I read the previous review and was SHOCKED at what the reviewer wrote! Dr Tse has been my father’s kidney doctor for the past 7 years and never once, during that time, have I experienced anything remotely like this. Yes, some of the girls that work in the office are Filipino but they’ve always been polite and respectful. Since I work full-time, I sometimes have to re-schedule my appointments at the last minute and they’ve always been accommodating. Perhaps they treat me kindly because I reciprocate the gesture. I find it diffiucult to believe that a professionaly medical assitant would use that kind of language in a doctor’s office. Especially in front of the patient! It’s true that Dr Tse is a very busy doctor but he’s always given my father his undivided attention when he comes in. As a matter of fact, the office is so considerate of their non-English speaking patients that they hire medical assistants that speak different languages, so that they can help the patient’s with translations. I consider this very valuable! Especially if I’m busy and my father has to take the bus to go see the doctor. I guess everyone is entitled to their own opinion, but I have to disagree with the negative reviewer. I usually don’t write reviews but when I read the other review, I felt like I had to put in my two cents. At least other reviewers will get a second perspective on this great doctor… and his staff!