North East Medical Services – 1870 Lundy Clinic

This medical center has a new extension a block down. The new premise is nicely decorated and spacious. The facility is well structured and physicians are professional.
The only thing that need a little improvement in the new extension is the calling system. I have two appointments on the same day same site with 45 minutes apart, when I checked in, front desk staffs said she will line me up in both lines and whichever call first, then I go. When I was in the lab, someone called me outside from another dept. and of course I didn’t answered. When I was out from the lab and asked whether I had been called from the other dept, they blamed me not answered, I was grieved and been given advice not repeat in the future. Besides, I heard all the callings and the medical assistances are not with loud voices. I don’t blame them but to suggest the center to set up a broadcast system to call in the air so that no matter how far people sit, they can still hear.
I take away one star for this discrepancy.

worst experience ever. They charge for the copy of blood test report. Treat patient very unfriendly. And did not response my questions.

My son and I have been searching for a family doctor and we have pretty high standards. After many horrible experiences at other family practices we are very greatful to have found Doctor June Lee at Northeast Medical Services. She is very intelligent and super friendly. We wanted a doctor that makes us feel secure and comfortable. She makes us feel important. She is definitely a doctor who truly cares about her patients well being and interests. She is also a great listener and someone who is easy to talk to. We feel so fortunate to have finally found our new family doctor and will no longer have to search any further!
The staff here at NEMS are very professional and organized. Appointments are seen on time! I have yet to complain about anything.
Thanks everyone at NEMS and especially Doctor June Lee. We love you guys!

This place is new so it is clean and very spacious compared with the other place. However, the assistant was prettt rude. She showed attitude when I just asked about the wait and completely ignored me afterwards.