Reproductive Science Center

The entire team of medical professionals at RSC are amazing! I am writing my review pre transfer because no matter the outcome. From Dr Wachs to My case manager to the sonographers and office team– everyone is professional and warm. I have never doubted that I was in the best care.
Dr Wachs is informative and compassionate even when I had changed my mind on some of the procedures. Going through IVF is no breeze but they work with you through scheduling a and classes. I could not be happier that I have found this practice.

After some disappointing experience elsewhere, I worked with Dr. Sgarlata at RSC. He is very knowledgeable and attentive, and explained every step thoroughly and answered my questions with passion and patience. My IVF went smoothly and my daughter is a healthy and happy baby!

My girlfriend and I of 9 years have always known we wanted kids, but didn’t know exactly how to go about the process. All of our friends are straight and we didn’t know anyone going through the process that we would need to go through. After googling a ton, we stumbled across RSC and set an appointment with low expectations and really wanted to just fact find. Somehow the stars aligned and we got paired up with Dr. Sara Reid, who ended up being the absolute perfect match for us. Not only did she give awesome medical advice in helping choose the right donor based on DNA tests, blood work, etc, she made the awkwardness of our personal situation and lack of knowledge feel completely normal. Plus, her sense of humor is unreal and she can totally roll with our inappropriate comments and questions. She’s down to earth, extremely knowledgable in the baby-​making process, and simply knows how to make you feel awesome throughout it all. While she is our main highlight, we need to point out that the staff at SJ (Suzi and Laura in particular) rock as well. The follow up is unreal and they run an incredible operation overall. My only negative feedback was having to go to the San Ramon office to get the insemination, so hopefully they will add that to the SJ location in the future! #success

If you want to be even more depressed about your infertility, RSC is the place to go. If you want to have a positive outcome and feel good every time you step into the doctor’s office, even in spite of what you’re going through, go see Dr. Schmidt at Nova IVF. We saw Dr. Wachs for about a year. A VERY LONG year. A very long year of doing the same thing over and over again and expecting a different result. Needless to say, we moved on to Nova and were instantly less stressed, calmer, and more hopeful. At RSC, we felt like just a number and we really felt like the money kept draining from our pockets and no one seemed to care. Dr. Wachs was nice enough and seemed interested in helping us, but in the end, she had no unique treatment ideas. She said IVF wouldn’t work for me. But she was wrong. I now have a beautiful baby girl to show for it. Don’t waste your time at RSC. There might be a wait list at NOVA but it’s WORTH IT. Don’t give up hope!

My doctor is amazing so this review is not for her, but the staff are rude and disorganized which makes this whole process more depressing than it already is. I loved my case manager, but when she was gone, everything fell apart. The financial counselors are also not very knowledgeable or helpful.

I was referred to this clinic by a friend who highly recommended them and I can truly say I was not disappointed. My primary physician was Dr Debra Wachs, but Dr Sgarlata did the actual implantation procedure during my IVF treatment. From the start, the staff was courteous, and provided excellent customer service. All my appointments were on time and questions answered promptly. Dr Wachs was very upfront about our particular case and gave us confidence that we were in good hands, and hope after our failed attempts at getting pregnant. She was the only one who recommended I get a HSG test inspite of my previous ectopics and inspite of being with 2 different OB GYNs for both pregnancies (PPO and Kaiser). She was the first to identify that I had blockages and could not get pregnant naturrally, just this info would have saved me a whole world of heartache the 1^st 2 times. She also conducted my salpingectomy which went wonderfully and we were able to start our IVF cycle within a few months. Dr Wachs assured us that she was confident we had an excellent chance of IVF working out with just 1 embryo and it did! We have a beautiful 10 month old daughter, who means the world to us. From the initial consultation, to medical advice, surgery, IVF procedures and finally fetal monitoring until the 1^st 9 – 10 weeks, our experience with RSC was excellent. I highly recommend this team and am so glad we found them.

When my husband and I began the journey of dealing with infertility, we met with three doctors at different clinics. We knew immediately once we met Dr. Sgarlata at RSC that he was the doctor for us. He was very knowledgeable, straightforward, and caring. He took whatever time we needed to help us understand fully what all of the different options were and supported us with the decisions we made. He was very attentive to what we needed, and the entire staff was very warm and friendly. Our nurse, Patti, was incredible! She went above and beyond in helping to take care of us emotionally as well as physically.
The lab at RSC was amazing and their embryologist was highly rated. They really knew what they were doing and have been doing this longer than anyone else in the area. We felt very confident that things were handled carefully and professionally.
Even though our first cycle was not successful, the staff handled it with a great deal of sensitivity, and we were able to continuing moving forward in a way that was comfortable for us. Our second cycle was successful and we are beyond excited that we are going to have a healthy baby! We feel so grateful to Dr. Sgarlata and his staff. We will definitely be coming back to him for our future pregnancies. We feel so blessed to have found a doctor that not only cared about helping us get pregnant, but cared about us as people as well.

Dr. Wachs and her staff (especially Patricia Adams) are fantastic! Dr Wachs is compassionate, knowledgeable, and patient. She takes time to answer questions and doesn’t treat you like a number. I recommended her to all of my friends in the same situation.

Any one looking to get pregnant after 40, Dr. Wachs is the right person to go to. She is very focused and goal oriented. Always takes time to reply back through email and phone if you have questions or concerns. The front desk can be little inattentive sometimes and I certainly did not enjoy long wait for the blood draw and the anticipation and the anxiety associated with the wait, but I am a big fan of Dr. Wachs. I am 41 yrs old. Dr. Wachs not only helped me get pregnant but supported me through out the process. I have a healthy 5 month old baby now!
She always gave me time after the exams for any questions I had. She is very focused on your goals and will guide you in the right direction. This whole process can very bumpy and emotionally taxing so having some one talk to and give support was very helpful. The office also provided us with a list of counselors we could talk to while going through this process.
if you are clear what your goals are then Dr Wachs will work with you to achieve them,
I highly recommend her for any one trying to get pregnant especially after 40.

OMG!!! I just read the review below from Alicea E. (btw, very happy for you Alicea)
But Dr Wachs fed me the exact same line that Alicea has written (even though I am older my body thinks it’s in it’s 20s) — or 30s depending on who Wachs is talking to.
I had written a review for them that got filtered. Well I have an update. I went to another doctor and found out that Wachs was negligent and a liar. They are greedy beyond your imagination. She fed me so much bullshit. And did not tell me the right things. I am considering getting a lawyer now. Just to teach them a lesson.
Below is the review i wrote which got filtered. AFter that i found out that there were some issues with my repro system, which she failed to mention. Instead she fed me lies that «your body thinks it’s in it’s 20s». Same line she fed the other reviewer.
— — –
” They are polite. they are professional. and there are a lot of people involved when you step inside. but they are cold and uncaring. out only to make money. thank god we never went further with t hem. just a simple experience was enough.
we went through basic preliminary tests. when the results came, i got a call about abnormal this that and the other. Scared the bejeezus out of me. Guess what? The doctor was so cold and callous that she never bothered to call back for 5 days after that. Can you believe it? she just left us hanging. Ad no one else there would give us any information.
Is there any HUMANITY in these people at all? all i can say is, watch out. this was enough of a sign for me to not deal with these poeple any more and at all. i would give zero if i could.
you are in the medical profession. be more human. don’tyou care about people’s feeligns. oh and to top it all, ti was not even that much of a bad diagnosis or a big deal.
jsut the fact that they dealt with it so callously, …
The first thing they shoujld be caring about is people’s feelings. and that ‘s the LAST thing they cared about.
Shame on you Dr. WACHS! ”

I am 43 and have high FSH. But not ready for donor eggs at this point. Had a consultation with Dr. Wachs and we agreed on natural IUI treatment since I don’t respond to IVF drugs and I still ovulate (even not every cycle).
We both know my chance of getting pregnant is very low.
I ovulated in December, but not January and February. Had 3 ultrasound with Judi (2 in January and 1 in February). On the last ultrasound, I was very disappointed I did not ovulate for 2 cycles in a row. That afternoon, I got a voice message from Dr. Wachs saying I either have to do IVF with donor eggs with her or go somewhere else for natural IUIs.
She did not explain much and sounded vey cold.
I did not know a couple of ultrasound is too much to ask.
Not sure if it is because they can’t make much money from me by doing ultrasound monitoring or I will not help their success rate.
Helping patients is not a high priority in IVF clinics now?
To be fair, I did get rejections from other IVF clinics too, but with some explanation.
Judi is great though.

So I have just started initial testing for infertility. One of the first tests you take is a HSG which basically is a check of your uterus using a Iodine solution surgically injected with a canula through your cervix, an x-​ray is taken to make sure its healthy (no blockages etc) so everyone told me it was extremely painful… so you can imagine how nervous I was before the procedure! I went to the San Ramon facility and Dr Evan Rosenbluth was the physician handling the procedure. He came in talked to me about it asked if I had any concerns. He was soo nice and talked me through the procedure made me feel very at ease he was fantastic. The nurse was very comforting was checking on me talking me through it as well.
Yes there is about a 2 minute stab/​extreme cramping of pain while the dye is injected into your uterus honestly that was all the pain that was involved !
Dr Evan Rosenbluth checked on me before I left and even called me the next day!
He was Awesome and I have to say so was the staff!!!

Dr. Sgarlata and nurse Judi Mecchella provided me the highest level of medical care, expert medical advice, were sensitive to helping me get as much covered by my insurance as possible. And the best thing is that at age 40 I got pregnant and age 41 had a beautiful, healthy and smart baby boy naturally. It is worth mentioning that before going there, I experienced one failed pregnancy. But Dr. Sgarlata and Judi made sure everything was in order to make it go right this time, and it sure did! It doesn’t get any better than Dr. Sgarlata and Judi Mecchella who is one sharp nurse who is paying attention! Love them and I’m forever grateful!!!

This was 3 years ago, my wife and I started trying for 18 months (without success) and we went to RSC and Dr. S. for help. Today I am happy to tell you we have 3 healthy kids, all born with the help of RSC. Our first was born in 2009 and now twins in late 2011. Dr. S was friendly, helpful and very skilled. The staff were great. Even when they close in the weekend, we could always go to the San Ramon office if we needed anything. We are able to contact the nurse or doctor 24×7 if needed but thankfully we only need to do that once on a mistake I made with needles… hahaha.
Why we chose RSC? I was impressed by being the longest they have been around in the bay area, thus most experience. They have the highest success rate in the country. We did our check because every clinic needs to publish that. I think this is probably the highest consideration because that’s why you go, to get the best chances, right? For my wife’s age, her chance of success is over 50% which we are willing to take that chance.
Yes «Ivy» is a long and painful journey but definitely less painful (than childless when you really wanted a child). It’s also expensive but we had insurance covered by work. You need to weight the cost/​benefit I suppose. I see people give 1 star when they failed to achieve pregnancy and 5 stars when they strike jackpot. It’s understandable. But you got to know they are not Gods, but they do everything in their power to help.
You are told about the process and what to expect. They tell you what they will try and therefore the steps i.e. if one thing they tried did not work, what’s next and so on. They help doing some thorough tests to ensure the problem isn’t sperm counts, block tubes, or other issues. After that, we went with 4 IUI without success and then went onto IVF. Thankfully we got almost a dozen eggs and half a dozen embryos. Three of these came to become our loved children since. So with one egg retrieval we had all we needed for multiple transfer cycles which is a piece of cake from there.
Facility wise, they have their own labs so we didn’t have to wait long for results. They have their own operating room, it really is like they have their own hospital (in San Ramon). The San Jose office is smaller but closer to home and we only need to be in San Ramon only once because we need transfers done on weekends.
I want to post this to give others «trying for a baby» that there is hope with RSC and Dr. S. I mean, seriously, if it wasn’t for Dr. S, we’d be childless or we have to go thru adoption. But now we have our own flesh and blood running around and is a great feeling. I thank God because we strike 3 out of 3, but equally given the statistics, 3 women may not be successful at conceive a live birth.
Should you try it? In my opinion, yes! First, 50% chance is better than 0%. Second, I think money is money. Money does not buy happiness, but a child does. Third, do your own research like I have and you will see why RSC is a better choice than others i.e. success rate and also service level. Yes I do think our success is not just owe to science but to how skilled RSC handled our situation. If Dr. S and the nurses don’t work with you meticulously on all the steps and get the timing perfect, we could still have no children. They also handled my 100 questions and teach me how to do certain things in our home. That puts me at ease.
Good luck all every one, may you all have wonderful babies.

This is a follow up that I wrote about RSC before I actually got pregnant (which Unilocal has conveniently removed because I was complimenting instead of complaining), nevertheless, I would just like to say that my husband and I have been nothing but happy with RSC. We base this on our experience with another clinic in the area as well.
Although my ovaries did decide to hyper stimulate (not so fun), I am currently 15 weeks pregnant, and we have three viable embryos on ice in case we need them. Our issue was male factor and we are in our thirties, and with all things concidered we feel very lucky to have an embryo take the first time.
This staff is so experienced and well known that my normal OBGYN knew Dr. Scgarlatta personally, and as I am high risk due to other unrelated medical issues I also see a high risk OB at another office and they knew my Nurse Case Manager Patti at RSC. In my experience it’s a good sign when those in the field know each other and aren’t afraid to mention that they do.
If you are concidering going through the roller coaster ride that is IVF I would highly recommend this office.
They have my husband and my utmost thanks!

It took 4 cycles to get us pregnant, but RSC never gave up on us and now we are pregnant with one wonderful nuggett and just graduated to a normal OB/​GYN. Patti Roberts was a wonderful coordinator, always called us back same day and responded to emails even quicker. Dr. Wachs was wonderful and very pro-​active in our treatment. My body was a bit of an oddity (even though I’m a little older, my body thinks it’s in it’s 20’s) and it took some «tweaking» on Dr. Wachs’s part… but she got the formula right and we had a great response to the meds, and the egg quality was great. We have 8 frozen embies, so we will be back to RSC for siblings! Many thanks to the RSC teams!

This review is about their billing department… absolutely awful and very difficult to work with. Just like other users have said, even though my services with them concluded over a year ago, they kept on sending bills. They explained to me these were «residual» bills that were not invoived and were outstanding, even though I had set foot in their facilities or contacted them in a year.
I did not want to argue, so I clearly asked them if there was anything beyond these bills… and they said clearly «No». So, I gave them my credit card and pay offed everything.
Three months later, I get a collection notice from a debtor saying they were out to collect a bill that I did not pay. Puzzled I called RSC and asked for an explanation. As it turned out, there were more «residual» bills. I asked why would they send me straight to the collection agency instead of contacting me. They said they attempted to contact me but could not… excuse me, you have my phone number and address and I never ever got a bill!
Since this was an issue with the collector, I decided to pay it and futhermore, I declared… I want to end any services with RSC and pay whatever bills are outstanding. They said find and again, I gave my credit card.
I thought that was the end of the story… not even close. Just this week, I got another note from a collector saying I owed money to them again. And once more, I did not hear from them on any bills before this happened.
I am truly disappointed at this and simply cannot recommend their services to anyone. They are very unprofessional and they come up with bills and charges that customers are not informed upfrong. So be careful with them!

I cannot say enough great things about this office. From the front office staff, the nurses, our coordinator (Patti Roberts) to Dr. Wachs, EVERYONE was fabulous. The office took our Blue Cross Insurance and from the first phone call, I felt like I had the white glove treatment. I provided them all the information we had from previous doctors and they reviewed everything, put a plan together and even contacted my insurance company to give me a financial overview of my out of pocket costs.
I had two surgeries with them in the San Ramon office. I had to go up there to remove a uterine polyp and my egg retrieval. Both times, everyone was fabulous!!! We did our transfer there too. Everyone was great.
I was excited to finally graduate from the fertility doctor back to my regular OBGYN but was so disappointed to leave the office. I wish they could take me through my whole 9 months! I have never in my life had better treatment, attention to detail or felt so taken care of. I will definitely go back for future babies!!!

After nearly six months of battling with their billing folks (I’ve completely lost track of how many emails, calls, and faxes it took), I FINALLY got a refund for the payments I made to them after they incorrectly billed my insurance and sent me some huge bills. If they’d just verified my insurance coverage before my appointments, they wouldn’t have wasted hours of my time and energy. I don’t get it. They ask you to fill out these forms and send them in weeks before your first appointment — you’d think they’d have your insurance coverage squared away before your appointment. I don’t want to make accusations that they knowingly billed my insurance and me incorrectly, but they certainly were not receptive in the least to refunding my money.