Pro Image Salon

Bonnie and her staff are the best. Whether I walk in or make an appointment, I always get top notch service in a clean and very friendly environment. Bonnie does *unbelievable* hair! I’ve paid 9x more and been far less happy. She knows how to work the finest hair to make it look so full and thick! I have also had a really nice facial with a hot rock back massage included for only $ 30, and absolutely beautiful nails by Tea (sp?). I usually make an appointment, but they almost always have an opening at or near the time I request. If I walk in, I’ve never waited more than 5 minutes! Give Pro Image a try, you will get a great service for an amazing price! If you go mid morning to mid afternoon you can usually find a parking spot near by one their side street. Parking is harder around 5pm.

I am so happy I stumbled upon this salon on Unilocal!I had an appointment at Studio Glam today, but the hair stylist was a no show. At my appointment time, the business was closed, and I was left waiting outside in need of a haircut. I returned home to receive a call from the stylist without a good excuse. Later in the day, I was desperate for a haircut so I did research on Unilocal and found Pro Image. I was able to get a last-​minute appointment. For less than the price I would have paid for a haircut elsewhere, I got a haircut, manicure, and eyebrow/​lip wax. I was very happy with my experience at Pro Image and will be back!

So I have been looking for a place to get a simple and basic cut for a reasonable price and here it is! My previous hair cut was a total mess with extra layers and too much texture and I wanted someone that can just fix it up and give it a clean look and Bonnie did a great job! I also got a deep conditioning treatment, very minimalistic and for $ 10 it’s a steal! That way you get to condition your hair more often instead of doing it once in a long time for $ 100 bucks! They are quick and easy to make an appointment unlike the other salons, not much show put up on the inside, just do the job right, that’s all I needed. I have not tried the mani/​pedi service for which they have poor reviews but at $ 25, I think it’s too much to expect too much!

I left feeling like I wanted to cry. I went in wanting a mani pedi. I thought one of the girls were going to do my nails but the guy sits in front of me. He is clipping them and I say I like them short. So he gets the pointed clippers and launches in on my big toe. He seems like he doesn’t know what he is doing. He hacks at my nails like he doesn’t have any skill. I begin to get stressed out after 3 toes and decide he can’t continue. I ask if someone else can do it. Idk if he usually does nails but I question his ability. It goes from a positive relaxing experience to I have to leave now. I go from a mani pedi to just finish toes so I can leave. This totally sucks! I’m never going back.

Kim did an excellent job on my hair. It’s hard to find someone that cuts hair without messing up. I will definitely come back to her.

First visit, I had a haircut and I was impressed with the haircut. It was a quick 15 minutes job but nicely done. Second visit, I got a hair straightening done. It did not work. It costed me $ 140 and a total waste of time and money.

I gave this salon a try since I saw their reasonable haircut prices. The lady, Bonnie, cut mine and my mom’s hair. Please do not go to this place. She messed up both of our haircuts! We both looked okay leaving, but now we both realized that I have a big chunk missing in the front, and my mom’s hair isn’t even on both sides. We BOTH have to wait until our hair grows back. NEVER EVER GO HERE! She did not even style our hair after the cut, just blow dried it. DO NOT GET YOUR HAIR CUT BY BONNIE.

I’ve been back twice since my first hair cut here and I feel that an update is definitely needed. The second time I came back, I really wanted a different do. I was tired of my same hair style and wanted something different. Bonnie was the only one available that day and she was real busy. I had to wait a while, but it was fine since I didn’t make an appointment or anything. When it was my turn, I told her I was looking for something different, but she told me with the type of hair I have, the do I have now is what would be best. So I got that same hair style again, just a bit shorter.
My most recent visit to Pro Image, Bonnie was there, but she had a long queue so I went with another one of the ladies who cut hair (did not get her name). She also gave me the same exact hair cut, but I didn’t notice it until I got home, but one side of my hair was longer than the other. It wasn’t a big deal since I feel it was kinda my own fault for not noticing that my hair cut was a bit lopsided, so I just trimmed off the extra at home (and got hair all over my bathroom AH!)
I feel like I can’t complain, for $ 15 it’s not a bad hair cut if you like the one style that they can do. And if I ever do want to go back to that hair style, I will be back, but keeping a closer eye on how it looks at the end!
Also I should mention, there’s no parking lot for the salon. There’s a few spots out front, otherwise you kinda have to find some street parking in the residential area.

Ladies did an awesome job! Love the hot Rocks after the massage super sweet. Able to get my pedicure and manicure before baby shower. The owner was sweet and gentle waxing my eyebrows:)

This place was as joyful experience — good mani pedi, awesome foot massage, great prices, owner was delightful and welcoming.

Excellent service, great prices, convenient location, and the owner Bonnie is a blast to hangout with.

I would give 0 stars if I could.
Walked in for a normal Mani/​Pedi and walked out barefoot because they didn’t have any of these plastic slippers and with half of my previous gel still stuck on my nails. I have cuticles not being cut (for real), I have dead skin around my nails and as mentioned still gel stuck on my nails.
For the first time ever I did not leave a tip. Wow.

Regret giving this place a 2^nd chance. My first bad experience happen when I wanted to get my nails done on NYE day. I had called and they said they had availability to see me right away. I walked down there (I’m one block away). After I told her what I wanted she kept trying to push more services and when I didn’t respond to her request she said she really didn’t have time but to come back in 30 minutes. That wouldn’t work as I was on lunch.
I left and when I returned to my office, I decide to call for a later time after work so I called and again she told me she was available right away. I don’t think she knew she was talking to me! It only takes five minutes to walk to my office so not sure how she become available so quickly.
I avoided that place until today. Being that it’s so close I decide to go back for a mani. My manicure is very basic, I like clear polish; I go to have my fingers look clean etc. Of course she tries to sells me on gel, pedi and eyebrow wax. I politely decline. The charge was $ 10 and I gave 20% tip which is normal. I guess that wasn’t enough because she walked away without putting the clear polish. When I asked that polish be put on she came back, did one coat and went to another customer. I had to ask another lady to tell her I want two coats, not just one.
Overall, lacks tack, very obvious you shouldn’t go there for just a manicure. Honestly, they should just remove that from their services if they do not want to provide.

I was slightly surprised to see all the great reviews after my experience the other day at Pro Image.
I came in here with a friend to get pedis. We had to wait a bit but it wasn’t too long. My friend got her pedi first while I waited for the second chair to open up.
While my friend was getting her pedi the woman working on her kept insisting we get manicures as well. I said no several times because I recently had gels done. She kept pressuring me to do a manicure and telling my current gels were too out grown. If I want a service I’ll ask for it. I don’t like being pressured into spending more money.
The pedi itself wasn’t bad but it was nothing special. I feel like there was certain things she really rushed through.
When I was paying another woman working at the salon told me I should get a facial next time. Not sure what she was trying to say by that but it felt offensive like she was trying to say I really needed it. If I wanted a facial I would ask for one. I really wanted to like the salon because it’s close to my boyfriends house but I think I’ll be sticking with my ladies at J&J Nails in Milpitas.

I made an appointment even though it wasn’t really necessary because I came at a good time. I was seated immediately and we got to work. I didn’t catch the name of the lady that cut my hair but she was very nice and inviting. I let her know what kind of haircut I wanted and she even advised me on what I should do. She complimented my hair and gave me the best advise on how to cut it. I thought that was helpful because out of all the salons I’ve been to, she’s the first to actually give me any advise on what would make my hair look best.
My experience was really good except for feeling a little pressured on getting something else done. She kept pushing me for highlights, waxing, and something else. There was no language barrier because I could speak Vietnamese and her English was pretty good too.
The haircut was $ 15 and I tipped for $ 4. You can’t really beat the price here. I usually go to Supercuts for a $ 15 haircut, but they don’t really spend as much time on you there. This lady worked with me until I was satisfied. I asked her to cut my layers a second time and she did it happily.
I’ll definitely come back! I left with my hair feeling healthier, smoother, and more beautiful!

So i’ve come here about 2 or 3 times and I usually had a really great experience. A trim only cost 15 $, which you can’t really beat for the price. I don’t know which lady I had but she was really nice and did a really great job. Based on my experience with her alone I would have easily given this place 4 stars.
HOWEVER I came here today and some other lady cut it today (I think her name was Bonnie) she was very stern and not social/​welcoming at all. She told me to sit down and 2 minutes into my haircut she took a phone call and was on the phone for a good 5 minutes, and she would come back to me and comb my hair and almost started cutting it while on the phone… which made me really nervous. Then she finally got off the phone and came back to me without saying anything which seemed kind of rude, she could have at least apologize for the interruption.
Then she started cutting away, she layered and started to texturize my hair because I asked her to thin my hair out. Everything seemed fine until she snipped a small chunk of my top layer REALLY short (shorter than my bangs…). And i saw it out of the corner of my eye and frankly I wasn’t initially mad, mistakes happen I understand I’m not one to get mad over hair. BUUUT then she had the audacity to pick up the chunk and ask me if i tried to cut my own hair! First of all even I know not to cut someone’s hair that badly, but secondly I SAW HER DO IT in plain sight. Then she brushed it off saying maybe I had hair breakage from dying my hair (when has dying hair ever caused a huge chunk just to fall of???) I looked at the chunk later thinking maybe it was that way all along… but there was a single split end in sight it was a clean fresh cut.
So there you have it, you get what you pay for. I’m very disappointed :(

First of all, as soon as I walked in I could see everything was messy and dirty. They only have two seats where you can get your pedicure done, which is inconvenient. The lady who did my mani and pedi didn’t even go into depth. Felt like she just removed the nail polish, cut my nails and added a new color.
When she started my pedi she started asking about my personal life. Some people enjoy that, but I personally do not. She told me I was too young to be married, and other remarks which I don’t appreciate because # 1 it is none of her business and # 2 I never asked her for her opinion.
I asked for a gel manicure. French. And she was in a rush because she wanted to go cut some guy’s hair. Because of her rushing, she did a bad job. She left some of the white tips smeared and it looks ugly.
I will not be returning here again. Waste of money and time.

TL;DR: Bonnie gave me a lopsided, too-​short, crappy cut that was NOT what was clearly asked for. She is really nice though, and $ 15 for a hair cut is cheap. Haircut =1.5 stars, Salon Experience = 4.5 stars. I have to quantify my 3-​star review: if I could give 2 ratings, one for the experience and one for the haircut, the average between them would be 3 stars.
Bonnie did not «get me.» Don’t get me wrong, she is very sweet, and funny and made me feel comfortable; she also spent at least a few minutes consulting with me about my haircut based on my hair, wants etc. For that I would have given 4 – 5 stars.
What I got: Bonnie’s haircut. I don’t mean, I got a haircut by Bonnie, I mean that the cut I got looked EXACTLY like her actual hair. Cute, I guess, if you wanna look like you have a giant round melon head, and live in 1999, but NOT ME. So, instead of having hair that I can pull even half up to work out, I have a SUPER SHORT cut, and not even a good one. Imagine if you cut someone’s hair to about 3 – 4 inches long all over the crown, and then the parts over the ears were left to make a dramatic a-​line bob. There is an obvious line/​ridge where the crown layers stop and then the hair from the sides comes down. Think about how Mrs. Brady’s hair had that long-​and-​short look, that’s what the sides of my head look like. Not pretty.

By reading the Unilocal reviews I figured this place would be pretty good. My haircut was «ok» the color i got was good but the end of everything was a nightmare. When it was time to pay Bonnie swiped my card once and the transaction «failed». She said the machine has been giving her problems for awhile now. Bonnie then swipes my card again and the same response. I think go on my handy dandy phone to use my bank app and check to see if anything is pending… and sure enough there were 2 holds! And im not talking about 30 bucks on hold… im talking hundreds!!! So i then get pretty upset and tell her whats going on and she apologizes for this… so its already 7pm on a friday night waiting around while she calls the merchant for she rents the machine from. The rep having to walk her step by step to do a «refund» on the machine took some time… which eventually got situated but now have to wait a few days depending on my back to release the funds back.
I would probably come back for color and pay cash next time… other than that… no thanks…

Got my nails done here after a friend dragged me here! GREAT JOB! FAST! Good prices.
Second time was fast and very affordable — becoming a FAN of Bonnie’s. She is one cool lady — yes she SELLS her services — some people may not like her style personally its fine by me!