Shapes Brow Bar

Came here to get my eyebrows done earlier today the girl who worked on me did not ask me what I wanted but simply gestured me to sit in the chair and get started. I didn’t say anything but hoped for the best. Overall other than being slightly thinner on the end than I wanted I was satisfied with the service. The girl really took her time with me and made the brows match in size, my face shape and the lines are clean. If they ask before hand what the customer wants and use some cleaning procedure on the eyebrow before and after than I would have given them 5 stars.

Dear lord never will I ever come here again!!!
Usually I go to the place at great mall but I was in a rush so I decided to go tonight. HUGE MISTAKE. I came in around 830 (the mall closes at 9) there was no one there so I was sat right away. I came for brow and upper lip. She started with my eyebrows. Wasn’t anymore painful then usual but she started to hack away at my brows with scissors. I figured she knew what she was doing so I said nothing. Then she continued to my upper lip and I thought she was ripping my skin off with it. It hurt so bad! After the agony she hands me a mirror and to my horror my eyebrows are atrocious!!! There’s HUGE SPOTS in my brows and it looks like a 3^rd grader took scissors to my face. It’s terrible! There are also cuts on the sides of my lips. It ended up being 17 dollars which I wish I hadn’t paid. I ended up spending another 20 dollars on brow gels and pencils to cover up this hack job.
DO NOT GO HERE AND IF YOU DO DO NOT LET GEETA TOUCH YOUR FACE! You’ve been warned.

Came here once and that’s enough for me. I’m giving two stars because the girl who did my eyebrows was super nice and professional. Too bad the rest of their crew is rude and utterly unprofessional. It’s a great place of your in a rush but I will not waste my time or money.

I’ve come here before and I’ve had mixed feelings. Sometimes I’ve had them done nicely and others they look terrible. I remember the weekend before prom I went and they made my brows uneven. I’m frustrated with this experience because first of all the woman made no conversation at all. The actual threading was quicker than most, but probably because she didn’t give it much of a shape. She just handed me a tissue to clean myself up and that was if. My eyebrows don’t look much different. They are barely shaped. I feel like she cut too much at the bottom of them. I don’t know why I just didn’t wait to go to benefit like I usually do. I’m very frustrated with the customer service I received and the shape my eyebrows have.

Went here a few weeks ago to get my eyebrows threaded. I had been going here for 3 years now and had never had an experience this bad. I asked for thick (my eyebrows are naturally thick and I had grown them out for two months prior) and arched (my eyebrows naturally have an high arch) and came out with pencil-​thin uneven eyebrows with two different arches. One eyebrow is round with a center arch and unfinished– the other one has a more angular look with an arch one the side. The round one is also higher up on my face. Now I look angry and disgusted all of the time. I suppose the person doing my eyebrows kept trying to fix her mistakes and as a result made them thinner and thinner as she progressed. I do have to give credit for the customer service there when I came back after the disaster. I came back 30 minutes later and was given a refund by another girl working there and I was not given a hassle, the only reason I gave this place 3 stars. I am so angry and upset because I have to get up extra early so that I can draw on completely new even, thick eyebrows just so I can look presentable. I just hope they grow back as my eyebrows have been put through a lot of abuse in the past.

Walked up to this kiosk a few days ago and one woman didn’t pay any attention to me, the other just looked at me and went back to work without a greeting or a smile (just as Jackie S. mentioned in her review).
When it was my turn, the older woman of the two working that day sat me down and let me wait while the customer that she was just done with paid. After, she walked up to me and started to get some thread. She was about to work on my eyebrows before I even told her what I wanted! Thankfully, I stopped her quick enough to ask her how much it costs ($ 10) and tell her how I wanted them. The threading itself was quick and almost painless. When I got up and she offered me the hand mirror and a tissue to wipe the hairs off from my face, I noticed that the ends and the tops of my eyebrows were uneven. The area around my eyebrows were red, but it faded after about ten minutes.

I can’t believe how many horrible reviews there are for Shapes Brow Bar. I’ve been coming here for almost 3 years, have had about 7 different ladies thread my eyebrows, and I have NEVER had a bad experience. Not one scratch ever! I think most of these ladies have potential but my favorite will always be Liz! She is a lifesaver! I definitely recommend her for eyebrows!

This place is going downhill quick. They hired a new, short Latina girl who is not friendly what-​so-​ever. Homegirl, needs to tone down her «ESSJ» attitude quick.

I have a subscription here and the service really depends on which person does your brows. There is a pretty high turnover however so you can’t really count on getting anyone in particular. I have a pretty easy job because I come regularly they only have to do cleanups on my brows rather than actually shape them. Unilocal says that business opens at 10 but it opens at 10:30 FYI.

Honestly I only like going here because well it is convenient when I go to Oakridge mall, I have decided to visit both Hollywood Eyebrow threading as well. They are both ok places they arent amazing but will get the job done. I only prefer going to Shapes Brow Bar because they respect not thinning out your eyebrows if you go regularly. Thats the main reason why I stopped going to Hollywood Eyebrows because I noticed that they would really thin out my eyebrows ALOT after your second visit after a certain time. Shapes brow bar, they do an ok clean, the employees there dont really awknowledge you to greatly but no biggie I guess. I really dislike how at Shapes Brow Bar even if you are seriously their only custumer they rush the job as if they had a line full of people. As they rush the job, they always seem to miss several patches of hair, im guessing is due to the lighting. That would be another thing… the lighting isnt to great to Hollywood place. It’s understandable but idk they should try to improve the lighting of this place for better results. The Hollywood place is nice and clean but i stopped going because well i noticed they would baisicly to a good job at shapping but only if you have eyebrows to spare really. Me in the other hand mine are a little thin but I have to work with what I got lol. Its a good place to shape them, but I noticed my eyebrows started to look chola status thin and I was NOT ok with that. Thin eyebrows are just not a great look on me, so I decided to grow them out and keept on going to Shapes Brow Bar for a clean only… Its decent, they are kinda rough but like they say beauty does hurt so just bare with it. …Another downer is they onlyyyy accept cash so make sure you got your moneys ahead of time.

I was persuaded to come back because they apologized for my previous experience and offered me a complimentary eyebrow threading with a coupon.
First of all, when I went to the stand, they didn’t even acknowledge me. They kind of just looked at me and went back to what they were doing. No «we’ll be with you in a minute» or even a smile.
When they finally got to me, I showed them the coupon. They didn’t even know what to do with the coupon! Apparently they’ve never had anyone walk in with a coupon. I feel that if you give someone a coupon, you should probably notify your employees how to enter it in or something! Instead, I had to awkwardly stand there for ten minutes while they called HQ or something and told them about the coupon. I was honestly debating going somewhere else and spending the $ 10, but since it was free I stayed and decided to give them a chance.
The lady who did my eyebrows did NO shaping whatsoever. All she did was clean up the stray eyebrow hairs and honestly, I could have done that at home. Not only that, but she REALLY made it dig into my skin! To the point where I bled a bit and I haven’t bled from an eyebrow threading session in YEARS. Since my first time three years ago, to be exact.
So thanks, but I’m not coming here again after this experience.

I am not one for pain, I usually get my bushy brows waxed. Benefits Brow Bar was packed and I didn’t set an appointment because it was on a whim to go to the mall with my cousin.
My cousin wanted hers done, but she insisted on this place. She says she likes it better because it lasts longer. (No, I think Benefits was better and lasts longer with their blend of wax) I’ve never done the threading before, so I figured why not, it doesn’t hurt to try… I was wrong. It hurts, please bring back the hot wax to my sensitive face skin!
I felt the threading was pinching my skin. And the fact that I had blood oozing out on some parts where I was threaded for my brows? What the… I haven’t seen blood from any of my waxing or tweezing before. I asked her to not make it so thin, I just wanted a clean up, (I lurves my thick brows)… I also have a natural brow arch shape, so literally, just a clean up right under the brows and above, and be-​gone with my unibrow… :sigh: she didn’t even do that. I had a line of uncleaned brows where I asked to have it cleaned up… all that pain and she wasn’t even pulling them out? OUCH! I was afraid to lean back on the head rest to be threaded some more… either way, she still didn’t clean it up. It was my cousin’s treat for the brows, I wouldn’t have tipped, but my cousin gave her a dollar for her troubles and my pain.
$ 10 for 7 minutes of torture… I will prefer my unibrow while I wait for a better opportunity at Benefits.
** Also, one of their chair/​stations was broken with a hand written sign on it. The third girl whose chair it probably belongs to was just standing there texting, I was waiting for my turn, she helped the lady who walked up with her baby and stroller instead.

I have been here multiple times and finally entering my review. I like getting my face threaded instead of waxed. This place is quick and cheap. However they rush and therefore results are bad! I was missing skin! You don’t see it until the next day! I Ouch! They then use witch hazel after, which makes it hard to see if there is any cuts.
My fault for not sticking with the same lady. Next time I go I will make sure to tell them not to rush and becareful. Just make sure you let them know you read my review!

I had a great experience here! The young lady did an excellent job and was very kind. She listened to exactly what I wanted for the shape of my brows and it came out wonderfully. Second time trying threading and it does hurt somewhat but I am getting used to it!

Ugh. I went here because I was short on time, and it was a mistake! My eyebrows cane out looking messy, inshaped… And that’s even after I told her to fix it. Not to mention lots of hairs were missed. Service was not that friendly. I’m not comig back here for sure. Hollywood Eyebrow is also in the mall, so I will try that next time I need a quickie.

Service was fast. I suggest that you NOT let them put on the suave lotion they use after they’re done threading. From my experience, it can cause break outs because it’ll clog your freshly opened pores.

Like what Victoria G said «ONE BROW WAS HIGHER THAN THE OTHER»
I usually get my brows threaded at Hollywood brows in Valley fair and they’ve always done it the way i liked it. Shopping around with they decided lets go get our brows done i was iffy because i’ve heard stories about how these booths fuck up your eye brows hella bad and even one of my girls had a cut! Yikes.
We walked pass by the stand and stood there and those two ladies just looked at us. uh hello, we want our brows threaded why else are we standing here?! so i spoke up and she said what do you want? Ugh, got seated and it was horrible! One was higher than another and she DID NOT DO A CLEAN JOB. there was still hair at the end of my brows. So of course i made her redo it because i was not pleased at all. This other lady did my girls brows and THERE WAS NO ARCH AT ALL. It looked like she just cleaned her brows in a straight brow. She didn’t tell me she didn’t like it and wanted it redone but she said she didn’t want any confrontation so i just let that pass. Sigh. i should never trust anyone else to do my brows besides hollywood.

I’m not raising my eyebrow at you… The lady just made one higher than the other.
Wait was FOREVER. This lady was chopping it up with her «friend». It’s soo public that everyone can see you… did NOT like that.
She listened to me on wanting to keep the thickness of my eyebrows, very fast and very efficient. However, crooked eyebrows is a NO-​NO in my book.
Another annoying thing is to keep trying to add on services after I already said NO.
There’s a bunch of threading places. I haven’t found one yet that I like so just keep looking…

First, you’re going to have to get over the face people walking by are watching you as you get your face threaded. If you can get over that, this will be a great place! I’ve been by here a few times, it’s convenient, affordable (only $ 10) but the wait time is sometimes too much. I guess that’s what you get when the clientele is based primarily through walk-​up customers. Still, for a great deal on threading that also looks good, you can’t beat the Brow Bar. It is still a little weird to be sitting in the chair, open up your eyes, and see people peering at your hair removal though!

Unfortunately the last two times I have been here, it wasn’t so great. Maybe I got lucky once. The last time I was here, my brows were done but very very quickly. In fact I was done way before the other lady who had the other customer in the chair before me. It was painful and more uncomfortable as usual and definitely rushed which I hate. Initially looking at my brows, they looked good when they were done but getting home and taking a closer look, I found lots of stray hairs that I had to tweeze myself plus they started to grow out a lot sooner then before. At one time when my brows were done very well here, I didn’t have to come back for almost 5 weeks but the last few times, there has been more outgrowth in a week. Plus my skin was more irritated and puffy then usual the last time because she did such a rush job.
I am lowering my rating unfortunately because I have experienced better elsewhere.