Public Storage

Great location great customer service. Kudos to sophie who walked me thru the rental process with patience and kindness despite my frazzled nerves. Thank you for the terrific experience and painless move in.

Great customer service by Mike the manager!

This review and rating is for the location’s employee Mike — he is the best! Extremely friendly, helpful and superb customer service. Public Storage is lucky to have him. The location is also clean, safe and well maintained.

This place is AWESOME! Clean and convenient with competitive prices… Mike is such a great help with all my storage needs… It’s always a great solution for my business storage needs.

Without Mike this location would be just another one. Mike brings up the standard by delivering his promises. He is very friendly and polite and exudes customer service! The location is safe, clean and well kept, but Mike is their golden nugget! Thanks Mike for making my life easier every time!

Mike is amazing! My family has a storage unit at this property and he is about as helpful as it gets. He is always there to help us out and answer any questions we may have. I highly recommend giving him a call if you are looking into getting a new storage unit.

From my wife, Jennifer: I have been a customer of Mike’s for many years. Mike knows me by name and is always available to help me with anything I need. Mike treats his customers like family, and has always gone the extra mile for customer service.

Me and a few of my friends have storage units at this location. Mike the manager was awesome to work with on the initial visit getting us set up with our units. Whenever i come in to my unit and i see mike he is always asking if there is anythong he could help with. If you are needing a unit i would recomend comming and seeing mike he will help and if his property is full he will help you with locating something else at another location. Great service

I’ve been a customer for 2 years now and Mike is my go-​to person. He knows me by name, he knows my unit and he’s always willing to help. I feel very safe having things dear to me in Mike’s care.

Have a unit here and am totally satisfied with not only the facility but the service. Mike is awesome and always goes out of his way to make sure everything is taken care of.

Public Storage on Auto Mall has best prices, clean storage spaces and Mike the manager is so very helpful and kind, I can’t say enough. Thank you, you saved me during a difficult period. Mike is an experienced professional and takes the time to explain procedures throughly. He checked me in quickly, explained all the options and they have boxes and packaging and moving equipment. I’ve seen him go above and beyond for all the customers frequently missing his lunch to accommodate customers. Thanks again

Great service, thank you Ed & Mike, you guys give the best customer experience service, thanks again

I had my share of public storages and by far this place was the most cleanest and safest storage location. But there is one person who works there and his name is Mike. Mike is a hard working man who always greets you and is always there to help you out with anything. Mike has positive energy that makes you feel like you’re not just a customer

Yuri was very helpful, friendly, and understanding. Facility is clean and appears to be well maintained. Very satisfied with my experience.

I rented a storage unit yesterday from Public Storage and was assisted by Yuri. I was impressed by the time he took to show me several units and the effort he made overall. Very courteous, friendly and helpful. Highly recommended.

Mike is the friendliest customer service rep I have ever known at a public storage facility. I have been storing my belongings at storage facilities for nearly 15 years totaling over $ 30,000. Mike is very good to call me directly if I ever have an issue or if a question ever comes up. His customer service is the best!

We needed to clean out the garage for renovations. Have this public storage very close to home. We arrived while the manager was out, so we waited and she arrived back right when she said she would. Yay, good start!
So we met with Dorothy and she talked to us about what we needed to store, giving us ideas about what size we needed, and explained everything very thoroughly. She was really warm and friendly, never rushing us or pressuring us to hurry up even though it was Saturday afternoon, and the place was busy! After showing us two units (because I’m thinking the size we thought we needed was too small) and talking it over we decided on the bigger of the two.
The process was pretty straight forward, Dorothy asked us throughout if we had questions, and was still very nice and treated us like longtime customers, which was great. She got us all hooked up and now the garage is ready for the renovations ahead yay!
I always have trouble it seems to find good service (maybe it’s just me) but we had zero issues, and a great experience here.
Thanks Dorothy !!

My friend and I are looking for a place to store some unused household items to free up the garage space for a new car. The staff is knowledgeable and the price is just right. Unlike the other competitors that we are not oversold for other options and space. Just right price for the right place.

I’ve had my storage for nearly eight years and just close it out today. The team, especially Mike, have been extraordinarily helpful with my storage needs.

Renting a storage unit can easily be intimidating and scary, but Mike at this location made it easy as pie!!!
This storage is in a convenient location right off the freeway and tucked away from major roads.
I highly recommend coming here and checking out this facility for your storage needs! Make sure you ask for Mike. He makes life 100% easier.