Not very happy with experience of services and do not have confident that this service(not just his) can help with bed bugs finding. He came to house and closed room and inspected in few minutes. He spent just less than 10 minutes to inspect bedroom and living room and alerted for eggs. Based on review and reading on internet, I expected that this will be able to give us more details but did not learn much. He was on time and very prompt with call and other things. I do not think in future, I will call any of these kind of service for bedbugs or pest control.
Burt B.
Évaluation du lieu : 5 Millbrae, CA
This guy really cares! Whether you pay him for his services or not, he seems more than willing to want to actually help you! He made me feel so much better about my situation I cannot express how grateful I am. His recommendations were solid and his info accurate. Thanks.
Alex M.
Évaluation du lieu : 5 Palo Alto, CA
My daughter moved into an apartment that turned out to be infested with bedbugs. She wants to escape the infested apartment and is extremely concerned that all her belongings be cleaned of bugs before moving them to a new place. The first four pest control companies I spoke to said they would only treat the apartment. They would give advice during the inspection and treatment but taking care of personal belongings was her task, not theirs. How is she supposed to treat or know how to treat fragile things like books and musical instruments? I called Scent Tek and left voicemail. Kevin called back within the hour. It was a completely different experience than my calls with the others. Kevin was focused on my daughter’s need, while the others focused on the buildings. He spent all the time on the phone I needed to understand the steps my daughter will take to move to a new place confident about not bringing the bugs with her. I called the Dept of Public Health, the EPA contact and renters groups as well pest control outfits. Of all those I was able to reach, Kevin was by far the best. He took the situation from ambiguous and very uncertain, to straightforward and very doable. Amazing. All this is without charging me anything. I’ll finally pay for his service(gladly) when it comes to her making the move.