Public Storage

Got a space here to move things into. 6 days later notice that storage unit light was not working. Hassan seamlessly provided another equivalent available storage. Thanks for not giving me the run around.

I was hesitant to rent a storage unit but the staff there really explained the process to me. The manager and staff are all friendly and the manager even helped me get a better storage unit for my money.

I have been a customer of Public Storage off and on for many years. They are climate controlled and that makes a big difference. The staff is personable, and helpful. I got the size I wanted 5X5 for a great deal. Thanks guys good job!

I first spoke to Mikey at this location, his customer service was excellent. I have never rented a storage unit before and I just wanted to be able to look at a 10×15 to make sure everything will fit. He took the time to list out what would be in the storage unit to see if I actually needed a 10×15 or a 10×10. Then we looked at the unit and he even showed me the elevator, because I told him another PS was a little cheaper but it would be upstairs and I wanted to check out the elevator. I didnt get a storage unit at this location cause I did find another PS that was cheaper, but Mikey with the beautiful eyes was great, awesome, helpful and again his customer service was excellent. Also I met David that works there is is an awesome gentleman as well.

Great customer service from David, very friendly and helpful. Got just wanted I needed, it was quick and easy and at a great price.

Disregard please, used app and clicked on this by accident

STAY AWAY FROM THIS PLACE!!!
Absolute worst experience I have had.
Took my reservation for 6×10 unit and
even had «$ 1» first month, good deal right?
They even emailed and called to confirm (2emails, 3calls).Nothing but a scam to get you in. As soon as I got there the «mgr» Gina, who looks like she lives in one of the storage units, says oh «do you have tall things?» The unit on promotion has a slanted ceiling, it’s irregular and not really 6×10, thats why its on special. Lie, Scam begins…
Tried to get me into a bigger unit for more money and no special of course as I am outside with all my stuff and a moving man I am paying by the hour. I said no I want what i reserved and you confirmed 5 times (2 emails, 3calls). She takes me to the bait unit which mysteriously has a lock on it. She happens to have a key for that lock and says it was suppose to be empty. You would think a real mgr, a competent mgr would have checked it before confirming 5 times. Of course not because that is the bait unit. Ok so a real business/​mgr would try to resolve and get their valuable customer a comparable unit, NOPE. Keep scam going, while your most vulnerable with a loaded truck offer a different unit not on special almost double the price! No thanks, found a real storage facility less than 2 miles away. Professional courteous and was able to get exactly what i wanted, same price as the horrid scam facility. I could only imagine how many poor souls got scammed and ended up paying more!!!
Oh yeah, another thing they failed to mention was part of their scam. You must have their lock ($ 19.95) and must buy their insurance starting at $ 9.00 a month.
Public Storage and Gina at Blossom Hill you suck and you can’t scam me ;)
ahhh feels good!
Thank you for reading

I shall be moving my things out now that my husband and I had electronic equipment stollen from our space. (My advice: never leave anything in storage that you don’t mind losing.) The police officer who helped me said that this location has had a number of break-​ins and that the owner hasn’t done enough to secure the locaiton. I agree.
The two employees I dealt with were helpful and considerate, but I will be moving anyway.

I first chose them because from Public Storage’s main website, they had the lowest rate for a 9’x10’ room. It turns out that rate was for a 3^rd story room that was part of a ceiling /​attic type room that is only 5 feet tall for 20% of the room, dipping down to only 1 foot tall for the last 2 feet or so (averaging 3 feet tall). I can’t imagine anyone paying that price for that small of a room. They talked me into a normal full sized room on the same floor for $ 10 per month more. This was before a move into a house, so we wanted to move as much into storage as possible before our move. It turns out the elevator broke, and took 4 weeks to fix, with no explanation and constant responses of «Oh, it will be fixed next week, we’re still waiting on the part» for 3 weeks straight. (It’s still not fixed.) The stairs work (to get to the 3^rd floor), but it’s impossible to move large objects, and would much prefer an elevator. I should have shopped around and had 3 storage choices that I investigated before blinding trusting a Public Storage facility.