I like this Pizza Hut. It is close to a Mc Donald’s.
Sonia m.
Évaluation du lieu : 1 San Jose, CA
Well been wait5for the pizza for m9re than an hour brnn calling they don’t answer the calla aging they put me on hold they hang up. REALLY
Lupita L.
Évaluation du lieu : 1 San Jose, CA
Really upset with these people ordered pizza at 556 pm and still no pizza then I call oh the driver couldn’t get into the facility no voicemail or call and they said that they called me really an inconvenience to my family and I hungry on a Tuesday evening sad to say I think this is going to be the last time that I order from them they’re actually fixing in order that they messed up and then the manager wants to give me a five dollar credit because they messed up yeah two hours later
Aldo P.
Évaluation du lieu : 1 San Jose, CA
Service is the worse but pizza is good Not the best combination It’s ridiculous that they ask for your phone number, have a profile(apparently) But their personal need to listen what the customer needs I ordered a Hawaiian pizza add jalapeños as usual Surprise I got cheese and jalapeño I brought it up to cashier and she said I would get a complementary pizza for next time Never mention store credit(do they know about their polices?) So now that I call to redeem my complementary pizza They don’t have a record of my order under my phone number How pathetic I ask to speak to MOD And she said I have to drive 45 – 50 miles to get my pizza because they don’t share information between locations another X in customer service Just another way to make less convenient to patrons
Tru P.
Évaluation du lieu : 1 San Jose, CA
This is very terrible service, I order 1xpizza 7:30pm they said delivery @8pm, they called me and confirmed I picked the phone and confirmed. Then I waited until 8:22pm no delivery made, I called them up and they are liar told me that I did not pick up the phones and cancel my order. and I asked to talk to Manager they told me will delivery in 5 mins, I wait about 15 mins they deliveried my pizza and it was cold and taste not good at all. I never order from this store again. Very bad !!! avoid if you can.
Mayra V.
Évaluation du lieu : 1 San Jose, CA
I can’t believe they have no pineapple since like 5 months ago. I will never order pizza from this place again.
Vee T.
Évaluation du lieu : 2 San Jose, CA
We ordered a custom pizza to be delivered. After 20 minutes they called and said that it would be an extra 25 minutes late bc they were having problems with their oven and offered a 10% discount on our order. Only after paying for our order we realized that they got our order wrong, we were missing several extra toppings. Called back and asked for compensation at the very least but they said that the 10% discount was the most they could do. So we asked if we could have a free drink at least and they said okay only if we picked it up which was fucking stupid bc we gotta pay for gas money you know?
Ron D.
Évaluation du lieu : 3 Dededo, Guam
They make good pizza compared to the other one nearby, but to say than ran out of pineapple for Hawaiian pizza and most especially hot peppers is not acceptable! Management should ensure ingredients and condiments are always in stock, even if it means running down to the nearby grocery store to buy it!
Camille G.
Évaluation du lieu : 2 Costa Mesa, CA
Food is alright but if you place an order through the app it sometimes gives you a delivery time of 2.5 hours. I think that’s unreasonable for a Tuesday night and this has happened a few times. I cancel it and get food from somewhere else.
Vincent C.
Évaluation du lieu : 4 San Jose, CA
i order my pizza by mobile and create what i want on my pizza. they are really fast. and pizza always comes out great. except they always forget i also ordered a bottle of 2 litters soda. so you have to remind them. only issues are the weirdos that walks around the area.
Bi D.
Évaluation du lieu : 1 San Jose, CA
I order 2 pizzas through online. I paid with my debt card. They said it would take 30 mins ok cool no problem. I got the confirmation email that showed my order and how I payed with my card. The driver came nice dude but said we have to pay with cash. We should him the email they sent us and how it showed we payed online. So we ended up calling back Pizza Hut explaining the problem. The lady over the phone kept explaining that the store would get a receipt of us paying by card. The lady kept repeating the process. She didn’t try to resolve the issue at hand, she basically said your wrong I’m right you have to pay again. After all the trouble I ended up canceling my order and went to round table they never do me wrong. Pizza Hut: NEVERAGAIN!
Daisy V.
Évaluation du lieu : 1 San Jose, CA
Disappointment. Pizza was late so I called them and sh said they will get there in the next ten minutes… nope ten mins later finaly calls back. Delivery I dont think so. they made me walk out to the street for my pizza
Susan J.
Évaluation du lieu : 1 San Jose, CA
Worst pizza hut ever !!! Terrible customer service, I saw an employee pick his nose and made a pizza, didn’t wash his hands, after seeing that I wanted to puked, told manager, she could care less I didn’t order after seeing that, don’t go there, enter at your own risk, seriously !!!
Sweet G.
Évaluation du lieu : 4 San Jose, CA
So I was craving for pizza all of a sudden today. So my hubby and I thought we wil have pizza for dinner. Ordered one large pizza online so that we don’t have to wait when we go there. Last time when we ordered pizza from there for the first time, we had received a coupon which says free cheese sticks for the next purchase. So we used the coupon this time. Infact the price was also good. But tooooooooo much oil!!! Otherwise all good! Satisfied customer! :-)
Roxii C.
Évaluation du lieu : 1 San Jose, CA
First of all these people were rude they didn’t try to help me and they took forever to bring my pizza and never even apologize and there was a hair on my pizza and they didn’t even put wax paper under the cinnamon sticks gross!!! There was cardboard everywhere on the sticks!!! I felt ripped off and just super regretted buying pizza from there!!! The most unprofessional pizza place I’ve ever been to!!! We should’ve got fish and chips next-door instead lol!!! Do not buy from them and less you’re desperate for pizza, seriously reconsider driving a little farther for better quality better service! Super ghetto and my kids were starving and that’s what pissed me off the most, I will never buy pizza from this place ever again and will never recommend it to anybody!
David g.
Évaluation du lieu : 1 San Jose, CA
Terrible costumer service and with fuck you attitude. Called in a order only to get put on hold for 15 minutes to another worker asking me for my order I repeat I to this new person who then tells me they have to call me back to confirm so I wait another eleven minutes or so for a phone call that never comes, I then call back and ask wtf is my call and they tell me they have been calling but not a single missed call in my now 30 minutes has gone by before I’m asked for my order yet again for a third time in a very bitchy tone so I finally get my order placed. I asked for the manager but was told one wasnt there. Fuck these incompetent assholes who work their hardest to avoid working.
Puja S.
Évaluation du lieu : 3 San Jose, CA
This location is a hit or miss. Sometimes it’s super busy, sometimes not. Sometimes they get the order right, something not. For example: got a chicken gourmet yesterday. My large chicken pizza had 2… that’s right…2 whole pieces of chicken. Please don’t feel the need to even do that next time Pizza Hut! You are being far too generous(eye roll).
Hao T.
Évaluation du lieu : 3 San Jose, CA
What can I say… Pizza is pizza! It’s a 30sec walk so when I’m craving pizza, I turn to Pizza Hut.
Breana B.
Évaluation du lieu : 2 San Jose, CA
I should have *Check Unilocal reviews before ordering *went with a non chain pizza place * had lower expectations Friday night simple order veg pizza online 2hr wait is understandable what I don’t understand is their lack of communication skills Gave driving directions online then called in to confirm response «I’ll just have the driver call you when he’s there» the point was for him no to get lost? Pizza arrived COLD not Luke warm COLD Never again.
Vee V.
Évaluation du lieu : 5 San Jose, CA
I am so glad that we are so lazy and stingy that pizza places now let you order pizza online! I can order in the comfort of my bed, top on as many toppings as I want, and I’ll have an extra 30 minutes to surf the web. Might I add that I’m socially awkward on the phone so no more problems with having to deal with people on the phone This particular night I messed up on my order so my friend called the store to fix the error. They were nice about it and did it without complaints. This place gives you lots of toppings. I can never complain about Pizza Hut’s crust; that’s the reason why I even go to Pizza Hut! I’m sure we all can agree :) Great customer service!