn’t listen to me when I recommended Thu Thao and they went somewhere else for either the same price or a little bit cheaper but I tell you the quality is not the same. Their wedding decorations were so lacking and the decorators charged them for every little extra things. I cannot rave about this place enough for my wedding decorations! So easy to work with and they really went out of their way to make your day special.

My name is Jessica and my husband is David. We got married in September .a beautiful end of summer wedding thanks to Thu Thao and her husband. They are both sooo sweet and really work hard and strive to make your wedding memorable, beautiful, elegant, stress free, perfect, and all that you hope for and more! My husband and I were really amazed at the beautiful elaborate decorations they did for our ceremony and reception. Our jaws were on the floor when we stepped into the restaurant that we had our reception. It was truly very elegant and we couldn’t have asked for a more talented decorator. everything went pretty smooth at our ceremony and reception. All the people who worked for Thu Thoa photographer/​film/​chair delivery were early and on time for everything and the did such a terrific job. worth every penny we spent! I could go on and on about how happy and satisfied my husband and I were with Thu Thaos business and how much she puts in the efforts and those that work with her as well do such a great job and that they truly care about your special day being everything you hope it to be but you would be reading my review all day.haha.anyway the one thing that meant alot and that I will never forget is that she personally called me the night before and day of the wedding and asked how I was feeling not to be nervous or stressed and that I was going to be beautiful. It was so heartfelt and touching. I reccomend if you go with Thu Thaos business you wont regret it and you can trust her and her husband to make your day extravagant!!!

3.5−4 stars
Thu Thao and her Husband really aim to help you out and yes, you are getting a deal for this one stop shop type places. With that said, here is my review.
My Bouquet:
My bouquet was beautiful although I wanted Peonies and I got Tea roses instead, she told me Peonies would be out of season but I have seen Peonies in other floral arrangements in San Francisco… so clearly they are still available.
Ceremony Décor:
They set up the ceremony in time, chairs looked great. My own décor on our snack table looked great thanks to my bridesmaids!
The only thing I wasn’t too impressed about was the «arch» we had them create for the park ceremony portion of my wedding. I had provided photos and examples of the flower arrangements I wanted and they said they can’t do exactly what was in the photo but that they would do a floral piece at the top. I said ok, thinking it would be pretty nice. Well, come the day off there was one floral arrangement on the very top of the «arch» that was ok, but then there was also a string of white fake flowers used to take the place of what could of been more flowers arranged on a string. Of course I didn’t know that was going to happen until I was waiting to be married at the park. White feather boa. Ugh.
The reception:
My cake table and sweetheart table looked great and so did the backdrop at the restaurant behind my stage.
The main floral arrangements that was behind my husband and I on the stage. They were not grand, not at all like the photos I had given them to work from. They kind of looked a little wimpy and my section that was walled off by them (by fabric) came down when I walked by of the walls. The frame didn’t look like they were put together right.
Overall, They are helpful and are extremely nice. They even let us borrow the offerings trays and some décor for no extra cost. The were helpful and the floral arrangements weren’t bad. But you pay for what you get, just make sure you clearly express exactly what you want because apparently mood boards don’t get the message across.

I came from Sacramento to rent from this place because we didn’t have a huge selection of Ao Dai. They were either too old, traditional style or too expensive in town. The location of the shop is in a plaza that is hard to find. When we first entered, i noticed that there’s a lot of dresses here and we were greeted by the owner. She was so incredibly nice to me and that was refreshing because customer service at vietnamese shops are not the best. I tried on a few Ao Daïs and she had a nice selection of them too. They’re also very modern. Lacey type ao daïs. She had the traditional types too if that’s what you are into.
Two weeks before the wedding, i came in to get a fitting and my friend picked it up 3 days before the wedding. I highly recommend going to this place to rent your ao daïs! Affordable and beautiful here!

I needed an Ao Dai for my wedding and this place has a lot to chose from. I went all over San Jose and no where offer this many variety of new styles. I would upload pictures of these dresses, but the store’s policy is no pictures.
I showed up the first time without an appointment and Thao welcomed us even though she was busy with other customers. I wanted to try on a few dresses but the time slot is booked. But since there was some times until the next appointment, she was very nice and let me step in until they show up. Once I came back with an appointment, she was very attentive and helpful.
Despite the other bad comments, this store is worth a visit if you need to plan a complete wedding. They actually like you to visit other shops first and then go to them to see the service they offer. May sound strange, but they are that confident.

Thao is extremely helpful and her price is very good. We went with her decorations, mainly the photo backdrop and the stage back drop. Her honesty is what convinced my wife and I to go with her service. An example of this is we asked for ceiling decoration at our venue and she advised that we shouldn’t since it would not look good and we would just be wasting money. She could have made easy money, but she didn’t. She is more concern about what is best for her client instead of making money.
Another big difference at Thu Thao is that here, Thao doesn’t pressure you to go with «packaged» deals. She will only sell you what you ask for. She will ask if you got all the other details covered, and if you said yes, she won’t ask twice. The more you talk to her, the more you will find out that she wants to help you more than anything.
Thu Thao doesn’t have advertisement any where, all their clients are mainly through referrals. They’ve been in the business for years just through referrals and I see why, their work is impressive, and did I mention their pricing is great? It’s really great!

One star is too generous for this place. If I could give it zero stars, I would! I came here looking to purchase a wedding dress. They rent wedding dresses here for $ 200. You get what you pay for as the material looks like Halloween costumes. The evening dresses are even worse. Ladies, look elsewhere if you want to look decent.
The store owner is extremely rude. Her demeanor, attitude, and just her tone of voice. I came in and no one greeted us at first. They had a family eating lunch right smacked in the middle of the store.
— I was trying on dresses and she YANKED the curtains while I was changing TWICE! There were guys in the store too. No, she was not trying to help me change. She only has one changing room and wanted to kick me out of the changing to help another customer.
— One of the dresses I tried on had a lace back that needed to be tied. She was too lazy to tie it up and only held it up. My mom requested her to tie it so she can see how the dress looks on me. The store owner harshly and loudly told my mom that said she does not want to tie it up since it takes too long to tie. Listen lady, no one talks to my mom like that. Why have a wedding dress shop when you’re too lazy to even help the brides try on the dresses?
They have a very small selection of dresses. I only saw one decent one there (and this still didn’t impress me that much) and asked her how much it was to buy. She said $ 900. Seriously for that piece of crap? I could find so many other pretty dresses for that price.
I will not be coming back. Never felt so insulted at a bridal boutique.

Frist i looknign some places to rent my wedding gown, but when i stop by this shop. i aske the lady who was standing ther that. i would like to try on the gown.
(She asked me. you have appoitment? i ans. Sorry i didnt call in. She said back
only for appoitment only. I am ok. come to look some photos of flowers.
She told me. Dont take any pictures ok?
I was felt horrible. What kind of servise? it was so bad.

My flowers were beautiful! Everyone commented on the orchid bouquet they created and they had great prices! Thank you for making our wedding awesome!!!

I came in today to rent a tux for my guy. First thing I saw walking to the store is the massive collection of ao dai and bridal dresses. Co Thao’s ao dai collection is very pretty. She has everything you need for a traditional Vietnamese wedding. She even has the ao dai for the guy. There is this lace pink ao dai that I laid my eye on first time I came in but I ended up not renting it, since it was too late and I wont have enough time for alteration and stuffs. But I like her store overall. If you wanna rent an ao dai, come to this store and you wont be dissapointed! I would come back for my ao dai in the future if I ever need one :)
(Oh the reason for the 4 stars is because her store is a bit packed with stuffs so you kinda have to rely on her to pull things out for you, and it kinda hard to do that since you dont really wanna tell her to pull down everything for u right? but I guess that is how most Viet stores are? :/)

I was in the area and wanted to stop at this place just to see what kind of selection they had for an áo dài. When I stepped in, I greeted the lady who was there. After about a minute of browsing, she asked in a very abrupt and harsh manner, «What you need?» So I replied to her in Vietnamese that I just wanted to look at her dresses. Later I asked how much it would cost to rent one and she told me $ 70, but I wasn’t important enough to even get eye contact. When I left, I politely said thanks and good bye, but she gave me not no response. Just a stare.
You can say I’m never stepping foot in there again. I’ve rented a bridesmaid dress and an áo dài from another place for $ 50 each and will continue to do so. Plus they gave me better service. Way better.
I’m guessing the people who’ve had good service from her made an appointment or something. But there’s still no reason to be extremely rude to potential customers.

Co Thao is very nice and helpful.
I needed to get tuxedos for my now-​husband, a dress shirt for my dad, 4 tuxedos for the groomsmen, and a mini-​tuxedo for my cute ringbearer. It was a tall order, and co Thao was very patient with me.
The tuxedo packages included: The tuxes, vests, dress shirts, dress shoes, cufflinks, cumberbunds, and bowties. I hate that they don’t have actual bowties but only the clip-​ons, but that’s how most of these places run.
Our wedding colors were pink and brown, and I wanted the groomsmen and ringbearer to all have brown vests and accents and the groom to have the dark pink vest and accents. I changed my mind about 3 times trying to find the right color, and she let me change my mind and change the order, but the last time, she did it rather begrudgingly. I understand her frustration, but it’s my wedding! In the end, I got exactly what I wanted, and everything turned out very well.
We also got our «supplies» and ceremonial trays, candleholders, cloths, tea set, and etc. for the Vietnamese engagement ceremony, wedding ceremony, and/​or tea ceremony here as well. They have everything for your Vietnamese engagement and wedding ceremonies.
I know many people go through co Thao for their wedding gown rentals, Vietnamese wedding ao dai rentals, and more.
Co Thao is usually in a rush, because she has multiple appointments, alterations, and etc. to take care of, so either call first to meet her or be prepared to wait.
They’re closed on a random day of the week, like Monday, Tuesday, or Wednesday.
All in all, I would recommend this place to people who are going to get married and need a lot of equipment, accents, decorations, and more for their weddings/​engagement ceremonies.