Shine Nails & Spa

I made an impulsive decision to get a pedicure today and was lured by their «$ 15 Pedicure» sign out in front. The pedicure itself was an average experience. However, they are deserving of a 2-​star review because of their misleading business practices.
I’ve been to plenty of Nail Salons in the San Jose area and usually a pumice foot scrub is included in the pedicure. That is not the case here at Shine Nails & Spa. The lady who did my pedicure asked me if I wanted my foot scrubbed with a pumice stone, and while I should have asked if there was an additional fee, I didn’t think to ask because it’s included with every pedicure I’ve ever had. At the end of my service, I came to go pay and handed her a $ 20 bill expecting some change back. She ended up telling me that the total is $ 20 because of the foot scrub. How deceiving of them! She should have had the decency to let me know ahead of time that it was an extra $ 5 charge. This makes the $ 15 Pedicure a complete lie, because most places in the area will charge you $ 18 and this includes the pumice scrub. There are also no visible signs indicating the prices for each service.
As a new business, they should be more respectful of their customers’ time and money, especially if there’s plenty of competition nearby. Lynn’s Hair Design is literally just a few shops down and she charges about the same price for the same services. She’s also been in business for way longer and has plenty of repeat customers.
Take your business elsewhere if you want to pay for integrity.

Had a mani and pedi today. I Had a gentleman who’s only been there a month do my pedicure. I did not catch his name. He did such a great job on my feet, they’ve never looked better. I will be back and looking for him. My manicure was great as well, I’ve been here a few times now and have been happy every time.

This is my first time here and I wasn’t sure who the lady was that did my nails since we didn’t really talk throughout the whole process besides saying comments on how nice my nails looks toward the end. I just wanted a simple acrylic design with a solid grey color which came out as expected. The only reason I gave them 4 stars was because the acrylic powder was not completely smooth and there were little particles of dust here and there but overall, I am not a picky customer. I do like my nails and I will be coming back. :)

Today was the second time I come to Shine. The first time, I was amazed by Lisa’s work. It was a Sunday evening and she took her time on my pedicure and did a great job! Even though another customer came in towards the end of my pedicure, she didn’t rush things. I would have given them a 5-​star review then.
Late weekend I went on a Sunday about an hour before closing and they were already closed. Whatever, I tried again this weekend.
My pedicure was great but my manicure results didn’t satisfy me. My cuticles still have a lot of rough edges and I think I honestly could’ve gone without paying for a manicure because I do a better job of taking care of my cuticles at home.
Pricing was $ 15 for a pedicure and $ 10 for a manicure. I left a $ 15 tip for the pedicure mostly but left them to split it. The manicure girl, overlooked as I signed the receipt and left tip which I thought was kind of odd. She then showed the receipt to the woman who did my pedicure and they seemed to discuss the tip while I still sat there. I didn’t feel like I had to explain my tip to them but I guess I should have.
Next time I come back, I’ll make sure to make an appointment with Lisa.

I loved my beautiful nails. Thao always do a job well done. Highly recommend this place.

Every time I go here. I just seem to leave unsatisfied about something. Don’t get me wrong, the customer service is great, but the last time I came here I felt like I was overcharged for about $ 10 – 15. and I didn’t really realize it til I really thought about it. A regular manicure here is $ 10 and a pedicure is $ 15. I remember upgrading to the pedicure with the scrub (~$ 20 – 25), but I don’t get how my total ended up being $ 45. It totally wasn’t worth the $ 45. that’s for sure. For $ 45, I’d rather go somewhere else for a better quality mani/​pedi.

Shine nails is my go to for my nails and eyebrow waxing! I’m so glad I came across this nail salon which is actually just across the street where I live (I know right!?)! Thao always does a good job on my nails, and she’s super friendly! I definitely recommend this place!

Vivian always makes sure I’m happy with my nails. She’s pretty busy. But always goes above and beyond. I’m amazed at her work every time!

Love this is place! My go to spot for sure! Vivian is great and does anything I’ve asked for, including working with me during a very hectic time. I showed her a picture of a design I wanted a nd she made my nails even better. So happy to have found this place.

Went to Vivian yesterday for a fill. Needed nails cut down
She cut them and I told her to cut them a little more. OMG my nails are SO short :(I’m going to have to go somewhere and get a new set. She knew I was very disappointed and she had the nerve to charge me full price. Done with this salon. !!!

I got my full gel set done by Vivian. I got reffered here by a friend and its safe to say this is my new nail spot! She really took care of my nails and was very detail oriented. I have never been full satisfied with my full set until now. Not to mention their great prices! In other nail salons they would charge extra $ 5 for shape length and glitter. But my set shown in the picture was only $ 30. Definitely reccomend you get your nails done here :)

Vivian did such a good job with my acrylics. She’s fast, perfectionist and extremely sweet! I’ll definitely be coming back here when I’m in he area. Docked off a star for all the jewels are gone in the first day.

Pretty disappointed by this place. Being that it’s new, you’d think they’d try to have good customer service. I called in the morning right when they opened to make an appointment with Thao. One other gal answered n said she’d be in at noon so I said ok can I get an appointment for her at noon? The gal said okay. So I come in at noon to see that Thao had taken another customer. They weren’t apologetic about it at all, saying there’s nothing they could do if another customer comes in before me. But what’s the point of making an appointment?! They obviously don’t honor appointments. I left and went to anther nail spa instead. Not ever wasting my time with Shine nails again.

Vivian is the bomb. My nails are super great. Glad to finally have found her new salon location. Doing the happy dances again. Helen is great too. Both ladies did an excellent job on my French pedicure & new set gel nails. Love it. Happy satisfied customer

Came here today on a Friday night an hour before closing for a much needed Mani/​pedi and was helped right away by Thao. Very sweet lady and attentive to you. Love her work on my mani, quick and precise. Took my friend for a last minute birthday treat and was very thankful they took us in. I believe the lady worked on my pedi was Quyen and she was joyful, fun and great as well. Will definitely come back here!

I’m not usually big on getting my nails done because I feel guilty for spending a lot for a nail polish application, but Shine is definitely way worth it. My lady, Uyen, was super nice as soon as I walked in, pointing me towards the extensive polish selction in the back… I told her I was in for a pedi and decided to go for a French tip. She only asked once if I was sure I didnt also want to get my nails done (I declined), and I appreciated she didnt try to push me after that. :)
Never had anyone be so gentle and thorough in clearing out my dead skin! Uyen nipped at my cuticles and let my feet soak several times instead of harshly trying to get everything all in one go. Shaping and white tips were all to my satisfaction… I will definitely be returning!

Got my mani and pedi done with Vivian. She’s very nice and she did a great job. Definitely going back here.

This nail shop is under the new owner. It is only 5 min drive from my home to here. I always make an appointment before I come over. They are doing a wonderful job for my nails. My nails always last for over 3 weeks. I even did my waxing here today. Everyone is so friendly to me. I will be back next month.

As a first timer I was definitely not disappointed! I haven’t had my nails done in so long and since this is close by I decided to give it a go. Right when I walked in, I was welcomed and in seconds my nails were already being prepped. Thao is so nice and sweet, and she did my nails just as I wanted! She took the time to make the perfectly shaped and also the length I wanted! Definitely returning, and highly recommend!

This review is for a pedicure.
It’s been a while since I had a satisfactory pedi and glad to share that Tao provided a great service from beginning to end. The pedi wasn’t rushed and I felt that she really took the time to make me feel pampered. She did a great job with cleaning and painting my nails too.
I would recommend this place to family and friends.