Rude customer service, cheap glass. had to replace the downstem three to four times due to very light falls(not even on hard floors) actual water pipe broke twice!!! It was just poor quality. When I came in with my complaints they were totally rude. They aren’t even professional with their prices, and everything is so overpriced. They just type in a price and then they send you off. I went in to buy a small grinder, like one to two inches wide. THIRTYDOLLARS!!! I negotiated it down to 20 but that’s still just so ridiculous… I’m not coming back here again, that’s for sure.
Paul W.
Évaluation du lieu : 4 San Jose, CA
Good customer service. Friendly staff. One complaint though, these guys do not open their shop per the hours listed. Twice I have been here before 10 am and they are still not open.
Ken N.
Évaluation du lieu : 1 San Jose, CA
Rude customer service. They don’t even know their own prices on their own merchandise. They had to ask each other to confirm a price that was way too much for tobacco. They never even scan the product just enter it in and say how much the final cost. Advoid this place!!!
Chris R.
Évaluation du lieu : 5 San Jose, CA
Ill tell you right now, this is the one stop smoke shop. Amazing customer service, paired with great glass, and compassionate prices, makes for an unbeatable experience. This is a great smoke shop, and i would recomend it to all of my fellow glass lovers!
Hoangloi N.
Évaluation du lieu : 5 Houston, TX
Awesome guy! Very helpful. Very friendly. This place is very friendly. He give us what he wants and more… I love this place and would come back.
Catherine L.
Évaluation du lieu : 5 San Jose, CA
Alex is the best helper ever in a smoker shop that I can find! Alex is very very humble man! He is very very nice and sweet and respectful to his costumer! I will always and only come back to smoker friendly because of him!!! Thank you Alex for making pieces shopping so much fun!!!
Rebekah N.
Évaluation du lieu : 5 San Jose, CA
Alex was very helpful and made sure I really loved what I was getting. He helped me find exactly what I was looking for — I’ll definitely be coming here regularly.
Jorge A.
Évaluation du lieu : 4 Cupertino, CA
The guy there was very friendly and tried to help us in any way he could. The shop is a little small but they still have a pretty good selection of glass pieces. In the end he ended up giving us a very generous discount for the piece we wanted. Definitely going to be coming back in the future!
Nick B.
Évaluation du lieu : 1 San Jose, CA
Im here at 10:15am on a friday. Still not open, nobody is here. They are suppose to be open at 9am. I wish i could pick zero stars.
Paul O.
Évaluation du lieu : 1 San Jose, CA
It’s 10:10 and they’re closed on a Saturday. Supposed to be open. No sign no nothing. Wtf.
Jose G.
Évaluation du lieu : 5 San Jose, CA
Don’t usually write reviews but my visit here was awesome I just had to write one. First of all alex gives great customer service he really cares for the customer and makes sure that everyone leaves happy. The prices at the shop are so reasonable compared to other shops that it’s a no brainer deciding if you should come here. He hooked me up with an awesome vape pen and was patient on showing all the cool details about the pen. I really appreciated his help and I recommend this place 100%
Mitchell Y.
Évaluation du lieu : 5 Berryessa, San Jose, CA
I called this place over the phone and Alex said he had the stuff I needed and that he would take care of me. I stopped by after work and Alex was really cool and helped me with everything I needed. I highly recommend this place for any smoker or even non smoker(vape user) great customer service and very friendly!!!
Seth L.
Évaluation du lieu : 5 San Jose, CA
I had no idea I was getting ripped off at other places until I walked into this shop. I’m a hookah fan and this place gives great deals on shisha, coals, etc. for the best price! Alex is nice and useful to all customers. Highly recommended for head shop seekers that want a reasonable bargain.
Derek A.
Évaluation du lieu : 5 San Jose, CA
They have a huge assortment of e-cigs and novelty gifts at competitive pricing. Ask for Alex; he was extremely helpful